The UPS Store

I just watched the idiot behind the counter «throw» a package from the counter to a pile of packages towards the rear of the store. If my escrow co. Had not already paid for return shipping I would have walked out. If this dip$it worked for me. I would have fired him on the spot

By far the worst customer service! I would never come back to this store. The guy that works here, his name is Sam. Very arrogant, @sshole and hates the world! F*ck this place because of him.

Despite some other no so positive reviews, I use this UPS Store for all my shipping needs. The gentleman who operates this store is very kind and easy to chat with.
I drop off all my Zappos returns (who doesn’t love shoes) and other online shopping returns free of charge. Note: Two other mail stores on the south side of town want up to $ 2 a box to drop off free return items.
I also use the store to drop off items that I ship to my family back east. They are always packaged gently and arrive on time. It is easy for the staff to pull up my account by phone number; all my frequent shipping addresses are stored in my account for easy access. This expedites the process and gets me in and out of the store quickly.
The price can be a little higher than I have experienced at other mail stores but the care provided is worth a few extra dollars to me!

We were in and out quickly. Brought in several bags of items to ship to family and the clerk quickly boxed it up, sealed and addressed it for us. He then gave me the receipt and explained the tracking information to me. All in all a good experience.

I don’t know why I’ve gone to this place more than once! This guy is soooooo slow and it’s no wonder every time I’ve gone in here there are no other customers. I’m usually on a lunch break and trying to ship something quickly. If I had lots of time I would go to the post office. Plus it does seem overpriced.

The owner of this store is beyond incompetent and could possibly be the rudest person I’ve come across in sometime. His customer service skills are atrocious! I was returning my AT&T DVR box as instructed by AT&T, and without ever greeting me or even asking what I needed he proceeded to unpack my box and when I asked him what he was doing he didn’t respond. Now feeling suspicious and unsure of what he was doing I proceeded to grab the hardware and the box with the intention of leaving. This is when I asked if he was a UPS employee – he would not provide a response – and when I proceeded to tell him that his customer service skills were horrible and that UPS should be ashamed that it allows a person such as him to wear their logo and represent their namesake. He told me to get the F@#$ out of is store and that I was a stupid F$@&in idiot! I have since called UPS corporate — and was informed that he has received several complaints. I went to the UPS store on Baring blvd where I was treated like a customer and they actually wanted my business. They even apologized for their fellow business owner’s behavior!
BEWARE…STAY AWAY FROM THIS STORE AND OWNER!

The guy that runs this place is a crook. I have brought several things here and been blown away by how high the prices are. He’s even insisted I have a package boxed up by him, even though Ive used other UPS stores to ship the same thing that didnt need to be packaged by a UPS employee. Additionally, yesterday I shipped something for $ 21 at FedEx and he charged me $ 65 to ship the same thing last month. I highly recommend avoiding this place.