Pizza Hut

Well, I have never had a problem before at this Pizza Hut, before today. I like Pizza Hut’s pizza and its the closest to us, so we have been choosing them out of the many options around us. We will no longer be choosing them due to seeing an employee lick his fingers and then touch pizzas that were being boxed up. The other problems I had with them today is that we set our pickup time for 6:45, arrived a min. early and was told it would be a couple of mins., which was no problem. After waiting over 15 mins. and seeing that unsanitary act, my sister went to the counter to let them know what we had seen, when she was asked what our order was and told that our pizzas were just now in the oven. That didn’t work for me, so I told my sister to get my refund. They gave her my money minus the 1.05 in tax, so I went back to the counter and got all my money back. This place is ridiculous

I called at 11am just after they opened for a carry out order. I was told my order would be ready in 10. I got there a little after 11:10 so I figured I would give them a few extra min since I did call right at the time they opened. So I went to the door at 11:18. The doors were still locked even tho they clearly state on the door that they open at 11am. I knocked on the door, no one came. I knocked again an employee look right at me and walked away. So I knocked again, a second employee saw me and again I was passed by. So I knocked a couple more times. Finally the manager answers. Without an apology just proceeds to tell me that my food was not ready. I said well I have been standing here knocking on your door for 5 min. Still no apology and I was getting attitude from the manager. I asked for some sort of compensation for the attitude I was getting from her and the manager proceeded to raise her voice at me. At that point I told them to keep the food and walked out. I have never come across such HORRIBLE customer service and will never go back there again.

We order carry out for their new promo and we were very excited to try their new pizzas. We got a pizza with the red pepper crust which was pretty good, for us. For the kids we got a cheese and pretzel crust pizza. My son took a few bites out of the pizza and said it was so salty that he couldn’t eat anymore. This is a child that could eat off salty chips for the rest of his life. I tried a bite and he wasn’t joking. The pizza was inedible. It was just plain horrible. My husband called and we were hoping to return it and get a new one with less salt or maybe a credit for a future pizza. But no. We were rudely told there was nothing they could do, to throw the pizza away, and the we were hung up on.
I was beyond horrified at the customer service from the manager. We won’t be ordering from there again.

Yeah every place has their bad day but when they have their bad days i see them stick their necks out for their customers. Pretty good food. love their pasta. now that they have wing street, man oh man is it yummy. i like the fact that you can see everything that they are doing from the counter is nice. Employees are great tho I’ve seen that some are no longer working there. still a good place thats cheap quick and easy

Pizza Buffet is pretty good. The Tuscan pasta or whatever it’s called is by far the best thing on the buffet. We had a very nice waitress who always kept my drink filled. For 7 or so dollars I spent on lunch, I’m very pleased.

Worst service and pizza ever! I just wonder if all PH’s have gone downhill or if it is just this dump of a location! But never again will I order from here!