Staples

This Staples shares a parking lot with a Red Lobster and a Party City, which is great if you need office supplies and mylar balloons for your office birthday lobster lunch.
I popped in to buy some stationery – so I can’t comment on any of the Copy Center associates – and I was approached by two friendly store associates who offered to help me locate what I was looking for.
Bonus perk: Staples now accepts Apple Pay & Android Pay at checkout.

Worst experience with the staff performing copies. While taking my order to copy 8 notebooks, the lady on the counter Tracy was reluctant. Instead of taking up the job enthusiastically she told me out right– «It will be faster if you do it yourself». I asked her «how long will it take you» and she replied back– «at least 48 hours». I said «no bad, I can wait, I would like to place an order for staple to do it». Then she gave me an estimate of $ 133. I was okay with it as the books were bulky. After no follow ups for 10 days and an hour on phone with customer care, the same lady who took up the job told me that now its going to cost me more and she doesn’t know when exactly she will be able to finish it as the pages are falling off the book etc. etc. I was furious and immediately rushed to the store to talk to the supervisor, asked them for an explanation as to 1. Why wasn’t a correct estimate given to me when the order was taken up? 2. Why was there no follow up calls until I called them back? After almost an hour of argument with the supervisor Nicole, she charged me an extra $ 79, agreed and apologized for her staff’s carelessness and I had the work done by next day. Not to mention, the sloppiest job I have ever seen. They no more remembered the sequences of notebooks/​pages (so I had to figure it out themselves) and if the job could be performed in 1 day, I am unable to understand what took the staff 10 days in the first place? I will not recommend the copying anything heavy duty or unconventional with staples, they have no clue what they are doing. Save your money dont go to this staples.

Very rude on-​site customer service. I ordered a good online for instore pick up. The item wasn’t available (not sure how it went through in first place). Instead of explaining the options the guy just called the central customer service and requested to cancel the order.
When I called later they said they could have shipped the item home instead of cancelling. When I asked them, there was not even apology.
30 minutes of driving for staples error and no apology is not what a business needs to survive in this age.
Done with staples like millions out there.

I was here around 2:20 pm to put in an order, the customer service was great, every associate we came across offered to assist us, now 4 hours later I’m back to pick up my order, I’ve been standing here waiting for about 15 minutes without a second of eye contact. I understand the 2 associates are helping other people but call for back up or acknowledge the waiting customers. Whatever happened to good customer service? I will never Patronized this location again. Then the young lady had a nerve to wait on 3 people who came after me, when I spoke up about it she had a nerve to say «I thought you were picking up!» What difference does it make.

Came here for resume paper and asked an associate pointed me in the complete opposite direction. Another employee walked me over to where it actually was and she was really nice. The check out guy was also really nice even though I was being a pain with the frequent fliers card. Overall a very organized and great store. Big parking lot so no need to worry about that. Could be a lot of traffic in the area though.

When you need it fast and can not wait for it to come from Amazon this is the place for office supplies. I buy battery back ups, network cables, office chairs, etc… They also have an extensive on-​line inventory to choose from. two thing I do not like; long lines and inexperienced help. You wind up getting the deer in headlights look more than not here.

Printing center sucks… wait time sucks… staff does not even acknowledge you when you are waiting for over 20 minutes, plus their machines don’t always work.

This review is simply for the Copy Center.
I HIGHLY recommend Kat. She is excellent. I’m a graphic designer so print is crucial for me. Kat is really knowledgeable and gets things done so efficiently! I had some avery template labels to print and the execution and outcome was perfect. I also had some business cards printed through their copy center, and she really helped me out, offered options, and pointed out promotional sales. I ended up with full color, custom paper, 400 business cards, for the price of 250 business cards all within hours.
This young girl deserves a raise.

It’s like any other Staples but what I love is the Martha Stewart collection! LOVE LOVE LOVE it. She has awesome supplies for being organized and scrapbooking stuff. Some of it seems overpriced but for the most part it’s pretty good.
If you use your printer a lot and buy ink here, definitely sign up for the Rewards card and return your cartridges. After the quarter they will mail you $ 2 for every cartridge you return so you can put that towards whatever. Sweet deal for someone like me who prints at least 20 pictures a week.

Went in to Staples in South Plainfield on the way home from my trip to the Menlo Park Mall. Needed to purchase some blank DVD’s and an HP ink cartridge for my boyfriends printer.
Right after I walked in the door I was immediately greeted by an employee who asked if he could assist me in finding anything. He then showed me exactly where the blank DVD’s were and helped me pick out the package that I needed. He then directed me to where the HP cartridges were and asked which number cartridge I was specifically looking for. We both looked, but couldn’t find the number cartridge that I needed. Wanting to make sure I found the right cartridge, the employee waited by the cartridges while I proceeded to call my boyfriend to make sure I had written down the correct number.. After I got the correct number the employee got the cartridge and handed it to me. It was really nice of him to wait while I found out the correct number. Most employees would not have taken the time to do that. Not sure if it was because I am really really short and he knew I wasn’t able to reach even half of the cartridges or what, but I really appreciated his help!
Wish there were more employees like him in other stores! He was extremely helpful and I left feeling very positive about my shopping experience and purchases.
Missed getting his name, but thanks employee at staples in South Plainfield who helped me. Really appreciated your assistance.