Spokane Power Tool & Hardware

Outstanding Service!!! Very very helpful people! Variety of great products!
I would recommend to visit.

Amazing customer service, awesome people!!!
I bought my mower at Lowes about 3 years ago. It broke, I failed to save the receipt and Lowes won’t help without one. I took it to country homes and they refused to touch it because I didn’t buy it there. So I drove down to these guys at Spokane Power. When I got there a friendly employee helped me unload my mower. I told him I lived an hour north and that I thought it was something simple, but couldn’t figure it out. He immediately took my mower to the back shop and asked the guys if they could fix it for me so I didn’t have to drive back. The service tech pulled the start cord once and knew what it was on the spot. He immediately started working on it, letting me watch the entire time and explaining as he went. He pulled the carburetor and gear box cap off and several pieces out in no time flat! Fixed the part and had it running after a total of about twenty minutes, with an oil change. I could not believe how well my experience had gone. He helped me load up and told me to have a great day. I asked who I would pay and he told me, «don’t worry about it, I got you under warranty, I could tell it was a newer mower.» I couldn’t believe it!!! Amazing experience and FREE… what!!! I am officially a loyal customer. Wow.

My mom had mentioned that she got a mower here last year and that she got a great deal and good service. I called a few days before I was coming into town and both Darrin and Larry helped me pick out the right mower. When I dropped in to pick it up, the mower was ready to go as promised. Good service and good prices!

Update: the tool they ‘repaired’ broke again in the exact same way a few days after I got it back. I was driving a 2.5″ deck screw into a 2×4. Just avoid these guys!