Normally I love the service at this place, but the past two days havent been great. I always get breakfast and a coffee. Yesterday I ordered a mocha and they asked me to pull aside and wait 2 min for the coffee. after over 10 min of waiting in my car I went in and found out they forgot about me… so i was late to work when I shouldnt have been. Today I got a sausage burrito and bit into it and the inside was hard and crusty. Not sure what is going on but i hope they figure it out soon.
Jodie C.
Évaluation du lieu : 2 Warrenton, VA
I stopped eating and even taking my kids to McDonald’s years ago. This morning I was starving and almost late to work. So I went to the drive through which is dicey at this location with the intersections all around and got a #5. Bacon egg and cheese biscuit/hasbrown and med coffee. I got 2 smiles. One when I took my order… One when I recieved my order. It is important to smile when you meet and greet/serve customers and they did. My coffee was… not bitter but… strong with an old flavor that sat in my mouth a while. My hasbrown was good and crunchy. My biscuit was a bit hard. It just reminded me why I now get my food at local places like Young’s Deli where it’s made fresh when you order. Not before.
Zeyad O.
Évaluation du lieu : 1 Alexandria, VA
Not a nice place at all!
Mike G.
Évaluation du lieu : 1 Sterling, VA
Just tried to charge me one dollar for cream and sugar in a coffee and two dollars for ranch for my salad. what the fuck?!
Fred H.
Évaluation du lieu : 1 Sterling, VA
0 stars if it were possible. I don’t ever go to McDonald’s, but have on very rare occasions craved a desert. Tonight was one of those nights. I pull up to the drive through and I wait at the speaker box. And I wait. And I keep waiting. And then I waited some more. After a solid 5 minutes of silence despite my yelling of «hello?», I decide to drive up to the window. Thinking the box is broken or a terribly lazy employee. I pull up to the window and see two managers our the register, a much larger gentleman and one with a bald/shaven head. I make eye contact with both of them, and I wait. Another 5 minutes go by and these guys continue to have their conversation while giving me the cold shoulder. I made some hand motions, said hello, to no avail. At least the speaker box had blinking words on its scree. Honestly, I’m not the one to complain about service. I worked in the industry and I get how it is. But for not one, but TWO, managers, completely ignore a customer who is 3 feet away to shoot the shit is beyond unacceptable. I hope last week’s episode of game of thrones, or whatever it was they were talking aboit was important, I plan on calling their district manager tomorrow. Judging by the other reviews I’m sure the store is walking in eggshells
Alex D.
Évaluation du lieu : 1 Haymarket, VA
This is the worst McDonald I’ve been to. I went early in the morning and ordered a hash brown and it taste so bad like it was a day old and they refried it. It was hard and very dry. I swear I will never go back here again. If there is a negative stars I will give this place –5 stars. The Korean guy who worked here has an attitude. He should get fired for reselling old food. Yuck! Good thing I just ordered 1 hash brown. If I get sick I will sue this place.
Sara B.
Évaluation du lieu : 1 Sterling, VA
I can keep this secret no more! I’m reclaiming my power by telling the world: I am in an abusive relationship with my neighborhood McDonald’s. I’ve made excuses for how it treats me. «It didn’t mean it.» «It was doing the best it could at the time.» «But it’s so convenient.» «It’ll be different this time.» Spoiler alert: ITNEVERIS. I’d order a simple nomsemble expecting to get the same quality as I get from, say, the McDonald’s on Wiehle. But it always ends in tears and more hidden shame. Mixed up orders when no one else is at the drive thru and the restaurant’s empty. Burnt food items. Sitting for extended periods of time. Why, just now I’m on the Drive of Shame to the local convenience mart for a beverage because the soda I ordered tastes like mouthwash. My bagel was burnt. Foiled again! People like me who have just dropped off a friend at the airport early Sunday morning after spending all weekend at a punk Fest don’t have the patience for these shenanigans. You’ve gone too far this time, McDonald’s of Sterling. I’m just trying to score some edible food in exchange for my monies, not expecting anything more than that. Get it together, McDonald’s of Sterling. No one’s asking you to map the human genome or cure cancer. Just give us what we ordered in an accurate and edible format.
Margaret S.
Évaluation du lieu : 1 Sterling, VA
Ew. The drivethru was a long line so I went in to order. It took forever! And I ordered something easy, nothing hard! The holiday pie was disgusting(thank goodness it was free with coupon). I had to ask for my drink cup, I waited for my lunch while others were being served and as everyone knows McDonalds was disgusting. It was poor judgement to even go there to begin with.
Taylor D.
Évaluation du lieu : 1 Sterling, VA
This McDonalds is awful and not even worth a second look or the 1 star. Just went here for an early breakfast(4:30 in the morning). My boyfriend and I ordered orange juice, and it was literally as warm as fresh coffee that had been sitting for about 15 minutes. We sat at the window until we were finally able to get the one person who was working there, a managers, attention. Which took about two minutes alone, even though we were the ONLY people there. We asked if it was supposed to be warm, and he said yes. Which seemed weird because I’ve never found a person who likes warm OJ. We asked to exchanged them for cold soda, was given attitude, received the soda, and left. When we got home, I opened the sausage mcgriddle i ordered to find it being a bacon one instead. WEWERETHEONLYPEOPLETHEREANDTHEYSTILLGOT A SIMPLEORDERWRONG. I was furious and plan to make a call to corporate later because of the constant bad attitude given by employees here and wrong orders every time we go. Make a good choice and don’t bother coming to this mcdonalds…
Jeremiah H.
Évaluation du lieu : 1 Sterling, VA
Went here a few times for convenience. I liked the décor, but had to swear off this branch after filling a cup of tea and finding a 6+inch strand of slime hanging out of the spigot. If they don’t clean the tea pitchers once in a while, what else aren’t they doing?