Maxine’s Bridal

I had a great experience here my dress turned out amazing and I never had any issues with anyone ever being rude. Although I did bring my best friend in to try on dresses for her wedding and she was insulted a little about how she needs to gain a little weight so I can see it happening. Also the fitting room is a little awkward. But those things aren’t to major I’ve been to some pretty terrible shops.

So, my family and I just left this shop and it was super positive! Angela was very helpful, creative and made us feel comfortable with our price range and body figures. Our experience was definitely 5 stars, but I have to mark one star down because of the prices. Super pricey!

I just picked up my dress earlier today and I must say that Maxine’s Bridal was the most amazing experience. This was the first bridal shop I went to, just to look. I showed her a picture of what I wanted and she had it in the store, in the same exact same color! I tried the dress on and it was the one. Ordering was easy, she took my measurements multiple times to check them for accuracy.
These ladies are amazingly sweet-​they are honest and I appreciate their input because they have experience. I myself am a curvy girl but experienced no issues with this salon– she never taunted me or put me down, but their honesty to help me look my best on my wedding day was greatly appreciated.
Through the whole experience of shopping, ordering, and up until my last fitting today they have been amazing and completely professional. I ordered my dress in December last year and I’m getting married October 10^th. My dress arrived a few months later and she even stored it for me until the wedding got closer, which for me saved a lot of stress. I called to make appointments at least 4 times to show friends and family the dress because I had to order right away. They were always kind, courteous and accomodating every time.
Even today, they were busy as expected in a bridal salon on a Saturday afternoon. People stop in to try on dresses-​just the nature of the beast lol. I just went and got a coffee and came back-​my dress (and shoes!) were waiting for me in the fitting room. As always, amazing and detail oriented customer service! I love the homey atmosphere and the excitement when they see me– they know my name every time and gave me an unforgettable experience. If you’re looking for a bridal experience with all the bells and whistles go see the sweet ladies at Maxine’s Bridal because that is exactly what they offer!

One star, well because the owner said hi. I guess. She greeted us by letting us know there were no drinks allowed. We had an appointment, for no reason. We asked to get measured, when we found her, then she let us know she would not measure us unless we put a deposit down. Um… we could order all of these online, so try customer service ma’am. We came in wanting an experience. The only experience we got was a bad one. On the the next shop.

Maxine’s had the best selection of bridesmaid dresses of the many shops I’ve been to. They had great customer service, leaving us time to browse around but very helpful when we asked questions. The staff knew exactly where to find something I liked and in my price point. Also the shop is in an old turn of the century house and a fun place to visit.

A couple weeks ago I went with my sister to look at dresses. We glanced around, and when we were finally helped the first thing out of the lady’s mouth was, «What size are you?». So my sister replied. Instead of «Ok let me show you what we have.» it was «Oh, uh well I don’t think we have that much in that size». Automatically taking a dig at the fact that my sister is plus-​size (especially since this woman wasn’t skinny herself). Every single dress my sister touched was discouraged before she could even get a full look at the dress. «That won’t work.» «That won’t fit your physique» «I don’t know how that will look on you.» You never know how a dress will look until you try it on. Then the ultimate insult was when my sister grabbed a dress 2 sizes smaller than her and the consultant said «Oh no, there’s no way I can get you in that dress.» That was very very rude. That same morning another bridal store easily got my sister into a bridal gown the same size as the one she was holding. And so my sister said that’s it, so we left. And her wedding dress mood was killed. I can not believe that this woman was talking to my sister the way she was. You do not put the bride down for her size, you are supposed to make the bride feel beautiful and special. You can make suggestions and give pointers, but you don’t do it in insulting put-​down ways like that. Just seeing how upset my sister my sister was frustrated me so much! I still can’t believe we were treated like that.

I went into Maxine’s yesterday to look at dresses. I always drove past Maxine’s, even as a little girl, and could not wait to go in. I walked in and the was not a worker to be found, but another customer did tell me she would be right back. My mother, grandmother, sister and I started browsing the racks until she came out.
Now…this was the second bridal shop I had been in. I am a plus sized girl (size 18) and I was a little worried about trying samples on. I was worried I wouldn’t be able to try too many on. A my first bridal shop the ladies were able to get me into a size 14 dress no problem (the backs just don’t close all the way).
When the lady at Maxine’s finally came out she asked what style I wanted. I told her ballgown and pointed to one I was interested in. Her response was «Have you ever tried a dress like that on? I don’t think that will look good on your body.» Now, I appreciate opinions, but this was an empire wait ballgown… which is probably one of the better silhouettes for my body shape… trust me I did tons of research and watched my fair share of «Say Yes to the Dress.» She continued to make little comments like, ‘I don’t know if I have that many for you to try on.” JUST POKING CONTINUOUSLY AT MY SIZE LIKE I AM AN EXTREMELY LARGE WOMAN!!!
She then quickly tried to show me other dresses I had no interest in and asked my budget. I told her $ 1,000. Her response was «So, $ 1,000 to $ 2,000?» NO MA’AM $ 1,000 and $ 2,000 are two different numbers.
I look back at the first dress I loved (which is a size 14) and she grabs it, looks at it and says, «This dress is small. There’s no way I am going to get that dress on you.» Looks at the dress again and repeats herself again, but says she can try if I want.
She walks away to set up a room. After she is out of sight I turn to my family, throw my hands up and say «I am DONE!» My blood was boiling and i wasn’t having fun, nor would i want to spend thousands in a place where the staff made me feel like a disgusting creature.
We couldn’t have run out of that store any faster. When I got in the car I asked everyone if I over reacted and everyone unanimously said NO and commented about how they felt the same.
SHE CONSTANTLY POKED AT MY SIZE, SHAPE AND BODY THE WHOLE TEN MINUTES I INTERACTED WITH HER.
I have learned to take things with a grain of salt, so I usually don’t get upset this easily when people make comments but she made me mad… so that’s saying something.

Maxine’s Bridal was the first shop I went to. When I arrived I brought photos of styles I liked. The lady who helped me glanced at the photos and went rummaging through dresses and grabbed 3 to start off with. I was so impressed, she knew exactly what I was looking for just from the small amount of photos I showed her. The very first dress I tried on was «the one».
Maxine’s was great with accommodating appointments for fittings, etc. We ordered our bridesmaid dresses from here as well and everything went very smoothly! I would definitely recommend Maxine’s Bridal. The staff is super friendly and all of our dresses look absolutely PERFECT!

My sisters first stop for a dress and she was insulted my a staff member (wish she would’ve gotten her name). Very rude, so rude my sister came home and cried. Who does that to a bride to be? Maxine’s employee does, that’s who.
As a business owner, customer service is everything. It speaks of not only your integrity but for the business as well. This isn’t to bash Maxine’s bridal shop but to inform blushing brides of the staff… beware!
The previous experience was pleasant with my youngest sister but I guess she was lucky with the employee she had. Shouldn’t matter what the dress budget is to be treated fairly. Shame on you employee at Maxine’s Bridal, shame on you.

Horrible, I repeat HORRIBLE! Customer service ever. My sister in law both went in to hoping to find a wedding dress, but when getting there. The lady who works there was very rude & judgemental. My sister in law’s wedding was before mines so we focused on her first, giving the lady the details m styles we want. We were looking for a lace wedding dress that may come with sleeves. She commented while looking at us «oh those are. (With an ugly face expression) not so in style anymore, they hardly make those, there more for conservative ladies» wat in the world?!! Are u kidding me? And then, on top of that. The budget she wanted to stick with was not as high as what she had in her stores, n rudely said those aren’t even really wedding dresses budget? Are you serious and laughed while she walked away to look at something. After realizing we weren’t even going to purchase anything after that, this lady tries to add on, oh since your cheap and have such a cheap budget, here look through my bridesmaid dresses and just order them in white. I hav some customers who do that too. Because they can’t afford these nicer dresses.
I can go on and on about the awful customer service we got. Overall, it’s horrible. Not worth the money or time spent here. We both ended up going to David’s Bridal in Modesto and found our wedding dresses there. (During separate appointments of course). And we found our dresses within our budget and they are most certainly not «fake bridal dresses» thank you very much. I hope u ms. Maxine bridal store, learn some better customer service. And how to keep your mouth shut.

Love love love!!! Great customer service, friendly, helpful and great prices. Bought my gown, veil, and bridesmaids dresses there. Would refer anytime.

Very helpful and great customer service. I live in San Diego but while I was visiting my family in Stockton we decided to just take a look since I had many relatives but their wedding dress at Maxine’s throughout the years. It was live at first sight. I found the perfect dress here, which had previously caught my attention in a magazine. It was a good price and after trying on several others just to make sure I wasn’t making a mistake, I still decided on my first choice. There was then no question about it. I ended up having all my bridesmaids get their dresses from here. I also had the flower girls get their dress at Maxine’s after endless searching in other local stores with no luck. They have a great selection and great prices. I was also pleased with the alterations. I cannot remember the lady’s name that works there but she was awesome. She was not shy to give her opinion when asked.

My cousin Elsa found her perfect dream wedding dress here as well as her veil and bridesmaids dresses! Angela (the owner of Maxines) was simply AMAZING from day one! The service we had from Angela made it a fun experience every time we had the opportunity to work with her. If you are looking for an expert and great service when shopping for your wedding dress/​bridesmaids dress… Maxine’s is the place to go!!!

I found my wedding dress here, an amazing Allure one shoulder satin diamond white… beautiful!!! Now, for selection they do have a lot of ugly 90’s dresses as well as the new ones, I think its kinda funny. Im giving them 3 stars because although everything was fine with my dress and I had it with plenty of time, when you make an appt it doesnt seem to mean much to them, you still wait or theirs only one consultant and shes helping 5 people at once. Now Im not at all modest but if you are dont go there, the fitting rooms are two side by side with a paper shade that does not cover you well. It is a little annoying to try your dress on and take turns with another bride because the room only has one mirror with the soap box to look at your dress. Also the consultant will tell you to loose weight rather than cutting your dress, She told me to loose 4 lbs instead of cutting it to fit me, its true that it affects the material and the way the front of the dress will look, It didnt bother me, but I could see how it would hurt other brides. SO! if your not sensitive or modest go for it, like I said my dress is amazing I had it with plenty of time, It was not on sale at all, but you get what you pay for!

Unless you enjoy being insulted and disappointed DO NOT SHOP HERE!
First of all, I had high hopes about this salon after driving past it for years. It’s in a beautiful white historic house. Unfortunately, that’s the only thing I liked about this place. Their dress selection was «poofy princess» (not me), which I find a very dated. Most of the designers are moving towards more classic, understated elegance. Didn’t see any of that here. But if big, glitzy, sparkly gowns are what you’re looking for, you’ll find it here.
Another Unilocal user stated that the fitting room was «ridiculous.» This is TRUE! One dirty, pink carpeted soap box, one mirror, and three torn paper shades for brides to be to change behind. There is absolutely no privacy, poor lighting, and not enough space to get a good look at what you’re trying on.
All of this said, I would have given Maxine’s two stars if this next event hadn’t happened…
While talking with the consultant on staff about my dress alterations, she gave me two suggestions. Option 1, have a corset put in the back, add a bustle, etc… All helpful suggestions that I expected to hear. Option 2, lose twenty pounds. At first I thought she was joking but she wasn’t. What bride-​to-​be want’s to hear that while trying on wedding gowns for the first time?! I may not be a size 2, but I do NOT consider myself, a curvy size 6, to be overweight. The consultant (who was overweight herself) went on and on about how I could lose a pound a week, cut sugar and alcohol out of my diet to squeeze into my dress without altering it. I was shocked. I’ve always had a healthy body image. This was the first time anyone has ever told me I was fat and was serious about it! Deeply insulting.
Needless to say they won’t get ANY of my business. And my friends who are also shopping for bridal gowns won’t be going there either.

Had an appoint here, I even came a little early. They seemed really busy. The lady at the counter had us look around at some really old fashion poofy dresses before she helped us. She said they had dresses upstairs but you could not go up there. Shed have to get them for you.
We waited a long while when she came down with 3 dress. I liked 1 out of 3.
Fitting room was rediculous. It was a small room with 3 window pane room dividers to cover you while you stripped down.
Very awkward when your stepping on ppl to go across the room to change. In a room full of strangers. You have NO PRIVACY whatsoever. My bridesmaids had to peek in the door way because there was no room for them to enter. Seemed like it was a party in a small room. They had ONE mirror. for 3 brides, ONE soapbox for ONE bride to stand on. You had to share. Along with awakard stares from strangers in the room as you came out in your dress.
Its not that I dont like sharing, its that you had to wait, and it was just plain weird.

Maxine’s is operated by Angela Reis in an historic Stockton mansion. EVERYBODY in Stockton knows about it. Maxine’s has everything that is bridal. It’s fun to watch customers selecting their outfits with the afternoon sun streaming through the tall windows. Angela lives nearby — a solid Stocktonian.

My wedding dress was found here. After 5 Bay Area Bridal stores, probably hundreds of dress tried on, I when with the very first one I tried on, here at Maxine’s.
The service was good. Parking is convenient. The store is very fun to visit.
Oh… my dress was ‘off-​the-​rack’ and on CLEARANCE.
Take THAT, David’s Bridal!