Shoreline

Rented snowboards here during our trip. We got a good deal on groupon for $ 28 for snowboard and full gear rental.
We opted not to get $ 3 damage insurance because we are beginner/​moderate snow boarders so causing damage to the board would be highly unlikely.
Unfortunately after my first run, my bindings broke and the screws came lose so I could only go down the hill one time… Which was okay because I was exhausted anyways. However, I was anticipating that they would charge me for the binding breaking since I didn’t buy their insurance; and I was ready to defend myself when I returned my board that it wasn’t my fault that happened.
When we returned the boards, we showed them what happened to the bindings and he calls over who I’m guessing was the manager. Then he asks the manager if he can comp us a free board rental next time we’re up because he felt bad we only got to go down one time. I was pleasantly surprised I was being offered a free rental rather than getting charged for the bindings breaking. I declined the free rental because I don’t anticipate going back this year, but thanked them for the offer.
Nice job to this business for doing the right thing here.

The clerks were very helpful. You can rent just about anything here but we rented the bikes. We had a coupon deal and we got 2 bikes, 1 lock and 2 helmets for all day at $ 48 total! It was an amazing deal. The clerks even watched our bikes while we went to eat lunch during the middle of the day. They provide a free travel map, but the ok nly thing with the map was that some of the trails are confusing (how to get to them). In my opinion, it’d be better if each street or path start and finish were labeled on the map as to what street it was (on). Overall, this is a must-​do for Tahoe.

This place is awesome. Rented 3 full suspension mountain bikes. The owner here is super cool and he pointed us to some great nearby trails, the bikes were great and reasonably priced. Overall highly recommend.

Needed to borrow a allen wrench for a quick fix on my bike. The gentleman working there not only loaned me the wrench but actually helped me fix the minor issue I had with my brakes free of charge. Really cool, will go to them first for any needs or repairs or rentals.

This review is for the Kingsbury Grade location. Every time I go into this shop the people are awesome! Super helpful, friendly, knowledgable employees. They have great selection for being a smaller shop. I recently went to buy new bindings thinking mine were not working. Instead of buying new ones I got a lesson in binding installation. Turns out I didn’t need new ones at all — just needed tweaking. was super impressed that they helped me out and didn’t just sell me new bindings I didn’t need. Even though I buy from this shop often already, this great customer service will definitely keep me coming back.

Cool place very helpful, friendly and knowledgeable staff. Like their other store a lot as well. Good selection I’ll be back

These guys were awesome. Very helpful to all the newbies in my family. They had great rates on rentals and a discount if you stay at the Marriott. They are actually in the one of the Marriott buildings, so they are incredibly close to both that hotel and the gondola.

You know, I’ve never purchased anything here, but I’ve window shopped a million times, and they’ve always been friendly and helpful. I’ve learned a lot about snowboarding from them. Sometimes, I simply get their advice and go to their larger store on Kingsbury Grade where the selection larger (but service is poor).
Definitely drop in.

We used this store a couple of times over Christmas and they were great!
Long story, but we had some old gift certificates, which were expired and they weren’t really accepting them anymore. However, they did agree to take them and really didn’t have to.
Definitely a «stand up» establishment, on top of their friendly and efficient service

To add to everyone else’s accurate reviews. I’ve always found the people working there very knowledgable and helpful. Tahoe is not the easiest place to staff up with good, service type people and shoreline does it right. Most tourist types can’t bank on sales but the locals do. Overall, one of the better spots to shop for ski/​board gear.

These guys were cool, helpful and upbeat when helping us out with our ski rentals. However, I was pretty bummed that even when writing down on the form where we were staying they didn’t give us the 20% discount they offer people who stay there, and were totally unwilling to be helpful when I brought it up when I returned. They also scoffed at my suggestion of applying it all to the rental I wanted to do the next day. This unfortunately ended up leaving a sore note on my experience with them, and so I will do my next $ 46 day rental elsewhere. If you go, be sure to clear up any discounts you might get beforehand.

This is the best snowboard shop in Lake Tahoe. These guys really know their stuff and are only there to help you out. Their selection isn’t the largest, but they have a good mix of gear.
This past visit to Heavenly, they saved me a day of rentals because they knew that the next day the lifts were going to be closed due to a high wind advisory. I appreciate their awesome customer service.
I’ll be back next year to rent from you guys.

Shoreline gets a lot of love from me because I’ve always been able to find things here I haven’t found elsewhere. I think I’ve purchased like 4 sticks of Lib Tech banana wax, you really can’t find them elsewhere!
The staff is extraordinarily friendly, always willing to help, provide information and generally steer you in the direction in which you seek. They helped my friend pick out his female friendly women’s board and had on hand lib tech sweaters only seen from afar in other stores in pictures or online. They always have great sales and even got the bf a few pairs of majorly discounted vans here.
Shopping here is fun. Snowboard equipment here is awesome and the selection is unbeatable. Give ‘em a try!

This is a great little shop with cool gear and excellent service. I bought a pair of demos here and was very happy with the advice offered by the staff and their personal attention. Skip the Heavenly outfitter and walk the few extra feet to get your gear here. they have everything you need minus the BS.

These guys have a lot packed in that little spot behind the gondola in the village, worth checking it out.
We have had great, friendly service every time we have went in, even when doing an exchange. Definitely will go back :)