Jiffy Lube

People at this Jiffy lube is very friendly, helpful and efficient. I did my oil change and got out of there within 20 min. The place is very clean. It’s a pleasant experience. Thank you!

I came in for an oil change, windshield wipers, and headlights. The guy (Victor) told me that he could save me a trip to O’Reillys auto parts by getting all of these things together packaged and discounted, so that all the work is done at once and I can save some time.
I said fine — as long as I’m not paying $ 50 for $ 12 headlights and I don’t need to go to the auto parts store later. When it was all said and done, it took twice as long as it should have, they didn’t have the windshield wipers, and didn’t discount the headlights the way we talked about… So I paid $ 75 bucks for a basic oil change and some stock headlights. Still have to go pick up wipers from somewhere else.
What a waste of time and money.

I’ve been going to this Jiffy lube for a while now and haven’t had any problems. Oil changes are generally pretty quick and they often give me good advice of maintenance that needs to be done on my car.
The only time I had slow service was when i went to get my battery changed and had to wait a while for it to be delivered, but that was the delivery guys fault, not theirs.

Negative 1 star. It’s a tragedy that businesses like this exist. Jiffy Lube has created a nightmare for me. Negligence has lead to significant damage to my new car. Unresponsiveness and horrible customer service. Aside from the manager being nice and the coffee being free, everything about my experience has been bad. DO NOT GO HERE!!!

My tire pressure light is on and went to Jiffy Lube. Staff are nice and helpful, not a lot of questions and they are pretty fast.
Thanks Jiffy Lube! see you later for my oil change.

Not only is this place unprofessional, they under quote times, and are very untrustworthy.
I took both my cars in there to get services and was told it will take 15 – 20 minutes. Both times it took an hour and a half before I was out of there. They tried to upsell me on things I knew I did not need. All and all an absolute terrible experience. I have always gone to jiffy lube for oil changes, but that was the last straw. To be honest, I am not even sure they changed the oil on my car.
Do not go here, management is completely unorganized and the workers are sloppy.

I just left the Jiffy Lube where I brought my rental vehicle to have an oil change and they treated me just as though this was my own personal Tahoe. I was so impressed with how clean the facility is, how professional the entire team is. The kindness and professionalism was exemplary.
I am in sales and in the customer sales industry so I know what great customer service looks like…
The young gentleman who helped me. His name is Derek. Great personality, very professional, wonderful customer service with a great smile!
As the mother of a young adult man., your mom would be proud Derek!
Keep this one Jiffy lube… he has Management written all over him!
Thanks again for a great experience!

Professional and courteous hard workers with a great sense of customer service. It was a livid hot day and they were working fast and efficiently. They kept me informed and updated about my time and readiness of vehicle. It cost more than I was prepared to spend so I didn’t add the tire rotation which I deeded. They also didn’t have my air filter (VW Passat) in stock so I didn’t have that changed. They vacuumed my car but left a nice oil stain on the interior where you grab to open the hood to the engine. Good thing my car is scheduled to be detailed next week. Great team, hard workers. Will go back with a coupon next time AND always before I have my car cleaned.

What a dread full place. Went in for an oil change, found nobody at the reception, hung around for more than 5 minutes, before stepping out. I peered into the working station, where I spied 2 gentlemen [one with the limp and the other without]. I guess they had a competition or betting going on as to who can ignore me more, both they their very best, but I give my vote to the guy with the limp — his tattoos and rock start beard and all.
I had enough — backed my car out to a continuous stare from these 2 jokers and also a sneer/​snicker– I think they forgot that they need customers to actually make their living out of!
Obviously done with this place.

Do not go to this place. I doubt if they even changed the oil. Did not not complete any of the bonus services (tire pressure, vacuum inside, clean windows, etc) that they promised along with the oil change. Tire rotation costs extra and they did not complete it either. I came back after an hour and my car was left in parking space. They wanted me to wait until they complete other cars, if i wanted all the services done. This place is junk and do not deliver on what’s promised.
I am not coming back and think before you go there. Look at all the bad reviews this place has. Jiffy Lube should review this service center and take necessary action.

I came in with a coupon for $ 22.99 but was told they only had synthetic oil so I would need to pay $ 75. Lol, really? Umm, no thanks. Like how can you be out of a certain oil at 1030am? Felt like they were pleased to just turn me away. Please do better.

Very nice and clean facility. All I got was an oil change and it was done by the time I made my coffee! Carlos and his staff were very knowledgable and friendly! I will definitely be back!

Super helpful, friendly, great service. This is the place to go for oil changes. Pep Boys down the street turned me away without an appointment.

I came in today at 9am for a «jiffy» oil change. I was the first one in but I’m still waiting and it’s about 9:45am. I’m so bored I’m reading all the bad reviews for this place.
So looks like they started working on couple cars that came in after me which explains why it’s taking so long. One of the cars, they starting doing tests and revving up the engine. A lot of the exhaust was flowing into the waiting room. That felt nauseating.
Finally my cars done. As I was paying, the guy went over everything they did. I swear I didn’t understand a word.

Spend less money and get better treatment.
I have been coming to this Jiffy Lube for three years now. I get all my cars serviced here. I was willing to spend a little more here, knowing that both my car and myself would be treated well.
Today was the first time I had been extremely disappointed with the customer service. Jason the manager that normally takes care of me was not here today. Instead Jared an awful replacement took in my car for service. Instead the feeling of being welcomed, which Jiffy Lube has ALWAYS made me feel, I was made to feel quite opposite. I felt more pressured to spend money on services that I did not come for. I was an inconvenience instead of a guest. As I sat in the lobby Jared came threw two different times, I sent a smile and Jared exchange was a scowl.
This will be the last time Jiffy Lube will get my business and the business of my family and friends.

I love this specific Jiffy Lube location!!! I have been coming to this location for almost 2 years now. Everytime they are professional and friendly. Informative and knowedgeable too! They have even worked on my car while I stayed in the car because my baby fell asleep and they were soooo considerate of his nap. Did i mention they will top you off in between oil changes?! Love them!!!

I use jiffy lube for all my oil changes and thought each location would operate in the same manner. This one sucks.
The guy tried to up sell me on literally everything. Air filter, clean my fuel injector, rotate my tires, etc. and was super pushy and rude about the whole process.
Then when my car was done it was sitting there with the door open for 10 minutes while the guy talked to another customer about the customer’s jeep and all the additional services he wanted to sell him.
They also did not reset the oil change indicator on my honda.

I’m not sure why this location has such a low score. This is easily my favorite Jiffy Lube. The guys here always jump to assist, explain exactly what they’re doing, offer speedy service, and smile.
I usually stop in around 10am and receive great service. I always recommend!

I was regular in getting oil change here. Every time I went I had to pay so much more for something or the other they will suggest me to change.
I always used to follow what the recommend as I felt they know better than me. Now when my tires went bad & had to change them all I was told that the tires were not rotated as per recommendation and I lost on the warranty on my Michelin tires.
The tire rotation is part of their signature service and learnt that they never rotated tires on my car.
They charge so much and don’t provided expected service.
On one of the other occasion the oil light on my car came just within 3.5K of oil change. I apparently learnt not enough oil was pumped in the car on the first place.
I will never go back there and will not recommend the place to anyone.

I’ve been to this Jiffy Lube a year ago, and know how they operate.
One year ago, I got an oil change here, along with a few other items. I have a 1998 stick shift Honda Civic with 173,000 miles on it, and know it inside and out, and what service it needs, and what service has been done.
I keep the engine clean covering the distributor, while washing the hoses and engine block of dust and grime, using my garden hose. This lengthens the life of the hoses, by preventing them from getting brittle, and helps keep the car running cool, without overheating. Lately the car has been burning about a quart of oil every 3,000 miles, so I bring it in on Wednesday afternoon at 430pm.
Oil change plus oil filter change goes for $ 39, but with the coupon from being on their e-​mail list, I get it for $ 27.
Nobody waiting in front of me, and I ask if they can rotate the tires, as the front driver tire seems a little low, and I’ve put in some air the other day. They look at the tires, and says it doesn’t need rotating, as the tires are near new, with no excessive wear on the front tires.
They go over the car with a 17 point inspection, drain the old oil, and replace the filter –you don’t want to try doing this yourself, as the car has an engine cover on the bottom, and you can’t see the oil filter without a mirror, mounted in very tight quarters, typical Honda style. They also top off the radiator, as it is a little low
Meanwhile I’m checking out that Julia Dreyfus lady from Seinfeld in their GQ magazine making love sans clothes with a clown, in the waiting room. A man’s place! Ok, the other magazine is some gossip magazine for the ladies.
10 minutes later, and $ 27 poorer, I’m out of there, with a vaccumed interior, and shiny spotless windows as part of the deal. I’ll be back in May, 2015, or when I burn off another quart of oil, for their free top off service. When I get home, I open the hood and check the oil level and the caps on the radiator and oil. Everything is hunky dory.