Cool Cuts 4 Kids

We love Cool Cuts 4 Kids Sunset Valley. Everyone is very nice and professional. Olga is super friendly and she’s a great stylist. Made an appointment ahead of time, got right in and were seated immediately. Fun video games during haircut. This is our favorite haircut place for kids.

Called ahead for an apt but when I got here I had to wait for everyone that was here before. I specifically told them I had a wedding to get to (Ring Bearer) and they simple blew me off. Terrible customer service, would never dream of coming back.

Update from a previous review. I had not seen Claudia there for quite some time, though she would attend my son when Colleen was not there before. However, after a messed up haircut from another place, in last hopes I brought my son here to have it fixed and give it another shot. Claudia was there and she fixed him right up and did an amazing job. I definitely got her card and the days she works so I know what days to come here. She is great!!!

Consistent below-​average hair cuts (the one-​sized-​fits-​all variety) by individuals who are not very well-​versed in customer service. They don’t usually answer their phone and I have found tend to close well before their closing hours, turning potential customers away. The store is tired and the merchandise and toys are a little bit dingy. The only saving grace is that, after enduring poor service and a less than memorable atmosphere, your restless kiddo can tune in to a DVD (that mostly skips throughout the program) and sit still during their haircut. If you have a decent barber/​stylist and an iPhone (to keep your kids busy), I would recommend going somewhere else that likely charges less than $ 20.

Very consistent! We have taken out 2yo here at least 3 times. Although I would recommend making an appointment versus walk in (the wait can be long). If you are waiting, the toy area keeps our toddler occupied. The stylists have always been very calm and patient. Will definitely keep coming back.

Great experience here! Both boys did great and their cuts were quick and well done.

My 4 year old daughter and 2 year old son love getting their hair cuts here and they always look awesome!

My girls love coming here, the stylists are kid friendly and they enjoy watching a movie while they get a cut/​style. The stylist asks great questions and are patient. They also recommended a natural product that helps with lice resistance which is great with them going to daycare and school. We will be back. Esmerelda is amazing!

My 2 year old is a stubborn little girl. She is very picky and somehow at Cool Cuts, the ladies manage to give her the best hair cuts. She doesn’t protest! The kids can choose a show to watch on TV and they can have a lollipop too. This makes things go smoothly, at least for my little feisty one. I like the waiting area did the kids, there is a train table and Legos. The staff is so friendly and know how to talk to children. Good place!

My son loves this place! I do as well!!! Friendly staff, and great atmosphere for the little ones! It’s also cheap comparing to other places!

I thought to myself, surely they mess up just a trim, I was wrong. My son’s hair looks awful, really awful. I can’t believe I actually paid for someone to do that to my child. Next time I’ll just let his sister cut his hair while he watches cartoons because that what it looks like. I’ve had a bad experience years ago and stopped coming, and I thought I’d give them a second chance. Huge mistake.

We had a great experience getting our toddler’s hair cut today. Our son has been expressing his independence by refusing to have his hair cut. The stylists had every trick ready for him and we had a successful haircut! For less than $ 20 I couldn’t ask for more.

I must say that we are gigantic fans of Cool Cuts. The hair cuts are a little pricey and the place is always crowded, but no one else can successfully cut the hair on my two little boys’ heads. They both have Sensory Integration issues and hate people (doctors, dentists, hair dressers) messing with them. But the stylists at Cool Cuts, specifically Colleen, have a magical way with kids that soothes and calms. Before you know it, their hair is cut! (Of course, the movies, video games and lollipops don’t hurt.) We always schedule an appointment and they always get us in an about the right time. And we always leave happy. There have been a few times when the hair cuts weren’t perfect, but you know what, they looked 100 times better than the shaggy heads we came in with. If you have a hairy, sensitive kids, head to Cool Cuts where they definitely know how to keep their cool.

Poor scheduling processes. We usually try to make an appointment and still have to wait 20 – 30 minutes. After waiting over 30 minutes for a toddler haircut last time (2 months ago) I decided I wouldn’t bother with even making an appointment again. Yesterday, I brought my son in for a haircut without an appointment and was told it would be a 45 minute wait. There was 1 lady working and she appeared to be finishing up a haircut for an older gentleman (which was bizarre). A haircut for my son should take less than 10 minutes and it was at 11am on a Tuesday. So we decided to go over to Supercuts where we received very friendly, welcoming service immediately and for half the price. The Supercuts haircut was great quality and better value for my money and time. I love the idea of taking my kids to Cool Cuts for the «fun» experience, even if it costs more, however, the unwelcoming staff and dingy storefront will prevent us from being customers and recommending Cool Cuts to friends in the future. I hope that this store can make necessary changes to continue to stay open.

Unimpressed with lack of cleanliness.
One of the guys who worked on my son’s first haircut did a very good job, was super patient, let us collect all the hair we wanted for memories, etc… etc…
But the gal who did my other son’s first haircut was terrible — I thought she would snip his ear off. If she really hates her job so much or maybe can’t deal with children, she shouldn’t work here in the first place.

They do a fine job cutting our daughter’s straight hair. I wish they didn’t use the yucky smelling styling products, but whatever.

We’ve gone here several times to get my daughter’s hair trimmed and although it’s never been a fabulous experience, in the world of kids’ haircuts, it was okay. However, yesterday’s visit will be our last.
The whole «we take walk-​ins AND appointments» thing just doesn’t work.
We had an appointment for 5:40. Walked in at 5:35, and there were 2 stylists working on kids. When stylist #1 finished cutting the little boy’s hair he was working on, the mom looked at the sign in sheet and then said she wanted to get her daughter’s hair cut, even though she didn’t have an appointment and saw that there were others there on the list who did. So instead of having her wait until after our SCHEDULED APPOINTMENT was finished, the stylist went and looked at the sign-​in list and clearly, saw our names written down, and was like, «Okay, not a problem.» So here comes this little girl to get her hair cut (w/​o an appointment) while we just sit there, apparently invisible, waiting for 15 more minutes until stylist #2 had finished with her client, checked them out, and cleaned up her station.
Um, no. Not okay. If I go to the trouble to make an appointment, then my appointment time should be honored before walk-​ins or impromptu parental «Hey, let’s get the sibling’s hair cut too» decisions.
Not worth the hassle of frustration.

Took my 14 month old son in for a haircut and they were great. He got to sit in a fire engine instead of a regular barber’s chair. It had a steering wheel and bell that kept him entertained. They also have TVs at every station and a wide selection of DVDs for kids to pick from. Stylist was great and my little boy looked adorable when she was done!

Awesome cut and so thorough. My daughter has crazy hair and Brooke got it under control. Great place for kiddos.

Our 6-​year-​old grandson *hates* getting his hair cut, in fact he will only put up with it once a year — on Easter. We bribed him to try out Cool Cuts 4 Kids. After giving him a choice of video games, stylist Brad spent over an hour wrangling his tangled locks. Brad was kind, patient and matter-​of-​fact. Afterward, very handsome grandson said «When can I go back?» This place is great. Walk in or make an appointment.