Target

This target has literally the most disgusting bathrooms. The selection in the store is okay due to the space available but the bathrooms. I went in today to get a bathing suit and had to go. Up entering there was a horrible stench, I chalked it up to it being a public bathroom, people gotta go when they gotta go. No. I looked in the first available stall ad there was menstrual blood on the floor and tampon on the side of the toilet. BLOOD ON THE TOILET SEAT AND THE FLOOR! I held back my puke though. I peeked into the stall next to it and there was pee, poop and toilet paper in the toilet with a nest of toilet paper around the toilet. I retched again. In the last stall, the biggest stall, was a dirty diaper filled with baby residue on the floor. GOODNESS GRACIOUS! It was the most disgusting experience of my life. I immediately vacated the store. I gave this place two stars for the wide selection and the fact that the employees seemed to be on top of things (though other reviews say they are hit and miss).

They have two floors of shopping but the clothing section is always a crowded, unorganized mess. They have exactly 2 – 3 racks of plus size clothing and it’s all frumpy old lady looking stuff. The past two times I was there, there was only one register open on each floor. I ended up leaving my items and walking out because I had other places to be.
I have managed to find a few good deals, though, which is where they get their two stars.

The man working at the Starbucks on Monday ⁵⁄₂₃ during the day is the rudest person I have ever had to deal with. So much attitude. And as a customer it makes me never want to even shop at the target again. And on top of that he got my order wrong.

First of all, holy cow — they have a cart escalator. That was the positive. The layout between the two floors is kind of confusing compared to one floor ones, and they only had two registers open with crazy lines. A girl came up front and grabbed me out of the line (which made the guy in front of me who was two back pretty upset) and waited on me, so it wasn’t that bad. But for 6 o’clock? You need more registers open. They also have a lot of empty space on the shelves and what has merchandise was a bit messy. This is not one of the better Target stores I’ve been to.

It’s typical target store. Except I would say that they are usually understaffed at the register and lot of people on the floor stocking.
Kids clothing section is always so messy and no good selection and sizes.
Women shoes is always sold out and no size selections left at all.

Something that most Target enthusiasts should already know: the bathrooms are horrible, the employees are hit or miss, and the registers are never fully manned. It comes with the territory, and we should all be used to this by now.
All previously mentioned factors aside, the reason this Target is getting one star is actually because of the pharmacy. I’ve always loved Target’s pharmacy, especially in comparison to the chaotic disaster that is CVS Pharmacy. Last week, I was informed that Target is switching to CVS pharmacy. I wanted to give it a chance… but my first experience with this «improvement» consisted of the following:
1. 10 minute wait in line compared to my usual 2.
2. A sudden change in my recurring medication, that I was not informed of until I arrived and the lady tried to hand me a package I’d never seen before, because CVS «does not carry my brand»
3. Waiting 30 extra minutes for my prescription after previously mentioned change was «approved»
4. A combination of 2 brands for one prescription because they «ran out of the generic»
This was all after I called earlier that day to make sure everything was ready to be picked up since I was in a hurry to get home after a long day. I ended up waiting 45 minutes for something that should have taken 10 minutes max.
After years of using Target’s pharmacy, I will be switching as soon as possible.

Had what I was looking for but when I checked out, the cashier had a huge attitude which I did not appreciate. Customer service is extremely important to me so even though they had what I was looking for, I would never come back to this location.

I usually enjoy shopping here… However this time I am not pleased. The bathroom was so horrid that I couldn’t even use it. Pads and tampons were spilling out of the dispenser and there was no toilet paper. My shopping experience went from a 4star to a 0 star instantly.

Going to Target is always awful but this place isn’t any worse than the usual locations. They’re attached to the Springfield Mall so parking can be a nightmare. You can enter Target through the mall so that’s a plus if you’re already inside. It’s two stories so pay attention to what’s on what floor.
I wouldn’t make a special trip to go here but I’d go back here if I was in the area and needed something… though I’d rather just shop online.

This Target is a multi-​level Target. The upper level has Starbucks, men’s clothing, children’s clothing, toys, electronics, home improvement, kitchen and bedding. The lower level has women’s clothing, shoes, pharmacy, photo center, grocery, pet supplies, office supplies, beauty and health care.
My wife and I frequent this Target at least once a week. There have been many weeks where I have made up to five trips to this Target for various things. The team members seem to be pleasant. While they will never outright come and ask if you need help finding something, if you ask them they will generally be willing to help you out.
The cleanliness of this location could be a lot better. They always seem to have what we need in stock, however there are many parts of the store that need to be restocked. It has an overall dirty feel to the place, especially the bathrooms.
Overall we come to this Target because it’s so close to Trader Joe’s but I prefer going to the Burke location.

My fiancé and I bought our first Christmas tree together (which we decorated at our apartment) this year from the Target in Springfield, VA! They had run out of some of their trees, but we got a pretty good deal for a 6.5 foot tree for $ 20! I’m ethically against real Christmas trees (I hate that hundreds of thousands of them are chopped up and go to waste each year for this occasion) and am more on board with artificial trees, so it was great. We also found a ton of great Christmas decorations at this store as well. They have a full collection of ornaments, holiday lights (we got 6 boxes of those rainbow lights!), etc. Their ornaments were very cute and inexpensive! They had figurine ornaments, standard ball ornaments, shiny ornaments, colorful ornaments, letter ornaments, and even a «Our First Christmas Together» ornament!
In short, we found everything we needed from this Target and thensome! Great place for holiday decorations in particular :)

Big target, two story. Big inventory, but not a big jeans selection. Most employees were okay. Starbucks upstairs. Never seen a Target in a mall!

I traveled 30 minutes to visit this Target and while this isn’t the most visually appealing Target I am pleased with my visit. They were the only ones that carried the Andis Ceramic hair dryer that I was looking for — mind you there are about 7 other Targets that are within the same time frame or closer to my home.
I called to make sure the product was in stock as the website stated. It was in stock but was priced at $ 25 including tax which is not what the price was listed as online. I was advised by the store operator to go to guest services and get a price match when I came into the store.
I am not the type of customer that likes to make a fuss, but I decided to give it a shot. The young man at guest services, Michael D, was very pleasant. I work with customers in another capacity so I’m sure he deals with all kinds of crap to his face daily. I liked that he maintained a positive attitude with each customer.
When it was my turn he greeted me and I advised that the price was different online than it was in store as I showed him the Target website on my phone with the product. He said OK! rang up my product and said «your total is $ 18.02.» Really? That’s it? My checkout time was less than 2 minutes of that.
Easy peasy! No hassle! What great service!
I was definitely hesitant because I had never done a price match and really don’t like to fuss but Michael D was quick and efficient and didn’t make me feel bad at all!
Great job hiring him Target-​Springfield and thanks for having my product :)

After a few emails to their corporate office and receiving excuses for the poor communication of employees («we hire a diverse team that represents our community») and no contact from the store manager over a year later, I have seen some improvement efforts. Someone the other night asked me if I needed help finding anything! And I saw the same girl helping another customer with some furniture, and express that if the guest needed help she would be happy to assist!
Friendly, available team members now seem to be the majority rather than sparsely available. I suppose they had to be strategic about their hiring and training after creating such a bad reputation for themselves and now having the traffic of the mall to make them competitive? And from time to time I overhear team captains talking on the radio about placement of team members and creating better check out experiences for guests.
I like it better now, but they still have work to do. Clutter, lack of inventory, and dirty bathrooms still seem to be holding them back. You can do it Springfield Target! I believe in you!

This is the worst Target in Fairfax County! It is also one of the new locations. They appear innovated with their cart escalators and 2 story shopping BUT that is it. There are 2 sets of cashiers (both floors) but no one is ever working the registers. There might be one open register on each floor with LINES of people. This is unacceptable for a Target. The shelves are either disheveled or missing product. I always see tons of shirts (employees) but they are just milling around like useless robots. I know this is not standard operating procedures because I shop at other locations. On the plus side… At least there is other shopping in this mall.

This Target confuses me because I’m not used to shopping on two floors. I usually go to the one off of King street and the one near Seven Corners. So, I have to re-​learn and read the signage above for the various departments.
I think the best part of shopping here is that you can easily park on the top near Silver Diner and if you want to buy snacks before a movie, they have plenty of options. Yes, I’m one of those who refuses to pay $ 4.00 for some candy and/​or a bottle of water.
I think their women’s clothing department seems a little unorganized and their displays aren’t up to par like the other stores. Some of the dresses were not organized correctly by pattern so you can’t seem to find your size in its right place. I think they need more fixtures that help display the merchandise in a better light so it would look more appealing and you can better coordinate with other pieces. Also, I’ve picked up the wrong size because they put the wrong merchandise on the hanger which annoyed me because when I tried the dress on, it felt a little snug. So, I looked at the tag and it was definitely a size smaller. Thanks a lot, made me think I gained weight.
The cashiers here are pretty fast and efficient, so checkout is never a problem. I’ll definitely be back, but can you please make work on ‘merchandising’ your clothing so it would look more appealing in the women’s department. Also, perhaps get self checkout for us ‘on the go’ folks:)

It is a waste of time to go to this Target store. This Target location is close to my home, but it is not worth the short drive.
Ever since I moved to Springfield, I have tried to give this store a chance. It is dirty and unorganized. When I have run in to get something that I need, they do not have it.
A few weeks ago, I ran in to buy size 12 month pjs, well… They had maybe 1 pair that was left over from winter. Got back in my car and drove to Potomac yards Target, where I found plenty of pjs.
Last week ran there for Pampers cruisers, since they are running a deal on baby stuff. There was one case of cruisers in the wrong size.
Whenever I walk into this store, it is always disappointing.

I have continuously been disappointed with this store over the past two years. This store in particular is consistently filthy. Tonight’s experience was no different with closed bathrooms on the lower level, no TP in the other bathrooms (which were disgusting), with grease spots on the elevator buttons, chipped paint, poor inventory, very few carts on the lower level entrance AND THE COUPE DE GRACE was the pane of broken glass I found in my cart tonight while trying to check out!
We are a loyal TARGET (from MN) family, and KNOW how a TARGET store should be run. This store does NO CREDIT to the TARGET brand, though the two ladies from Eritrea who often work the checkout are always pleasant.
I hope someone can get this store on the right track!

Location wise very close to home. Service has gone downhill when it comes to the checkout. Cashiers barely speak to you. Ring up items incorrectly and appear like robots. Wish they had more cashiers at peak times.
Check your receipt before leaving. Prices aren’t horrible.

Has a really awkward entrance, positives are the target actually leads into the mall and it has its own Starbucks inside (the one inside the mall was packed and this one didn’t even have a line)