I hate to do this because my family has been coming to Open Range for years, however the past few times have gotten worse and worse, and tonight was probably our last time dining there. Our server, Dani, was at our table maybe twice in the hour and a half we were there. We ordered a round of water as well as some cocktails, and 10 minutes later she brought us a pitcher of water with no ice, and disposable throw away cups. We looked around and were the only table with these disposable cups. We then asked her for ice and glasses, which she never brought us. We finally had to ask another server to bring us real cups as well as ice, which she brought quickly. After Dani took our food order, we didn’t really see her again. Our food was brought by other servers and our medium steak was so well done and dry, we had to send it back. When they brought the new one(which we asked for medium rare) it was also extremely well done and dry. My sisters pizza wasn’t brought out until we were all almost finished with our meal. Besides the steak, we all enjoyed our food, but the service was awful. I try to be as patient as possible because I understand restaurants get busy, but it is just unacceptable to bring a table a stack of disposable cups because you didn’t want to get us water. And why there was no ice in the pitcher I’m still not sure. Even after we asked for ice, she still didn’t bring any.
Michael T.
Évaluation du lieu : 4 Cleveland, OH
I have been here several times and they have taken good care of us Julie is alway pleasant and never forgets who me and my family are. Not even the servers we have had several time remember us. She is a professional in her craft. Merry Christmas. Pizza was amazing !!
Caroline M.
Évaluation du lieu : 2 Aurora, IL
Pros: Relatively inexpensive. They send out coupons in the mail to make it affordable. The service is friendly. They have a decent beer menu. Cons: Everything here seems to be loaded with grease, even the grilled options. It has a bar attached to it, and everything just tastes like greasy bar food. My husband and I came for brunch and everything on the brunch buffet was hard and cold. He enjoyed it, but I guess I prefer my food tasting like it hasn’t sat out for several hours. It’s kind of a bummer since we live in the area, but oh well. Apparently the pizza is good, so we may try that out in the future.
Crystal R.
Évaluation du lieu : 5 Aurora, IL
Tried this place out with the family, the food was very impressive. On Tuesdays they have burger night, buy 1 get 1 half. I got the open range burger, absolutely delicious!!! And the waffle fries were awesome as well. Will definitely be back soon.
Josue O.
Évaluation du lieu : 3 Montgomery, IL
Not a bad experience for a neighborhood golf course«19th Hole» bar and grill restaurant. We started with the Ranch Hand fries, which were phenomenal. The plate of waffle-cut fries, smothered in queso, applewood bacon bits, and shredded jack cheese, were plentiful and could easily feed 4 – 6 as an appetizer. My wife ordered a chicken Caesar salad, which was a nice size for the price. She said it was good and tasted very fresh, but had a little more Caesar dressing than she would prefer. Maybe put the dressing on the side, guys? I had the pulled pork sandwich with side of baked beans. The sandwich was tasty, but had an over-abundance of slightly-better-than-average sauce, which detracted from the pork, which was very tender, juicy, and could have definitely stood on its own. The beans were fantastic, however, with sweet-tangy sauce and pieces of smoky brisket added in. We’ll try Open Range again, but it’ll be for the grass-fed steaks I’ve read about.
Kristen K.
Évaluation du lieu : 4 Sugar Grove, IL
Pizza here is amazing!!! We usually order for take out. In the summer, nice outdoor patio.
Carmen W.
Évaluation du lieu : 5 Aurora, IL
OMG. Amazing. I had the beef brisket and it was beyond amazing. Best beef brisket I have ever had. Its not chopped up its thick pieces of beef with bbq sauce on the side. My husband had the Italian beef and said it was so good. We didn’t get a chance to try the dessert because we had to rush home, but we will next time.