Taco Bell

It’s close to home so the convenience factor is a A+. The food tastes good, and the grounds clean. The 2 problems my wife and I have is the unusually long wait times in the drive through for 2 – 4 cars. (5 – 10 minutes) per car, and the homeless problem. There are always bums in the outside rest area next to the drive through. They smell like cigarettes and gather.

Iv been going here on and off for a while. The order is always taken correctly but rarely correct when I get home. I don’t feel like I need to check in the parking lot every time I order, especially with the homeless people and kids hanging out at all hours, who harass my wife when she goes. I get its fast food but this is an honest review.

I was running errands on my lunch as everyone knows the traffic is so bad in Sonoma because of all the road work, so I decided to go to Taco Bell to get a couple of steak tacos. I was charged for steak tacos but ended up getting there nasty ground beef tacos. I didn’t notice this because I went in the drive threw so I could just get back to work on time.
I deiced to call them to let them know about the mix up with the hopes that I can just go back and get the steak tacos I paid for. As I proceeded to tell the RUDE employee that answered the phone that I got the wrong order she replied «ya and!» I said excuse me! She replied «ya excuse me I am busy right now» and then hung up the phone… I call back thinking ok maybe that was an accident, but no she answered again and hung up right away several times. At this point I was upset and had to go all the way back to return my food and ask for a refund! As soon as she saw me walk in with my bag she knew I was the one she was RUDE to because she went and hid in the back like a coward!!! Good customer service is so hard to find now days, and if you can’t give it then you should not be in customer service. She was the one making the food, and still had time to answer the phone. Makes me think are you actually really busy, because there were several employees just standing around, and did you was your hands after handling the phone.
I DO NOT RECOMEND THIS PLACE AT ALL! One person like that makes the whole staff look bad! The manager was nice enough to give me my money back after demanding it, but didn’t seem to care about what had just happened!!! VRC…

Just got back to my house after a late night run to this Taco Bell… there was nobody in line for the drive through and the guy who took our order was friendly enough BUT… either the food of Taco Bell has really gone downhill or this Taco Bell just doesn’t prepare their food right. Both my Mexican Pizza and Nachos Supreme were missing the green onions Also my Mexican Pizza looked like it was made as though a line of people around the corner were waiting… all of the red sauce was confined to one side and it looked so sloppy. You’d think when you’re the only customer they could take a little care in the prep. Oh well, I guess that’s why they call it fast food…

I just want to say that this Taco Bell was there for me after a night of drinking after a rehearsal dinner.
We got 2 taco party packs and opted to get one box with locos tacos and cool ranch (supreme style baby!). we spent over $ 40 bucks there at 1 am. awesome. and on top of that, it was fresh, hot, and yummy yummy in my tummy.

I enjoy Taco Bell like the next person who enjoys Taco Bell. However, this particular one isn’t great. At all. The staff seem to always give me attitude when I make my order. 1 quesadilla, 1 taco, 1 side of chips. Excuse me for making you do your job. I do understand that it is a Taco Bell and that it must suck to work there. So… There’s that.

It’s taco bell. Why are you even reading this?! Sometimes they mess up your order just like every fast food place.

Firstly, it IS fast food and it is not total Mexican food but rather Amerimex. For what you get, it is good yet I admit I am not crazy about some of the new menu goodies. I’ve noticed that lately most of their food entries are all with the nacho cheese like the volcano taco, the cheesy double beef burrito. I stay away from those. For this review, I am grading it based on what it is which is Amerimex fast food.
Personally I mostly eat the burritos. I loved their chipotle grilled stuft burrito with steak or chicken so I was bummed it is no longer on their menu. I usually eat their grub after a hangover having a bean burrito w/​rice and green sauce. Sometimes I would have a chicken quesadilla (which does taste better than some other places that charge hella more (hint, hint). I enjoy their taco supremes too at times or their nacho supreme if I feel indulgent. For a fast food Amerimex place, I dig it and I will probably eat it when I am old, lol. It is my guilty indulgence food I confess.
The prices of this location are higher than the other Taco Bell’s. Maybe it is a franchise for all I know and hence have to charge more.