Dunkin’ Donuts

This dunkin donuts is the absolute worse one of all. They are out of anything you ask for including coffee and donuts. I don’t know if the fatass manager working there is eating them all or what. They stop making ice coffee before 8 pm why? This is a coffee store why would corporate want you to stop selling your main item before the store closes? They should fire everyone in there and hire people who want the store to make money I live about two miles from this location and drive 3 miles out of my way to go to the other one that’s pathetic

One star is generous. The smoothie machine was not working. There were no Boston crème donuts. The jelly donut that we ordered had a quarter of the jelly that you would expect. We had ordered at the window, and found that there were no napkins in the bag.

I run on Dunkin’ just like the rest of America, but this Dunkin rarely gets my order right. Today I ordered a French Vanilla coffee with cream and sugar at the drive-​through and didn’t take a sip until I was well on my way to Aurora — I got a plain coffee. Yuck. I was so angry that I went back 2 hours later on my way back home to get the coffee that I originally paid for and it still tasted nasty. Not worth the trip. Plus, they are not affiliated with Baskin Robbins — meaning no ice cream here — so that’s another shot against them. Visit another location if you can.

Absolutely awful service and decent mediocre breakfast sandwich. I asked for three bacon egg and cheese bagel sandwiches and I got one bacon egg and cheese sandwich with 2 orders of hash browns. Where do you get hash browns out of that. It’s just pathetic that they cannot get one simple breakfast order right. They had about six or seven people working and it was not busy at all. I do not understand.

Well it’s been one too many errors at this location… everytime I went here I would wonder what sandwich I would get compared to what I actually ordered. what’s the point of taking my order at the drive thro and at the window and still getting it wrong… I don’t care if this is the closest location to my house I will no longer be giving them my buisness…

Very rude and impatient drive thru staff. Coming from someone who worked in the fast food industry for years I would like to address the impatient male cashier who worked on October 3^rd around 9AM: No one is forcing you to work in the service industry. If you don’t like it, instead of being rude to the costumes you can: A) Get another job. Or B) Stop acting like a whiny little jerk. Helloooooo! Helooooooooooow! Not even two seconds after a pulled up! Who does that?! I hope you realise that that’s the whole point of having a menu by the drive thru speaker, so people can, you know, maybe look at it?

It shouldn’t take 7 minutes for each car to order one drink. Talk about ridiculous. What is there one person working?

I am done going to this location! They literally mess up everytime and when you bring it to their attention it’s HUGE deal! There’s one girl who works that talks bad about other employees in front of customers but she is the one who always messes everything up. And she is extremely loud and unprofessional. How hard is it to make a chai tea latte with extra syrup? Not hard at all. If I wanted to drink plain milk then I would have stayed home and poured myself a glass. Not only do they mess up my order but my husbands coffee is usually wrong too. I work in the food industry and I understand people like things a certain way. I don’t get why making coffee and tea and serving donuts is so difficult and done with such a bad attitude. The manager never seems to be around either for anyone to give feed back. Ill drive a little out of my way to go the one on rt. 59. At least there they are extremely polite and always are attentive to their customers whether in the drive thru or inside.

For a quick cup of coffee in the morning, this DD is worth going to. Nothing spectacular, but in the several times I’ve been there during the early morning work rush, the drive-​thru line moves quickly.
In the mornings, the lady who runs the drive-​thru has a very thick accent, and has a hard time understanding anything outside of «Coffee» or «Donut»

Typical Dunkin Donuts. Nothing special to set this one above others. So far they have given quick and accurate service but like the rest their customer service is below par.