ULTA

I don’t know what I would’ve done without the staff at Ulta!!! I scheduled an appointment at Ulta to get my makeup done for prom– but before this, I had a hair disaster. I had gone to Flow bar in One Loudoun to get my hair styled for prom… And undid it as soon as I walked out. They were atrocious! I was completely ignored as to how I wanted my hair styled, and my stylist was so rude! I was on my way to get my makeup done (by this point I was having a meltdown over my hair, and I was worried it wouldn’t be fixed) and finally got there. I was greeted by a really nice lady, who helped me quite a bit! I explained how I had an appointment to get my makeup done, but was wondering if there was any way possible to fix my hair.
Just amazing. I was so impressed! 2 wonderful ladies (Megan and Veronica) helped me with my hair, and I couldn’t have been happier– they made it better than I wanted it! As they worked on my hair, I also had another stylist (unfortunately whose name I can’t remember), doing my makeup. They completely turned my day around, and I had an amazing time at prom. Definitely plan on going back soon!

I don’t often wear make up, so I made an appointment several weeks ago to have my make up done for a wedding. When I showed up, my appointment was not registered in their log even though I had an appointment card. On top of that, the person who had come into to do appointments had a medical emergency and had gone to the hospital. My heart sank and I am pretty sure all of the blood had drained from my face in realizing that I had an hour to get my make up done and technically no one was available to do it.
Instead of saying «sorry, good luck finding some place else», every single person in that store who could help, dropped what they were doing to lend a hand. All of the ladies there seem to have a speciality or an area of make up that they enjoy doing/​excel at. They each took turns working on the area that they specialize in to help create my look. We had a lot of fun too!
I really enjoyed watching them experiment with different products and bouncing different ideas off one another. They all work well as a team and seem to genuinely care about their work. Along the entire process they kept making sure that I liked what they were doing and that I was comfortable with the way I looked. Everyone is also so upbeat, with a great sense of humor.
Overall, they took a potentially bad situation and went above and beyond. I have always had a satisfactory experience at every Ulta I have been too, but the one near South Riding is by far the best.

Gorgeous new store that had an AWESOME three day opening, where I was lucky enough to get my hair cut and coloured by a lovely, friendly, super happy and humble master stylist, Nicole Dove, who happens to be the salon manager at the ULTA salon in Manassas. This store and it’s staff were a bit busy those three days and needed all the help they could get, so she came in on her day ofAf to help at this location. I’m so glad I came in for a consultation that quickly turned into an appointment :) She is a perfectionist, and she definitely showed that through the amazing job she did on my hair :) I was STOKED!!! It was my first time getting my hair done at an ULTA salon, so I was skeptical, but I’m so glad I went for it and gave them a chance! Overall, great new location, beautiful setup, and I’m so happy it’s so close by now! I’m definitely coming by again to get my hair touched up by other wonderful stylists and colorists like Nicole :) Stay tuned, and I’ll let you know how that goes :)

This Ulta is so beautiful!!! It is brand new and everything is stocked, clean and organized.
They have an amazing salon manager — very friendly and helpful in the phone and in person.
It’s so nice to be treated like a valued guest in this store. I will definitely be back!