After reading all the negative reviews about non-responsive staff, I was prepared for the worst. However, the two ladies helping customers were polite, friendly, and made me a great sandwich. I went in at 7:00 pm on a Saturday if that helped any. They are awesome.
Jeff M.
Évaluation du lieu : 2 Santa Cruz, CA
I’ve been in a couple of times, and each time the effect has been to remind me I ought to have just driven an exit further and gone to Togos. Subway’s meats always seem pretty interchangeable, whether it’s beef or turkey or ham; the only thing I have to recommend for them is that I can get olives on my sandwich, which is sometimes what I’m looking for, but it’s just not enough. It looks like there’s a new sandwich shop join into the center being constructed across the street; I’m hopeful that once it’s opened I’ll have no reason to come by the Subway here again.
Tyler D.
Évaluation du lieu : 1 Visalia, CA
Never again. Walked in at 9(they are open until 10) and no one to be seen. Waited a few seconds and a male employee walked out and looked at me. He didn’t say anything — just looked at me with this weird look on his face. ‘Are you open?’ I asked, since I was met with a scowl, and no greeting whatsoever. ‘Yeah’ he said. And then silence. I almost walked out but decided to go ahead and order my sandwich because I was hungry. Then an old man walked up to the door and I could hear the guy making my sandwich say ‘shit…’ under his breath. Clearly, he was upset more customers were coming in. I paid for my sandwich after someone named Evelyn rung me up, as she sang in Spanish the entire time. Again, no greeting or thank you. While this happened, the guy who made my sandwich was being rude to the old man the entire time! I made my drink and the Sprite was clearly out. I mentioned this to Evelyn and she just stated at me like ‘so?’ So I dumped out my cup, got a different soda and left. Never again.
J. Michael S.
Évaluation du lieu : 1 Watsonville, CA
I would not recommend this location to anyone. I have used this location on several occasions. Never have I left with a positive opinion. My most recent visit was the final straw. My son ordered two sandwiches and asked for extra pickles, the woman begrudgingly places 5 more pickles on the sandwich. My son politely asks for additional pickles, she rudely informs him that he has received the maximum amount of pickles. So much for making the sandwich your way! Now my son is upset because of the woman’s attitude, all over .05 worth of pickles which apparently is of greater value than a returning customer. When confronted, the woman indicates that her manager told her not to give extra vegetables. If that’s the truth, the manager should be fired because she’s an idiot. Do yourself a favor and find a different sandwich shop.
Johnny V.
Évaluation du lieu : 1 Marina Del Rey, Los Angeles, CA
We were on the road traveling, got here at 9:45, sign outside was ON, and doors were locked. The place was CLOSED, employee told us they’ve had a busy day! The business hours outside shows 10:00 pm for closing time. Bad business practices!!!
Liz A.
Évaluation du lieu : 2 Watsonville, CA
I’ve never really been a fan of Subway. It doesn’t matter which one I go to, their sandwiches are all only ok and the employees only go through the motions. I have to watch them carefully to make sure I get what I ordered. The veggies never really seem that fresh and their bread is often stale. Their price is reasonable for what you get. The only reason I go here(and I’ve cut back on my visits lately) is because they are open till 10 pm which is convenient for my schedule.
Jose S.
Évaluation du lieu : 1 Santa Cruz, CA
Worst service! Two hispanic ladies on Saturday night(3÷15÷14) were very rude and were slapping things around. The flatizzas were hard as rock, meatballs were dry, and in a few words, the whole experience was nasty. I will avoid this place in the future. The one star is actually for me. Thanks… Me!
Leilani T.
Évaluation du lieu : 3 Santa Cruz, CA
I don’t think that the employees are stupid for not being fluent English speakers, Americans get into this idea that the whole world needs to speak English as if it were the dominant language. The service was okay, no extra friendly smiles, but no attitude either. I don’t eat meat, so the chances of me coming back are slim, but Americans should realize themselves that they just judge people because they look different, and that instead of getting frustrated they can either have some patience or take their business elsewhere
Chris O.
Évaluation du lieu : 4 Portland, OR
A typical Subway but the workers were pretty good at listening and caring about how my sandwich was made so 4 stars for this location.
Lin V.
Évaluation du lieu : 3 Santa Clara, CA
Just your average Subway. Usually a hit or miss, but today’s service and sandwich was pretty good.
Michael M.
Évaluation du lieu : 1 Capitola, CA
Been back since my review. I know, I said I would never come back, but curiosity got the best of me. Should of listened to myself… they still suck! New faces but still lousy service, not even a smile. Again, employees yacking in Spanish to one another, sloppy sandwich making, and just down right rude. No wonder when i drive by to go to Safeway, their always empty. P. S. learn how to count change back.
Mary C.
Évaluation du lieu : 3 Monterey, CA
First time at this Subway. There was a bit of a line but I was helped in a reasonable time. Service was good.