The Joint ...the chiropractic place

What a GREAT idea — no frills chiropractic. No appt needed. Fee cheaper than my co-​pay and the Doc is amazing! She knows her stuff. I could barely move my head and she worked the kinks out and sent me on my way. The joint gives straightforward chiropractic care without unnecessary waiting around or frilly extras just to pass the time. Perfect for people on the go!

I had a car accident on a Friday afternoon and I didn’t start looking for a chiro until Saturday. After looking on Google for about 30 mins I came across the joint, which was the only one opened on weekends. I called and set up an appointment right away. Once I got there the man at the front desk, Joe, the owner, was very nice and friendly. He explained to me how everything was going to work out and I filled out some paperwork (3 pages if I remember correctly) and had the first adjustment that same day. Ever since two chiros have taken care of me and both of them are great. They’re always in a good mood and very professional. I’m glad I found them and will continue to come here for a long time. Thank you! Yall are awesome.

Love! Love! Love! Staff is always friendly! Dr. Gomez and Dr. Schulz are AMAZING! They do a fantastic job of listening to you and supporting your needs. I have been coming here with my family for over a year. We have experienced better sleep, less back pain, increased flexibility and overall wellbeing! Highly recommend.

Dr Gomez is gentle and laid back. Paperwork didn’t take long and they have great packages if you want to come randomly or monthly specials if you will come weekly.

My father swears by chiropractic. He treated me to a ($ 29) drop in visit. I filled out 3 – 4 pieces of paperwork, nothing too labor intensive, and 3 minutes later I’m called in. We discussed some issues like hip pain, migraines, and he even pointed out the fact that my right leg was shorter than my left! After the consultation he adjusted my back in 2 – 4 places (cracks), my legs (which I didn’t know could crack like that!), my neck in both directions (eek!), and some odd sumo body twisting crack that felt like heaven on my spine.
Overall I was very satisfied with my treatment plan, 2 days/​week for 2 weeks then 1 day/​week for a few weeks and then maybe 1/​month for maintenance. At $ 29 a session not a bad thing!
They also offer deals like buy 5 for $ 116, 10 for $ 1_​_​, and one other. I forgot the last two. OOPS! Anyways, I hope you guys give non drug medicine a try and for those of you with back pain, headaches, stiff joints and muscles, or other ailments what could it hurt at $ 29?

i saw Dr. Gomez today at the Sugar Land «The Joint.» My neck was out (I’ve been seeing chiropractors for most of my adult life). He did a great job with the adjustments — professional and thorough. I will be returning in a week or so.
From reading the other reviews, I think they may have had some problems with their front desk help. I think they have solved those problems — no issues at all with the young lady at the front desk.

Total rip off been here a few times before and it’s always been ok. I just pop in cause work keep me busy and I don’t have time to make an appointment.
Few pointers come durning the week.
DON’T pay before your seen, I have just made this mistake and now I’m waiting over 30mins for a refund and still haven’t been seen. The front desk clerk is rude, short with customers and eating upfront very unprofessional.
As I’m getting everything sorted out they informed me that I should make an appointment next time.
Excuse me?
On your website one of the top five points you make is that «NO appointment necessary.»
So thank you for that I will never visit another location. Keep it local with a chiropractor that has their own practice.

This one star is really for lack of follow up with front desk to ensure customer satisfaction. I took my mom in b/​c she has hurt her back carry something heavy. I ended up sign up too b/​c there is a discounted for the second family member. I had mention to the front dest staff that I would like to pay cash for our visit and don’t want any long term plan b/​c of our extended travel plan. The staff insisted on having our credit on file, and explain to us we have the option of putting the plan on hold when we travel. They seem nice so I trust they will take care of our request when the time come. To make a long story short, when both my mom and I in the office we have repeatedly share with the front desk staff of our travel plan and ask what we should do. They say they will put a note on the account but I was charged. I became disappointed and just wanted to cancel our membership. again I was told by the front desk that she would put a note on the account to do so b/​c she didn’t know how to do it or something. Guess what? I was charged again the follow month. a few phone call later, I was refer to speak to the Dr. and was told that I was suppose to fill out a cancellation request and signed it. I wish that they had told me this earlier. After I spoke to the Dr. I felt like she put it the responsibility on me for not knowing to ask for a cancelation form and sign it. I don’t work there, they staff should have giving it to me and let me know that is what I need to do. I do like this place. It’s not a bad place but it has giving so much hassle that I will never come back. I wish they would care more about what the client satisfaction staying or leaving. And, remember if you want cancel your membership please make sure to ask for the cancellation form and sign it.

This is a great concept and a great place! Great personal care, fast and friendly! They take great care of our family!

I’ve been going to this location around two months now. The staff is very friendly and really takes care of their patients. The staff is very professional and knowledgeable. I went in to get adjusted, had a consultation, an exam and adjustment all in my first visit within less than 30 minutes. Amy who took care of me gave me plenty information about what type of stretches to do at home, things to avoid injury and more pain, etc. The front desk explained all of the options that I had and the difference between the plan and the packages and how it renewed every month until I decided to cancel. I like how there’s no long-​term contract. I think if you are going anywhere else you are paying to much. This $ 49.00 dollars a month which includes four visits.

If you are in good back shape and just want to keep yourself good, this place is fine. If you’re having actual problems, go to a real chiropractor and get fixed. They don’t really do anything resembling an exam, and go into adjustments. They are great about that though. The doctors are great. I used 2 of them, including the one opening the Missouri City location.
My problem is with their payment plans. I used their wellness plan they recommended. It was ok for the 1^st month. The 2^nd month I could only get in 1 of the 4 times, and the 3^rd month they charged me again for my visits, even though I couldn’t come in (my schedule makes mid day activities difficult). I called to cancel the 3^rd month. The lady I spoke with said it was taken care of. A week later, I got charged again. This time I called and was told I would have to come sign a cancelation letter. The one thing I hate most is being lied to.
It’s really too bad about this too, because up to that point I was a fan.

My first real chiropractor experience was in Atlanta, GA. I didn’t realize how great she was until I moved here and tried to find another good one. I went to 3 – 4 in the Houston area and they all wanted me to do this test or that test and then take 5 different x-​rays before the first adjustment, and then I had to lay on this rolley table or wear these electrodes (or both) before EVERY adjustment. Ugh. In Atlanta I would go in, get adjusted and be out in literally 10 minutes. And it was perfectly effective!
I went to The Joint after being referred by a friend and reading on their website about their monthly plan. I think I was there for a total of 20 minutes and half of that I spent filling out paperwork. He poked around on my neck and back for a few minutes and then gave me an adjustment. It was perfect! Can’t wait to go back tomorrow!