Jack In the Box

HORRIBLE, HORRIBLE customer services. I ordered a strawberry shake; the young lady that took my order ask if I would like whipped cream and a cherry. I said «no». When I got to the window, a gentleman handed me the shake WITH whipped cream and a cherry!!! I said, «I requested it without the whipped cream and cherry». This guy let out the loudest sigh. I said, «don’t worry about it, I will take it». He ignored me and made it correctly then WALKED OFF without saying anything.
This is not the first time that I have had rude service at this location – I only go there because it is convenient and plus the food there is pretty good. It just sucks that the customer service is HORRIBLE most times :(

Always temporarily closed around midnight. Somebody isn’t doing there job.

I will start by saying I have created a Unilocal account simply to write this one review.
I will also say that there was a piece of sharp, fragmented glass the size of a penny lodged into one of my 99 cent tacos. Unfortunately I found out by biting down onto the glass and having it poke the roof of my mouth.
I’ve posted on FB, Twitter, and Instagram while emailing corporate and am waiting for a response.
#checkyourtacos #zachalmostdied

Shittiest customer service ever. Every time I go there the orders are wrong and tonight was no exception. I was greeted by a less than enthusiastic young woman who barely made eye contact with me or acknowledged me at the window other than handing me my Food. She handed me two overflowing drinks and went back to mumbling through her microphone to the next customer. I asked twice for napkins and she blatantly ignored me other than rolling her eyes. No smile, no cordial greeting. It wasn’t until I wouldn’t move from the line that a second employee came up to the window and I said that I needed some napkins due to the coke that is now all over my car. She was even rude to the other customer behind me telling them «I can’t hear you» through her mic. Spent nearly $ 24 for a less than pleasant interaction and burnt jalapeño poppers.

Breakfast jack will keep me coming back, always liked their breakfast menu, and my order was done in a jiffy. Total best way to start my day. Very convenient location, and awesome customer service!

Every time I go to this location the food is just thrown together, please hire better people that care about handling peoples food…

Inside tables were sticky, booths had crumbs, floor hadn’t been swept and near coke area the floors were sticky as well. Coke machine had gnats flying around and made me wonder about the ice so I decided to skip that. The burger was OK, too much mayo and lettuce was wilted. The fries were fresh. Management needs to step it up because some of the staff here… hmmm. Disappointing.

Most times Jack in the Box is pretty good fast food. Yes, I admit those tacos can be an unhealthy pleasure once in awhile. This location, however, needs to step up its game in some areas.
The food is fine as far as fast food goes. After all, it’s fast food. The food comes out hot and the milkshakes are excellent.
The chicken teriyaki bowl is one of the healthier choices and one of the better menu items for taste. From what I’ve experienced here, the chicken is pretty good quality with very little to no fatty pieces. Sometimes the sauce can be heavy handed or too light handed but usually they get the balance just right. This location, unlike a couple others, doesn’t run out of rice or I’ve not had that problem so far during the times I’ve stopped here.
Another definitely-​not-​on-​the-​healthy-​food-​list but still tasty are the bacon cheese potato wedges. Maybe you can «console and convince» yourself that the bacon is protein, albeit not the best type protein, or perhaps you can pretend there’s calcium in that cheese sauce and this potato was once good for you when it was in its basic form.
You’re not really fooling yourself. You just want a calorie, fat and sodium laden fast food treat. Go ahead and have a milkshake with it. Jack uses real ice cream so along with the fat there actually is some calcium. Indulgence is okay. Once in awhile.
Jack has a sizable menu for fast food and as mentioned you can go somewhat healthy or not healthy with what you order.
The service inside is efficient and wait time isn’t so bad. However, the drive through can be very slow. It depends on what time of day and, of course, how many are in front of you in the line. Even at off hours and few cars the drive through wait time is still long. Make sure you have the time or be patient.
I’ve noticed this location will also either overload you with napkins or skip giving napkins altogether. Straws can also be forgotten.
This Jack has a few kinks that could be worked out but on the whole it’s one of the more consistent ones. Not totally healthy but okay on occasion.

The breakfast sandwich on sourdough was delish. However, it was given to me in a bag with no napkins, and it was pretty buttery on the outside, so it was interesting trying to wipe my hands on the wrapper and the bag enough so that I could open the car door without leaving buttery fingerprints on it.
I also don’t care for being told to have a «blessed day.» I have never liked it when people assume everyone else is their same religion, and that they want to be blessed. And I really don’t like it when the person blessing me doesn’t give me any napkins.

I grab breakfast from time to time at this JITB. The lines are long in the morning and sometimes the staff isn’t the friendliest around. The breakfast jack is only 1.19 though but the orange juice is super expensive for 1.99 for a small box. It’s decent, I like McDonald’s and Burger King better but they aren’t close.

Forget even trying to come here in the mornings. If there are 4 cars in line in front of you, your wait time will be about 20 – 30 minutes. Lunchtime is better. If there are 4 cars in line, your wait time will be about 15 minutes. I’ve never been inside, so I can’t give estimated times there.
The staff aren’t that friendly either. They don’t say hi, they don’t say thank you, and they don’t smile. When you drive up to the window, they just tell you your total, you pay, they hand you change silently, and you move on. This is quite unlike other Jack in the Box locations, but this is the most convenient for me during working hours. This location is open 24 hours, unlike some in the Webster area.
For what it’s worth, I do like Jack in the Box compared to other fast food restaurants. I really like the $.99 regular tacos because they’re cheap and taste good. They’re so bad for you, but who cares? No one should ever voluntarily go to a fast food restaurant and expect it will fulfill weight-​loss dieting needs.
Today I tried the chorizo and cheese fries. I do like the extra kick chorizo gives compared to regular ground beef. Yum!