Payless ShoeSource

Huge store with all the shoes I needed! They were having a great clearance sale that I loved! I do feel bad for the employees because I saw a lot of people trying on shoes and just leaving it on the floor for the workers to put away! I mean come on! Don’t people have any common curtesy nowadays? And some parents letting their kids run around throwing shoes on the floor! I give props to the workers! Keep up the good work!

So if there was a possibility I would give this store zero stars, coz the store is badly maintained and the staff has a pathetic attitude. There were 2 sales women here who were extremely rude and according to me if they can’t talk properly with the customers, then they don’t have any business working here.
Pathetic uneducated-​like behavior !

Daria is so nice and helpful! I was exchanging shoes that weren’t available at this store but she looked up another store for me that she happened to work at. She’s great. Just saying!

4 stars for selection. Went to check out their selection of men’s dress shoes. As others mentioned, the selection was limited somewhat but much better than Ross next door. About 7 different styles of black dress shoes. 20 to 40 $ range which is totally acceptable.
5 stars for the customer service on a Saturday morning. There was only 1 store employee and she managed to greet and talk with 6 different groups of customers when I was there. She steadily rotated between all customers and answered our questions. I definitely felt attended to.

After a trip at the mall to buy some workout attire and new shoes for myself, I noticed Gavin only had 1 pair of shoes on. My best friend (Christina C.) and I were taking turns pushing the stroller — all in all it was my fault because I failed to pay attention.
Stopped by Target and saw that the cheaest pair is $ 19.99 which is a total rip especially after the fact that I just got a pair of Livestrong Nike’s from the Nike Outlet [at the Great Mall] for $ 22.99+ tax. My friend suggested here. I needed to drop her off so I figured I might as well.
I didn’t do any browsing other than darted towards the children’s section. All red tags are additional 30% off; great ass deal! I got my son 2 pairs. He seems to like it and I love a good deal. It’s rather far from where I am but if I’m ever in that area and need to buy my kid shoes then I’ll stop by. He’s young and will grow out of them quickly so why pay for more?
Tons of selections: dress shoes, slip ons, rain boots, sneakers, etc.
Service was decent. I was behind 2 ladies that used coupons upon coupons and paid w/​a check. I can’t fathom why anyone would carry a checkbook around. I needed the shoes otherwise I would have walked out emptyhanded.

Horrible service. Waited in a long line to exchange a pair of shoes. The clerk asked me to get the replacement shoes. After I grabbed the replacement from the aisle, the clerk made me wait in the back of the line again. I told the clerk I had already waited in line and my item to be exchanged was already at the counter. The clerk was rude and and insisted I wait at the end of the line.

Used to like coming here for simple slip on shoes to wear during summer… last time i came there was a very kind man who asked if i needed help… but after this incident i will never go back here… i had purchased two pairs of shoes last week and didnt notice until a few days ago when i was cleaning my purse that the receipt said 30 for 16 dollar shoes… i brought them back today and noticed the same woman that rang me up there which i thought was a good thing cause then maybe she would know what happened… she looked at the receipt and shoes and said these arent the right shoes… i told her maybe she scanned the wrong shoes cause they always seem to have tons of shoes on their counter and she said no i always check givinv me attitude and it got to the point where i felt like she was accusing me of something… said she remembered ringing the shoes but doesnt seem to remember why she overcharged me… she never offered any kind of exchange or store credit for her mistake just let her pride get in the way… i work for a top retailer with amazing customer service and even if we have fishy custkner we NEVER insult them to their face just give store credit so you dont lose money… she was a horribly mean and rude person who insulted me just. So she didnt have to admit she messed up… i stormed out and will never go back… i mean really who the heck would scam a payless… cheap shoez anywY

Came here a few times in the last months. It’s always a good place to stock up on sandals during the spring time. They had an awesome $ 4 sale and you could bogo (buy one, get one half off). It was awesome i walked out with 2 pairs and only paid $ 6! woo hoo for me!
As far as the location goes, i’m a bit let down at their organizing, it’s not that bad but it could be a tinsy bit better. All of the employees are very nice and try their best to help you. I somehow end up here when looking for something colorful and well priced.

I’m a fan of Payless ShoeSource in general, but this location is nothing like others. Purchasing experience really depends on whose shift it is at the moment. Some of the stuff are really sweet, helpful, and nice. Others’ characters range from sticky sweetness to complete ignore. This is not my favorite location for Payless shoes, but it is convenient.

If you’re a woman who likes to save money, Payless might work for you.
If you’re a guy, you might have to lower your standards to make it work here. For me though, my shoes just have to have that «it» factor, and my trip to Payless today didn’t do me justice.
I found myself here again today because the shoes I bought here a year ago have developed a few holes in them. Go figure.
The men’s selection is relatively small, and is mostly all athletic shoes and a few boots. You can expect to pay typically $ 20 — $ 30 for a pair of shoes. What’s on the shelves is all they have, so if you find a style you like and it’s in the wrong size, tough luck.
Most of the shoes didn’t appeal to me, but I finally found one pair that I liked that were my size. I was ready to pony up the $ 45 sticker price, but they had an assembly flaw (the edge of the insole was pinched up and was rubbing against my ankle) that made one of shoes very uncomfortable. And sadly, that was the only pair of its kind on the shelf.
Is a little basic QA too much to ask for in today’s world of mass production and cutting corners? Meh, I guess I just answered my own question.
Maybe a pricier shoe store is inevitable for me.

It seems they never have the size I want. Store is organized and employees are nice.

Not many choices in my size, but oh my my… there were several pairs of women’s stiletto heels in friggin size 13. What nornal sized woman wears a friggin size 13? These shoes were by designer and former Project runway winner Christian Siriano.
Looked like ‘shman’ or cross dresser shoes. Wow, they were massive.

Not many options for men. Most of the stuff here is for women.