KFC

Customer service at the south Pasadena was ok, but the food really sucks. Chicken was hard and not marinated, too much crust, not enough chicken.
Too bad the location on Garfield is gone, that one was great. I will never go back to the S. Pas location.
p. s. the muffins were hard, need to pass them to rover.

Terrible kfc. Terrible customer service. Spoiled food. This place needs to be shut down. Owner needs to learn how to run a business. Cashiers are rood and managers are worse. Not as bad as owner Rana.

I would give this pace 0 stars if I could! Eating my food – ROACHES! On the wall on to the table we jump up and let the man at the counter know all he says is «sorry about that-​we can make you new food. We do the pest control thing every now and then. You can just leave your good there if you want» REALLY?! We walked out!!! Don’t ever come here our biggest mistake was walking in seeing that it looked dirty to begin with!

Ordered a bucket of grilled and it was absolutely inedible, it was hard like jerky. Didn’t even bother going back to return it I just threw it out and cooked my family something else. Will never come back to this location and neither should you. Literally the worst chicken I’ve had in my entire life.

I ordered a chicken tender combo and the cold slaw was still a little frozen! It’s partially solid… Not coming here again.
They also have one of the darkest restrooms. they have one restroom for men and women.

This is the last KFC standing in my area. The two locations in Alhambra are gone and the one that was in Monterey Park is now an Asian restaurant. I really hope they don’t close this location. I have never had a bad experience with this location as far as bad customer service or bad tasting food. It is a little run down, doesn’t look nice inside which makes it appear dirty and old, but I have no complaints with food or service. I am wondering tho, why they removed the tables that were outside? I hope they are replacing them for new ones. I am also hoping that’s the first step of perhaps remodeling the place so that it’s more inviting and clean appearance.

This place is horrible! The customer service is ridiculous and the chicken is whatever. This is a place you go only when you are really really desperate. They really need to change the management.

We walked in for a snack.
2 stars for limited parking
3 stars for speed of ordering
It seemed they were very short staffed.
The place gets 0 stars for cleanliness
the chicken strip I tasted felt very hard, like it was days old, same with the biscuit, in fact, we asked for a new one (slightly better, and still stale)
We won’t be back soon. but good luck to you fellow Unilocalers!

As many have mentioned, this place finds a way to screw up your order. I’ve been here 3 times and every time, something is missing. Also the Asian guy who works here is not friendly at all. He’s playing on his iPhone and doesn’t pay attention. He did not offer me any sauces, butter, or honey. Not even a fork. When I asked he had the most annoying look on his face. Maybe if you would do your job and offer t to me, I wouldn’t have to ask you. Sadly many kfc’s have closed in this area. I’m moving soon so I don’t care.

I must agree with the majority here. My experience at this KFC was not great. I ordered a ten piece order of hot wings (I’ve never ordered such a thing from KFC before but my husband wanted them). I guess they don’t normally sell a lot of these so they said i’d have to wait for them to cook. I said I’d wait because I wasn’t in a hurry. So eventually my hot wings came out and I didn’t care to look in the box. I asked for some sauce for the GO CUP that I also ordered. The lady asked what sauce I wanted and only gave me ONE sauce. I had a feeling they’d be cheap and charge me extra if I asked for more so I just took it and left. I got home and realized that the hot wings are basically just these tiny wings that taste exactly like their normal fried chicken. I couldn’t figure out where the wing (hot) sauce was… I thought maybe they forgot to put sauce on them. They were not spicy by any means. To make matters worse, they jipped me a wing! 9 wings, not 10! I was like «OH HECK NO!» Don’t charge me $ 8 for these teeny tiny wings that are not «hot», make me wait extra time and then give me a short order. :(boo. Never got hot wings from here!

Good food, fast service and very friendly employees. Their chicken is always fresh. I think the biscuits are the best part with any deal.

Horrible service! Make sure you check your order before you leave the restaurant. I made a mistake of not checking my order, as I trusted the employees to be honest and attentive to give customers their complete order. Huge mistake! They forgot to give me the biscuits I had ordered. I didn’t realize until I came back home. This has happened to me before from the same restaurant and they had asked me to come back and pick it up which I didn’t (the drive wouldn’t be worth it). Customers shouldn’t be coming back to the restaurant once they get home to pick up the rest of the order!
Try not to come back to this restaurant, but if you do, remember to CHECK YOUR ORDER BEFORE YOU LEAVE!!!

Great service. The salesman was extremely patient with our order. The chicken also tastes good Great value for your money.

This KFC branch is still open, the other KFC on Valley Blvd closed down this is the only KFC is still around. The chicken is pretty good but the biscuits were dry I was disappointed but they did have the $ 20 family meal. My wife and I brought a family meal for my mom I think it comes with bunt cake it didn’t with $ 4 more you can get it

Quite possibly the dirtiest fast food restaurant I have ever been in. Building this was one of the biggest fights I have seen between the city nimbly, and the owners. Not only is the outlet filthy the POS System is out of the 1980s. Having to go to another part of the counter to pay with a credit card and no option to use a debit card. The staff was horrible and did not include utensils in our order. I am surprised KFC has not pulled the franchise.

Small but clean, right by the corner of fremont. Fast service. They have my favorite chicken tender with or without meal. Good place to go if you dont want to spent much and only have a short time for break.

I went to college in Kentucky so I was very excited to hear that there was a chicken spot that served the cuisine of my school days.
The place was really dirty, the service sucked and the manager wasn’t even from Kentucky!!! WTF???

Not only is the place dirty and disorganized the service sucks. I’ve been to KFC in Oakland that has better service then them!
I haven’t set foot in a KFC or had KFC for over 4 years and when I finally had a craving and wanted some it was horrible.
The menu has changed and I was confused on what to order and there are also new items on the menu.
The guy who helped me was Calvin, a little asian guy with glasses. When I asked him what the number 6 comes with he looked at me as if I knew what it came with.
When my chicken spicey chicken wings came they were the size of a chicken nugget and he didn’t even put napkins in my bag. How am I suppose to wipe my hands and mouth clean? just lick them?
When I had went to ask them for napkins they were standing in a circle conversing amongst each other and I had politely said «excuse me». They all looked at me and didn’t move. Ok maybe that’s why they have jobs at a KFC and not working at a lawyer firm.

This branch is really close to my parents house so I frequent this place.
Honestly, I am not a big fan of KFC chicken but my mom likes it a lot.
Not to mention that we get a lot of KFC
coupons in the mail so I guess it is very
convenient for many reasons.
Their service is just OK. It really depends
on the day you go because some are
very attentive and kind but the others are
not responsive and just quiet?
Anyway, their hot wings are not good at all.
Their batter is like so dry and you can tell
that it has been fried for so long that
batter part just cracks. It is kind of hard to
explain.
If you are in the area, just drive a little more
and go to Popeyes in Alhambra or
Church’s in Pasadena.

I was here a couple hours ago.
I went in and it was pretty dead which I don’t mind at all.
So I go to the counter and literally this is the conversation I have with the cashier.
me: So are you guys doing the Monday night special. I see you have a sign up.
Cashier: Blank stare (motions over an asian guy to help me)
Asian cashier: yes?
me: So can I get the meal with a different side. I don’t want the mashed potatoes.
Asian cashier: Anything else.
me: Excuse me?
Asian cashier: Oh so what side?
me: Mac and cheese.
The first cashier brings over the meal.
me: can I get butter and honey.
Asian cashier takes the to-​go meal back. Opens it up to put in condiments.
First cashier opens togo box TAKES OUT THE FRIES AND PUTS IT BACK IN THE CASE!!!
Asian cashier puts in mac and cheese.
He hands me the bag and I sit down to eat. I notice that he’s given me ketchup.
So back to the counter I go for honey and butter. He gives me an attitude (which is fine. Some people don’t like to be told that they’ve done something wrong).
I look at my receipt while eating. He charged me $ 6 for a $ 3 meal and he’s forgotten to give me a drink cup.
By this point, I’m thinking ‘Forget it. It’s 3 bucks. I just want to eat and go home.‘
Please do yourself a favor and don’t go here. Thanks for reading my novel HAHA!