If I could give ZERO stars, I would. This is for the McDs outside of Walmart. They almost screwed us out of a whole meal. They forgot a bag with a burger and fries, and when we told them, they gave us the bag with the fries dumped out in the bottom of the bag because it was lying flat under the burger box. The nuggets AND the fries were grossly stale. They forgot my son’s apple slices AND his juice in his happy meal. They accidentally gave us four large drinks. What the hell? I was livid. It was 10pm, they weren’t busy, what was their deal? They suck. Never going there again and telling all of my friends and family never to go to that one. I mean, why is it even there? The one inside Walmart is a quadrillion times better!!!
Dora R.
Évaluation du lieu : 5 Lathrop, CA
Best customer service i have ever received at a walmart location! They keep it clean and greet the customers with excellent care. Especially Mary very observant to costumer care. Its rare to see employees that cares.
Carla A.
Évaluation du lieu : 1 Stockton, CA
Screw this incompetent riddled festering of a McDonald’s location. How can a nice area in a part of ghetto Stockton have some of the most dumbest employees possible? Not ALL McDonald’s are like this store. There is ALWAYS something wrong with my order. Something missing, be it fries, sauce for McNuggets, onions on a burger that says NOONIONS. Etc Etc. Sloppy presentation, gamble on the freshness of the nuggets and or fries. Like WTF? Just because you work at McDonald’s doesn’t mean you shouldn’t take pride in the food you make and present. I’ve worked in the food business for many years prior to being a high functioning registered nurse, and the quality of my work and ethic has never waivered — be at a Panera Bread or hospital with sick babies. And as a to-go cashier through the drive through — IT is YOUR job to make sure EVERYTHINGISCORRECTINTHEORDER before giving it to the customer. Unacceptable POS location.
Tom X.
Évaluation du lieu : 1 Stockton, CA
McDonald’s should not serve breakfast all day… most McDonald’s here in Stockton I order through drive thru always asked me to park in front and wait for my sausage mcmuffin. Jack N the Box is well organized and ready serve breakfast all day.
Irene M.
Évaluation du lieu : 1 Stockton, CA
This is the worst location I have ever been to. How do they hire the most ghetto people in such a nice area. The manager hires as much family as possible and their accent is so hard to understand. This is by far the most ignorant and rude McDonald’s staff I have ever encountered. They will argue with you about anything and everything and never admit they are wrong. This place is absolutely disgusting and they employees act like third world refugees. Sloppy, gross, dirty. They really need to have a REAL manager step in. This staff is going nowhere in life. Even the managers have the mentality of a small child. No matter what sandwich you order it will always be sloppily thrown on a paper and you will have to redo it yourself. NEVER leave without checking your order they NEVERGET it right. When you try to fix it be ready to argue. The customer is never right and you will have to pay.
Marc B.
Évaluation du lieu : 2 Antioch, CA
My review was for the quality of the food. Even though your fries can be served hot(in my case they weren’t the first time around), they’re sad and soggy as if the heat of the oil wasn’t hot enough to develop a nice crisp. Also, both their Big Mac and Buttermilk Crispy Chicken were disgusting. Meat patties weren’t warmed up/cooked long enough and the chicken was very dry and bland. Went back for a refund without any problems. If I were to rate the quality of service I received upon my refund I would give this place 4-ish stars. Mike(branch manager) was very accommodating and refunded my money with no questions asked. He also gave me another meal for the inconvenience. Overall I’m pretty certain I won’t be coming back here. The quality of food at this location has been a letdown to McD’s. Drive the extra few minutes and find another location that can live up to the brand’s name.
Tom H.
Évaluation du lieu : 2 Stockton, CA
I live close to this McDonald’s so this is the one I always go to. The people there are usually friendly and fast. This is my problem with this specific place. In my opinion McDonald’s has the best fries among the fast food places when they are hot and fresh. I feel they are much better than what the other places. That being said when they are cold and soggy and stale they are just gross. I understand that every trip there will not land when they fries were just cooked and I would expect maybe a 20 percent chance that I will get some bad ones. At this McDonald’s I get gross, cold and soggy fries every single time. I am not kidding. I go to this place more than I should and I have never once been given fresh fries. Another thing I like about McDonald’s is that they always have good Coke. I do not know it if’s different or no there but it always seems to taste better at McDonald’s. This place drops the ball here too and the Coke always tastes like they hooked it up to the diet Coke by mistake or something. It’s terrible. I am a little surprised that I am tapping out a Unilocal for McDonald’s but this has been bothering me for a while and today they forgot to put my pie in the bag and they gave me a hamburger patty instead of chicken in my sandwich. I was not happy about that but when I called to let them know the number they have listed only is answered by a fax machine. Go to Wendy’s across the street. Maybe you will have better luck.
Molly V.
Évaluation du lieu : 1 Stockton, CA
Soft serve was watery. Instead of in my mouth it was on my thighs and hands. Ruined my appetite.
Julie B.
Évaluation du lieu : 1 Stockton, CA
First off this location does not even deserve a star. I had placed an order inside the Walmart Mcdonalds. Turns out my youngest son does not like onions. I normally just order chicken nuggets for him but today he wanted to try out a cheeseburger. I had already left the walmart parking lot and figured ill just go to this location to swap burgers so I dont have to take my childrens in and out in this heat. I ask to speak to the manager. I told her if I can switch burgers and get the new one without onions. The manager named Courtney said no because the last time she did that to a customer her store supervisor name Farrad got mad and she got in trouble because she replaced an item for the customer. He told her that because the purchase was not made there at the location they will be losing out of money to replace anything even if its for a swap or to correct the item. What kind of management are they running here at this location? Ive gone to another Mc Donald location when one restaurant has messed up and gotten a replacement at another and never had a problem or a response like this. Im very upset and how Courtney could not even be hospitable into taking care of a Mc Donalds customer. I definitely will not be coming here again and would not recommend anyone to come here with this kind of service.
Matt S.
Évaluation du lieu : 2 Stockton, CA
Typically you get good service And food is fairly consistent. But where they drop the ball is the coke machine. 9⁄10 it taste horrible which is very uncommon for mc Donald’s who normally has the best coke.
Substitute T.
Évaluation du lieu : 1 Manteca, CA
Extremely disgusting on the weekends. I gave this place a second change today and was even more disappointed. Nats and flys are covering the soda and catchup dispensers. The same employee who was wearing safety gloves to clean the ice cream machine also served my fries. So my fries had milk all over. There is a bucket that reads«waste» that was sitting on the counter directly above the cups they give to customers. The ladies who work here don’t show the same type of professionalism and work ethic I’m used to at other McDonald’s store. The fries were burnt today. The counters hadn’t been cleaned even though it was noticeably un-busy.
Linh T.
Évaluation du lieu : 1 Huntington Beach, CA
This place is not in ghetto but they sure hire some ghetto people working here. You would think they know how to filter out people when they hire and of course their manager is even more rude. When we drove up to order two 20 pieces of chicken nuggets meal and we couldn’t decided on the second drink and when we just go we both of the same drinks. The girl got the nerve to say in the speaker phone to us «oh my gosh!» After we ordered.(African girl taking the order) When we got to the pick up window I asked to speak to the manager about how we don’t appreciate her employee’s attitude. All she said to us was«ok!»(Asian manager) Now we wonder who train all these people with customer service?! Date on duty(01÷22÷1510pm) when we got home our fries was over salt. We know they did it on purpose because there is no such thing where our fries is covered with salt. They don’t even deserve a star at all!
Vincent D.
Évaluation du lieu : 4 Stockton, CA
McDonald’s in Trinity Parkway in Stockton, California. I come to this location from time to time to have a drink and chill outside. I really do love outside seating and I just love drinking a coffee or a tea here. I normally only order drinks here. It’s slowly has been becoming one of my favorite McDonald’s. The staff is cool but nothing ever stood out. The places is very clean when I come here. Tip: Free WiFi. So yeah I’ll be back be when the weather gets a bit warmer. It’s a bit chilly Willy outside right now. You know me I review anything and everything. Because that’s how I roll :) Vincent D aka VD aka Vebola aka Vincent Vega. Enjoying the simple things in life.
Dolores V.
Évaluation du lieu : 2 Manteca, CA
Slow, unprofessional! Manager on duty on 10÷29÷14 is rude, sloppy dressed! Just plain rude
Amanda L.
Évaluation du lieu : 5 Stockton, CA
This happens to be one of my favorite McDonald’s in Stockton. I know that everytime I come here, my food is hot and fresh, and I am greeted as soon as I walk in with a genuine welcome and a smile and the store is always clean! I’ve never had a bad experience here, although I have learned not to come during the after school rush! The managers always seem so nice and friendly and really engage in helping out anyone that needs it.
Frank R.
Évaluation du lieu : 5 Lodi, CA
What a nice location and building. The staff was so friendly and the food was awesome. I really like the fact that they said Hi to me as I walked through the door. It was also very clean
Scott W.
Évaluation du lieu : 1 Sacramento, CA
I’m not a frequent visitor of McDonald’s to begin with. This particular location however has some of the slowest staff I’ve ever seen. The excel at not engaging the customer. Looking everywhere else except at the customer. The few glances you do get are never ones that feel welcoming or appreciative that you are a customer in their location(using the word«restaurant» would be an insult to other actual restaurants). The staff never says hello or welcome and I think that they are well trained in never saying thank you. Heaven help you if you dare ask for anything additional like napkins, straws and such. Medusa had a more inviting look on her than the staff that works here does.
Matthew C.
Évaluation du lieu : 1 Stockton, CA
Always check your bags before leave this place. Horrible at getting your order right. Huge mistakes by this franchise
Sou-Kear L.
Évaluation du lieu : 2 Stockton, CA
They have messed up on their services one too many times. It would go from forgetting an item that we ordered to not including our order on the bill to the point where we would have to go up to tell them and they’d have to ring us up on a new order. It really pisses me off when they get the sauces wrong especially when I go through a drive through and I tell them SPECIFICALLY that I want HONEYMUSTARDANDRANCH but somehow I either get all ranch and no honey mustard or all honey mustard but no ranch. Today, they forgot to include my McChicken + they only gave me one of each sauce. One honey mustard and one ranch for the orders of two chicken nuggets. HEAVILYDISAPPOINTED.
Annimai T.
Évaluation du lieu : 1 Sacramento, CA
I came here on a Friday night right after work. I ordered 20 McChickens with 2BQQ sauces and 2 Sweet and Sour sauces through the drive through. It took me 15 minutes to pay. Then they asked me to pull into the parking lot to wait for my food. It was at least another 15 minutes until they walked my food out. They then didn’t give me the right sauces. I waited another 5 minutes for the right sauces. Huge issues with this McDonald. They may need to hire new or more help!