T.G.I. Friday’s

TGI Fridays TGI Fridays
DO NOT EAT AT THE FRIDAYS IN SOUTHFIELD, MI
Two weeks ago I decided to invite my friend to lunch and went to the Friday’s across the street from my job. We sat at the bar for convenience, where we were served by a woman named Tiffany. For starters Tiffany was very rude to us. When the meal concluded Tiffany handed us a bill at full-​price! During Happy Hour! When I brought it to her attention she started yelling at me; «well you just got your bartender in trouble telling, and this is the right way to do it. I would be crazy to charge it the way your saying»! I politely told her it would be crazy for her to charge me double for something that was half priced and clearly spelled out on the «HAPPY HOUR MENU»! She corrected the bill and because i had to get back to work, I left my friend with the responsibility of closing out my bill. When i left, my friend called me and told me that she had asked for a cup of ice to go. The bartender took 10 minutes to come back empty handed and said that they did not have any more to go cups, only chidlrens cups and in the most Ghetto Fashion stated «Do you wanna kid’s cup»? Frustrated at the entire situation, my friend left.
The entire situation just did not sit well with me, so I called the restaurant and spoke with the manager Raymond about the situation. He informed me that they did in fact have to go cups and he had just had a conversation with the employee about her poor customer service.
The manager did his best to rectify the issue by offering me free lunch the next time I decided to come in. But what I didn’t know is the next time would be worse…
Today I decided to take up the offer «free lunch» from Raymond at Friday’s Whoo Hoo! (Southfield, MI) and ordered endless appetizers. Enjoying my spinach dip, feeling taken care of and satisfied, only to bite down on something so hard it could break my teeth. I almost choked on the object in my mouth and finally got it to a point where I could spit it out. IT WAS SEVERAL PIECES OF WOOD! OMG I could not believe this! The first time I came to this establishment I just got cursed out, but now is TGIFridays trying to kill me?
Raymond the manager just happened to be there today and came over to my table offering free appitizers and dessert. I’m sorry sir but do you think free appitizers is going to make me feel better about the calostomy bag I will have to wear when my intestines are mangled by spliinters from the wood that you guys decided to add to my meal?
I am utterly disgusted, appauled and I will never return to this restaurant again! Be afraid be very afraid of TGI Fridays

I ordered green bean fries and Cajun chicken and shrimp pasta without chicken. Green bean fries were amazing. Pasta came to table with chicken… even though she verified twice that I said no chicken. Also it wasn’t Cajun pasta. .it was bruschetta pasta. I would have sent it back had I not been work lunch break and crunched for time. I should know not to come to this Fridays… I always have problems here.

This place is noisy. We sat near the bar and it was insanely loud on a Friday evening at 5:00, but at least we didn’t have to wait long for a table. The place looks a little run down and the bathrooms are horrible. We ordered a burger and chicken/​shrimp sizzler. The burger was really dry and thin. Salad was too small and not fresh. The sizzler chicken tasted a bit rubbery. The manager who came to our table was not the friendliest. We won’t be going back.

First of all, it was incredibly loud. It smells like a wet dog, and there was food all over the floor. It took us 20 minutes to get seated, then another 45 minutes for the waitress to come over. We put in our drink order, app order, and food order in all at once. It took another 45 minutes to get our drinks, and an hour to get our food. It was cold to the touch, sloppy, and soggy. Would never go here again, if i could rate it a ⁰⁄₅ i would.

Posted an review on 12÷10÷15 about a very disrespectful, rudely & unsatisfactory dine in. Spoke with manager on Tuesday and all he could say was I just fired that employee. I was just out done. There was no I’m sorry about your dine-​in, I would like to invite you back in for your meal or here’s what I can do for you. Not just that he never asked what actions did the manager on shift take nor either was the manager aware of the situation.

I am only giving this place 2 stars because the food was halfway decent… unlike everything else about this visit! From the time my wife and I walked in the door, there was 3 employees hanging out right there in front. Not one of them really acknowledged us. They all seemed to look at each other. One guy ended up asking us how many but still didn’t budge or lift a finger to seat us. A fourth employee walks up and they finally seat us. The waitress we had seemed tired, irritated, or something. Drinks took a while to come because the waitress had «never heard of Pabst Blue Ribbon» beer. Plus there was no draft beer (ZERO DRAFT BEER!). She didn’t bother to bring us water, check on us to see if the food was okay or anything. She took our order while standing behind us at the waitress station (who does that?!). She couldn’t find what I ordered on the computer/​register. She must have asked me 5 times what I ordered. There’s more but I will leave my review at this, I will never return to this establishment even if my enemy wanted to buy me a meal.

I met some friends here because years ago in school we used to come here all the time. I read all the bad reviews but we went anyway for old time sake. Well this placed lived up to all the bad reviews.
The service started out OK. The waitress took our drink order and they came pretty fast. Then we waited about 30 min. Our drinks are empty and the waitress just keeps walking by. We get her attention and order another round and our food.
2 of us get our food in a decent amount of time but our 3^rd friend didn’t get hers for another 10 min. The waitress never came back. We had to flag the waitress for our check.
I used to really like Friday’s but this was terrible.

Service is very poor this evening. Large group, waited 1 hour before our order was taken… 2 hours before food started appearing on the table. The manager had yet to come over.. 3 free appetizers… still not on the table. It’s not even busy in here.

Service was horrible. We got our own refills three times. We went for unlimited appetizers. After 1:10 we had only had the initial order. Our plate sat on the side of the table :30 before the server came over to check on us. I asked for lemons 3X they finally came. They ran out of first appetizer before we got there, but it took :20 to come tell us. The they closed the kitchen LONG BEFORE. Closing at 0200. They kicked the table next to us out. Said their food would be brought to them in Togo boxes since they were closing.
This was my first and last visit to any Fridays.

Don’t go on Wednesday or Thursday because they have DJ night. You’ll feel like you’re in a club with the music too loud. You’ll leave partially deaf and hoarse from trying to talk over the Hip-​Hop and R&B.

Food was good (when it came), but everything else was completely terrible. Service took forever, every draft beer was out (like wtf!?), and hereeee comes the worst part… my friends got their pasta, and the 14 MINUTES LATER my sandwich came. Awful… so completely and terribly awful

I am keeping my rating at one star, but I wanted to follow up and say that I did in fact reach out to TGIFriday’s management, and they contacted me back. The guest relations rep was very nice, and listened intently as I described my experience. She expressed genuine care and concern, and let me know that she would be forwarding the information to local and upper management. I also referenced the MANY negative reviews on Unilocal,so maybe something might actually change here. I may not be back to this actual location, but I’ll definitely be using my generous gift certificates that they’re sending me at another location.
At least their guest relations department knows what they’re doing!

I should have listened to the reviews. I’m writing because I’ve realized that I read Unilocal reviews, but never listen. I went there to get some pregame eats. The food was good… it’s Fridays. But the server took forever to come take our order, considering I made eye contact with her when we walked in. Second, it was dirty. The tables were not bused (meaning there was left over food on at least 5 tables), and food on the floor. Southfield is an area that I love because I usually see «well to do» black folks, having a good time, and the establishments are up to par. Well not this one. Skip it. You have been warned!

If there was an option for zero stars I would have picked that. I have never felt so unwelcome in a place, to begin with. Once seated at our sticky booth, we could barely talk to one another because it is louder than a night club. You could literally hear it from inside your car in the parking lot. Husband ordered a beer– which came warm, flat, and the incorrect beer. I ordered a long island — which as someone who has bartended before was offended that it was straight syrup and booze– literally thick. The chicken sandwich hubs ordered had a piece of chicken the size of a mcnugget. The burger I got was raw. RAW. It took an insanely long amount of time to get the manager to come over. The waitress was nice, new— way too busy for a new waitress. We left without paying — or eating. Avoid at all costs.

Ha love club Fridays, services is good food has been good, tried to eat all their apps on all you could eat apps nite, couldn’t do it, I think there are 8 different ones I only got thru 6, and I was stuffed they were all good, fun stuff at club Fridays, lots of sights, loud yes but it’s C F

Worst Friday’s I’ve ever been too. This place needs to shut down and get new staffing before opening. Two and a half hours for dinner all because my waitress is a f#$* up. My bill was wrong. 3 for 16 isn’t 19.50. An entrée coming out 30 min after the first two entrees is ridiculous. If you have a choice, go some place else. Even McDonald’s would be better.

Fridays in Southfield is good if you’re already drunk and full! The service was super slow, the host was not professional or personable at all… He walked really fast, talked really fast and his uniform was dirty, his fly wasn’t even zipped! The server at first seemed nice, then we quickly began to realize just how forgetful and oblivious he was. The only reason that we went is because they were having a live DJ and endless appetizers, but my bill ended up being $ 84.63(2 people)! For very forgetful and unsatisfying service. the food was mediocre. I would have did better buying popcorn chicken from Meijer. The server got my drink order wrong. did nothing to fix it and I was still charged full price. I had the loaded baked potatoes and they were fried nasty and greasy (DON’T EVER GET)!!! Even though I was completely unsatisfied I still left him a $ 5 tip and I made it known that I would never return there again. I recommend anyone reading this review to dine somewhere else.

Being a well-​traveled, lover of Fridays, I have frequented this business all across the U.S. and the state of MI. This location is by far THE worst representation of the brand. A few thoughts come to mind: unprofessional, unapologetic staff, poor quality food and unfavorable atmosphere. Two thumbs down.

I was part of a big training group and we only had an hour for lunch; 6 of us were in the group and we made it clear that we only had 1 hour to eat and the server said it would be plenty. It took 45 minutes to get the first appetizer. We had to get to-​go boxes and take all of our food back to the office, and we barely made it back on time. One person in the group added a lobster tail, and it was the smallest, most burnt lobster tail I have ever seen. We had it removed from the bill. There was no urgency and the service was horrible. Even though they are right beside our office, we will never be able to go back because we can’t get in and out within 1 hour, which should be a breeze for a chain restaurant like TGI Fridays.

I didn’t see a bus, but I’m positive they bring workers in from the Ghetto. However, great entertainment! It’s not every day you get to witness two servers throw it down while you wait for a table even though there’s about twenty tables empty. Nor do you get to FaceTime chat with a worker while they should be working.
This place severely suffers from some bad apples as I’m certain good employees quit and find a place where they don’t have to worry about being assaulted. If the owner reads this, fire your manager. You could double sales with a reputable person. I manage a multi-​million company and this level of behavior is unacceptable and it doesn’t speak well of the TGIF franchise.
It’s so bad that even the clientele suffers from ghetto-​itis. It’s so loud you don’t bother trying to have a conversation since you can enjoy everyone else’s.
Unless you’re starved for entertainment and a Jerry Springer like show keep on driving.