A Beautiful Smile at Lake Pointe

For online customer service only
I contacted someone online with questions regarding their living social deal and the rep would not answer any of my questions saying
«hello my name is ***** can I have your name, email and phone number »
ahh no you can have my name asked my few question and their response was I’ll be happy to email you an answer to your questions can I get your phone number please?

I am in the process of getting some dental work done here in phases and want to reserve my final review for a few months from now when the work is completed in full. So far so good. Dr. Jue has been easy to talk to and explains things very well. His staff members are very friendly and don’t hesitate to pull him back in if they need help with a question. I have had very minimal pain with procedures. The only thing so far I was disappointed in was my deep clean with the hygienist, a few days afterward, I just didn’t have the clean feeling I am used to. I have had better at my old dentist, but my Fiancé found Dr. Jue for some additional work that my dentist cannot perform so I decided to get everything done here. Again I will come back with a full review in a couple of months when my other major work is complete but for now, I am happy with the progress.

Not Recommended at all!
I got an appointment to this office for a cleaning using a Groupon I had bought a couple of months ago. The office is pretty clean and they have some snacks which is a plus; however, I will be honest, I do not recommend Dr. Jue because of his false recommendations, which could have cost me a lot of money.
Here are the following reasons:
1. He claimed I should have ALL of my metal fillings redone to porcelain fillings, which I checked back with other dentists including my oral surgeon, who all claimed that was truly ludicrous!
I had more than 7 fillings that were metal, and when previous to having the filling I had asked my dentist at the time (from Boston) whether it was better to have porcelain or metal fillings and I was told metal ones are perennial; thus, they last longer!
2. He also claimed I should get 2 wisdom teeth removed, which was complete baloney, I only had to get one removed.
I will say– I was impressed because the office was clean, but its ridiculous how insincere some people can be.
I noticed he is renowned for his lumineers; and that’ll be up to however decides to go into his office, all I know is I do not recommend his as a general dentist!