Mike was kind enough to take the time to talk me through my AC requirements and how different projects might be affected by my different home improvement projects and to reassure me about something I found in my remodeling that I didn’t recognize, all before he even secured my business. He was punctual, friendly and gave a reasonable estimate. I was really impressed by his professionalism and communication, because he never talked down to me, but gave me great information that made my life much easier.