Public Storage

I’ve been at this location since March 2003, when it was Stor-​All Storage and everything was by the book, no exceptions, even if the book wasnt right or employees made mistakes. Corporate often didnt even respond to customers.
When Public Storage took over a couple of years ago, they made their presence known and the change known. Their first order of business was to change over the contract from a one page very questionable contract, to several pages encompassing everything, leaving no room for error.
When there is a question, issue or problem, if it cannot be handled at the franchise level, it is immediately escalated to the District Manager, Michael, who is very responsive. He understands that things don’t always happen «by the book» and life and business has many grey areas and mitigating circumstances.
Over the past 12 yrs, the location has actually become somewhat inconvenient and I was having a legal dispute with Stor-​All. I was going to move when Public Storage took over, but even tho it’s a bit out of my way now, I’m going to stay because the new company has proven to be worth the extra drive.
Please remember this place isn’t your personal garbage dump. Whatever trash you have, you need to dispose of at your home. Having had a unit for so long, I have a pet peeve about this. It’s really a simple rule and just plain common courtesy.