Best Buy

I have been going to our Best Buy for years. While the staff has changed they always helpful, friendly and most important well informed. From appliances (we purchased an LG refrigerator) to modem, to phones, to TV’s I have never been disappointed in the service I’ve received. State College Best Buy is a great place to shop!

I can’t say they are the best buy, but the mobile phone department is outstanding. The other departments need a lesson in customer relations.

Went to this BB for Samsung 24″ hdtv and hdtv over the air antenna. Had an excellent experience all around. The associate who helped me was terrific! I’ve been to this BB before and will most assuredly return! BTW bought the tv and the antenna!

This Best Buy is on the smaller side and it seems they offer much less of a variety when compared to other Best Buys. For the most part I usually only buy things from their in-​house small Apple store since I can’t get that stuff elsewhere in town.
One of my biggest pet peeves about Best Buy is how the staff bothers me constantly in the store. I can’t just browse without 10 employees asking me if I need anything or suggestively selling me something. I know it’s their job to do so, but it causes me to leave the store without buying anything because I can’t focus on what I’m looking at. They should be available if I need help and I’ll just ask them.

every time I go in there, I feel dirty leaving.
Their help section I find offensively named. If you have been labelled as such, just saying, the term is offensive to me, and I have not come to own it.
They have clueless people buying equipment from clueless salesmen (A virus deleted all of our photos, what new PC machine should we buy that will stop it? (A Mac you dopes!))
And if you are lucky, you’ll get frisked on the way out by the burly guard. (which they can’t do, by the way, see
or google «checking receipt as you leave a store» or anything like that).
so, while they are one of the few places to buy computer and consumer electronics, I now swear off them.

I could live in this store. Great selection of products and the staff knows customer service. Employees aren’t pushy or rude, just friendly and helpful.

I was treated like crap by the staff at this Best Buy. Our Insignia (store brand) TV broke after just three months. We had the «Black Tie» warranty, so they sent someone to repair it. It took the repair people almost a month to decide it couldn’t be fixed. We’d have to go to the store for a replacement.
They don’t make the TV anymore, so they told us we could get anything up to the price we had paid. Problem — we got the TV on Black Friday sale. For that money we couldn’t get anything as good. We told the sales manager we wouldn’t have bought it if it hadn’t been on sale and that it wasn’t our fault the product was shoddy and needed to be replaced now when the sales weren’t as good. He was unsympathetic and unswayed. We ended up giving in and accepting a lesser TV. Then he wanted us to pay more for the warranty we had already bought. Unacceptable.
The worst part was how the sales supervisor (I believe his name was John) treated us. He never ever apologized for the fact that our TV had broken so quickly. He was unhelpful, unfriendly and made us feel like we were the ones who had done something wrong. Best Buy does not care about its customers. I will never shop at any Best Buy ever again.

Kind of a weak Best Buy if you ask me. Their selection is limited (many things aren’t in stock, or they just don’t have it), and the staff isn’t necessarily the best at being knowledgable. I came here a couple times to find a game or piece of electronic. NEVER have I actually been able to find it because they have always been out of stock. Even when I recently preordered the iPhone 4S there, they did not have it on release date. Obviously, I went elsewhere with all my purchases and vow to myself to never come back here.
The store itself is a normal Best Buy size. Same layout as all the ones you’ve come to love/​hate, just way less variety.