TGI Fridays

Stopped by for lunch (on a Tuesday) it wasn’t crowded at all. Reese was our overwhelmed server, lacked personality and even tried to correct my Husband when he said he was thinking about a salad w/salmon…she said, «Oh you’re torn between chicken and sa“l“mon?»
Why do ppl in Detroit not know that the L in Salmon is silent?
Needless to say, Reese should get another day job and not as a waitress.
*very slow-​forgetful-​and seemingly irritated if you ask for anything extra (like a refill)
Same old neighborhood Friday’s

Worst service ever! We walked in and asked to have a table for a 8 people. The waitresses basically argued over who was going to take us. She sat us and walked away. 20 minutes past and she didn’t ask us if we wanted anything to drink. The entire party arrived and then she took a drink order which took forever to receive. All the drinks were basically not good. We ordered shots at one point in the night and there was a black speck of «something» in one of them. The place was basically dead, less than 25 people there, and they couldn’t handle providing proper service to us. I will never return to this location ever again and it should be shut down.

I’m very big on customer service and this place definitely lack in that area! I wish there was an option not to give any stars what so ever! The food is nasty and they never get your order right NEVER! This location should have been shut down years ago! 99% of the employees lack people skills!

This place was dirty, the bathrooms had no toilet paper and were filthy. The hostess told us it was a fifteen minute wait despite the fact there were empty tables everywhere. When I questioned her (politely) about the obviously empty tables she ignored me completely. We left soon after not trusting that the food would be good in such a dirty unorganized place.

This one is awful. Our server was nice. But the place is understaffed. They had tons of tables open but we had to wait 30 minutes to be seated. Plus there were 4 other parties waiting to be seated. Don’t bother bringing a large group because they will just seat you in booths near each other. Which would not be a bad thing if you could actually hear in there. They were out of a few items and skimpy on what they actually served. Two people in my group got pasta; their plates were hot but the food was not. The manager that came over was a joke. The women’s restroom was disgusting. I have pretty high standards so some people might not think it is that bad. But the mirrors look like they haven’t been cleaned in months, they had no soap dispenser (the pump was just sitting on the counter), the paper towel was also out on the counter, and the trash was overflowing.

Slow slow service. Food was fine… as far as this chain goes… except the potato skins… yuck! While I’m not a huge chain restaurant fan, I just wanted to go where I knew the food was okay. Yet, the service was poor. The manager is a little white lady with red hair, so cute! She has a big job keeping this place going with this lazy staff that was in tonight.
It was mostly empty and the expressionless greeter/​hostess, once finished flirting with the other greeter/​host said it would be a little while… really…it was only a few minutes but such a strange vibe.
«I hope you aren’t in a hurry, the kitchen is slow!»
The kitchen isn’t the only slow thing here.
Then the bill was entirely wrong and we did not get refills on soda!
The redhead made it right in the end with the bill! So I came back to give it two stars!

Food was good (when it came), but everything else was completely terrible. Service took forever, every draft beer was out (like wtf!?), and hereeee comes the worst part… my friends got their pasta, and the 14 MINUTES LATER my sandwich came. Awful… so completely and terribly awful

Well, we will not be returning. The music was so loud our ears were ringing. We couldn’t even communicate with our server, although, I am not sure she cared to communicate with us. The waitress was hot and cold in her personality, but not really very friendly. The appetizers were good, thus the one star review. Otherwise this would have been a 0. My son ordered a steak medium rare. What he received was dried out and over cooked. My pecan crusted chicken salad came out with cold mushy, gooey chicken on top. It was disgusting. The server told me they changed how they make it. So basically I was stuck with it. Never saw a manager or anything. We usually tip well. We left 15% because no one seemed to care that we were not pleased. Friday’s used to be a favorite place for us. Now, I’m not so sure…

I cannot rate the food or waitstaff because we were never seated. There were 9 in our party and we were literally ignored by the two female hostesses. Shouting over the deafening, pounding music, we politely asked several times if we were going to be seated and they both just stared blankly at us as if we were speaking another language. When we decided to leave out of total frustration. I looked back and both of the hostesses were laughing and rolling their eyes. Quite frankly, I am grateful we did not get seated. If the behavior of the hostess staff was any indication of the quality of the food, we may have been spared a trip to the E.R. for food poisoning.

I would give it a lower score if I could. I walked in with a group of friends (9) and the music playing is so loud we can not communicate with each other and it actually hurt my ears.(I’m a 70’s child and know loud music). I’m sure this can’t be corporate volume settings. I asked for a quite room so our group can talk to each other and was told all our rooms are playing this music at these volume levels as the hostess rolled her eyes at me. We could’t get out of there fast enough. Screw this place even though it’s very close and convenient to me I’ll never step foot into one again.

My husband and I stopped by Friday’s on a Wednesday evening after listening to jazz at the Southfield library. I did something I have never done in my life: walked out.
First of all, the place was less than ²⁄₃ full, and the hostess told us we had to wait for a table. Then, after getting a table, the waitress came and took our drink orders. 5 minutes later she came to take the food order (still no drinks) and had no information to provide about the rib special that had been going on all week. She left to find out more info. Came back five minutes later; still, no drinks. A few minutes after taking our food order, returned to ask what kind of dressing we wanted on our salads. Still without drinks or even water on her tray. Folks at the next table were overheard saying ‚“wow. Wondering how long the food is going to take.” The music was DEAFENING and we asked the hostess if she could turn it down a bit. She said, «Ummm… no.» That’s it. Not, «let me get the manager. «Or, «I’ll find out for you.» Just «No.» We are now 20 minutes into our stay. Still… you guessed it… no drinks. No table ware. No food. My husband and I looked at each other, grabbed our coats, and left. The hostess whom we asked to lower the music had a bored look on her face.
I am an avid restaurant goer. I will NEVER set foot in this establishment. Ever.

This is my first no star rating. they wouldn’t let me post with no stars, haven’t been here in years. Found the floors were slippery, the tables were sticky. got food, but no silverware. when we asked for silverware and plates, it was handed to me like they wanted to stab me. my ice tea arrived half way through dinner and three remnders. I was afraid someone spit in it. when finally asked for the manager, he arrived 20 minutes later after things were finally resolved. he acted like what is the problem… things got reolved. Don’t go. save yourself.

Too bad this can’t be a zero star review:
Don’t bother going and wasting your time here. Stopped in because it looked nice, waited 10 minutes for the ride host to say «follow me» and then he tapped the table and tossed the menus down — continued walking with no look back. The appetizers took rather long to come out and really weren’t that great. We also stared at our food for at least 5 minutes with no silverware. After our waitress walking by twice, I asked for water because she couldn’t get the hint. Asked 15 minutes later, asked 5 minutes after that, and finally got water 30 minutes after initially asking. Nobody here is personable or polite. We received almost no attention from our waitress. Got the bill after a while of waiting. Over all I wouldn’t recommend this restaurant at all to anyone.

Restaurant is probably the worst in the whole area. Maybe in the world. The service is ridiculously HORRIBLE.
It took over 15 minutes for us to even be acknowledged and sat on a filthy table. By the time server showed up 30 mins later we were starving and ready to leave. We barely had time to enjoy our meal because we rushed through it. Oh finding the server to bring us our check was another ordeal.
No! I will not be returning to this establishment

If I could give zero stars I would! I would never recommend this place to anyone. It’s disgusting and dirty. Such a shame that it’s so close for surrounding businesses to head there for lunch and get such horrible service. And don’t even think about going here after 7pm any night of the week.

We were absolutely disappointed by the service. The waitress (es) saw us but did not service us for at least 10 mins. instead they they all sat together and did nothing but talking. over the whole evening we never saw somebody cleaning. additionally they brought regular wings although we ordered boneless. they did not offer to bring boneless and forced us to deal with regular ones. finally we paid 16 $ (!) for two BOTTLED beed. we felt absolutely unappreciated and unwanted. horrible!!!

Hands down worst TGIF experience ever. Took forever for the server to come in the first place, gave me a menu with half of the pages missing, friends bottled beer came with a NAIL CLIPPING on it, the floor is dirty, never got a refill, my mashed potatoes had a giant glob of cheese in them (which I’ve never seen) sent it back, and now I’m sitting here waiting for the bill with all our dishes at the end of the table with napkins on them. Ugh. They also said they were out of bud light tap on a Monday afternoon and the sever didn’t know the other beers they had, with the beer book on our table missing pages. Just a disaster never coming back.

This plus sucks! Ridiculously horrible service!
This is how the service went from entrance to exit: (they were not busy)
Walk in & Sit at bar
Friend goes to restroom, I sit for 2 min, no recognition, nothing. Decide to use restroom as well b/​c no one acknowledges me.
Bathroom– 2 employees walk out & bathroom is dirty as hell. Toilet paper all over the floor. Complain to my friend who said her last experience at another TGIFs was horrible too. (Why we come here Idk)
Back to bar– bar is dirty at every seat. Couple minutes later bartender wipes up and asks what we want. Order drinks & apps. Ask for ranch, almost 10 min later here comes the ranch I ordered, I’m done eating at that point. Ask to see drink menu again & bartender has lots of attitude, can’t find one, annoyed with us. We say nvm we’ll have a beer. She walks around, 10 min ltr oh ya, a beer. We ask for check and box. Box is only thing that came in a timely manner.
Every single bartender was unfriendly, and seemed annoyed with every request we had.
My friend tips far more than they deserved.
We leave, no thanks for coming, have a good night, etc.
Will not be going back to that establishment, and probably not to any others either.
Also the food was ehhhh ok. BBQ chicken flatbread was ugly and dry as heck.
HORRIBLE HORRIBLE SVC! GET YOUR ISH TOGETHER BRO!

Used to come here quite often; food quality seems to have dropped in the last year or so unfortunately.
I would say the only real compelling reason to come here now is the bar; I say that without having ever sat at it. The Jack Daniel’s menu used to be excellent but it seems to have gone slightly downhill. Pulled Pork Tennessee sammich is still quite good, but not worth the $ 10 in my opinion. For $ 10, you can get great Thai food to feed two people.
Meh. My business will be going elsewhere.

Southfield lacks major chain restaurants like Applebee’s, ruby Tuesday’s, chills and just about every other national chain that can be found on m59…
So Fridays has benefited from lack of nationally backed competition. I am sure this place is a cash cow because it proximity to Detroit and the fact that Detroit also suffers from the lack of big chains, makes this Fridays the destination for a lot of young people. I would not be surprised if its one of there top grossers in the area as there is a lot of drinking going on there.
This Fridays is not family friendly most days and weekends after 8pm, it’s basically a night club with bouncers on the door and all! If your not connected or a regular customer, don’t expect to get a drink quickly.
The food is standard Fridays. So not much to say there, if you been to Fridays before and like their food. It’s the same stuff, just expect it to be poorly cooked and delivered too you slowly. The restaurant is not very clean and during on visit when picked up tri-​fold menu from the center of the table, it released a roach… Needless to say we left! I am young and thus many of my friends often force me into hitting Fridays before going downtown… I don’t eat, just drink.
Good place to hook up and meet young people, I would not take a date or kids there after 5pm, management is rude based on the clientele they get… There has been a lot of fights and one shooting there.