Jimmy John’s

Decent subs. Always fast and always consistent. A little pricey for what you get in my opinion.

I order from this location 2 times a week for my lunch. They are always on time, very quick with delivery and with all the construction that is happening on bell right now, I find this level of service to be phenomenal. Thank you so much for reliable delivery.

Let’s start with the positives.
I like this place because they are fast, which is their reputation. I’ve ordered both online, in person, and for delivery.
However, every time I order something, they don’t put enough meat in it and its very lop-​sided inside the sub. I have to redistribute the meat myself every time.
My husband like the italian night club and #5… I like #2.

I love this place so much! They’re always super cool and sweet! And super speedy delivery!

Started a new job in the area. The boss ordered from Jimmie John’s for lunch and I’ve been hooked ever since.
I’ve ordered the #9 Italian at least a dozen times in the last month, perfect every time. Speedy delivery and very reasonable prices.
Decided to try something different and went with the #10 roast beef and was not disappointed, lots of meat, good cheese.
The bread is not soft and pillowy like most sub places, but hard crusted, french style bread. It is very flavorful with that little hint of yeast aroma you find in fresh baked bread.

I order from this location all the time! They’re always super speedy and my food is ALWAYS good! For years I’ve been saying I wish subway would deliver, but I’m glad I found Jimmy John’s because I feel like their food is better quality — PLUS they deliver! It’s a win win for me.
Also, the delivery drivers are always super friendly! I love it! :)

I never heard of JJs until I moved to Surprise from Texas. I was unpacking so I ordered a sub and had it delivered. The sub was good and liked the price for a quick lunch I didnt have to go out and get myself. So the a day or two later I order another one for lunch and it was still good. Now you might be saying «Well if you had 2 and they were good why the 1 star?» Well thats a great question. Around dinner time on the same day I decide I want another one because why not be lazy. I get it, eat it, enjoy it. 3am comes by and I vomit all over my bed without warning. I then go on to vomit every 15 minutes for the next three days (I wish I was kidding) I only had those two sandwhiches that day so I have to assume it was one of them that did me in. So yes I did like JJs, but when you dont go back because you feel sick to your stomach even when you see one of there delivery cars, thats not a good thing. Eat at your own risk I suppose.

I have got subs there many times. The staff is very courteous and efficient. They keep the place very clean. My order is prepared very quickly. The bread and all the ingredients are always fresh. This is my favorite sub shop.

I waited years to try JJ’s on the advice of my brother. I should have listened! They finally built one in Surprise 2.6 miles from my house but I am out of their delivery area. I order the «Gargantuan» sandwich which apparently they have a completely different definition of gargantuan than I do because the sandwich was smaller than any other sub shops regular sandwich. Next they only have 2 kinds of bread, I opted for the 7 grain which tasted old and took lots of water to choke down. Not going back, too many better places to get sandwiches from and they are happy to deliver to my house.

Workers are unhelpful poor excuses of corporate employees. Jersey Mikes has more accommodating employees, better tasting subs, and much more consistency. They claim to deliver but depending on how lazy the employees are they may or may not choose to. Just go out of business already.

The food is good but I’m only giving them 3 stars because their delivery radius is really stupidly set up. I live at greenway and Bullard but they don’t deliver here. I’m literally less than a mile away. Once they change that I’ll give them 5 stars.

This place is not helpful at all! I was ordering a sub with just ham, mayo, and pickle on it (for a 6 year old), and I was told that wasn’t possible. I then asked one more time just a ham sub with mayo and pickle. I was then told I can have a plain ham sandwich with mayo packets on the side. I had asked for pickles on it, ONCE again I was told that they can’t so that… But they can give me a whole pickle. BUT they can’t cut it up. I would really love someone to example to me why they couldn’t do that?! And on top of that all I got was attitude from the cashier. Great customer service, NOT! Place is a joke, hire new people. I’ll be going to Jersey Mike’s for now on. At least they are willing to do the little things!

I would give them more stars awesome food and it is fast but they won’t deliver to my area and we only have one in our city. We need more of them in my city on well.

They’re a sandwich shop with a sense of humor. Check the sign on the bathroom floor for an example. The bread is thinner than other sub places which I really like since I’m not a big bread fan. They also have an «unwich» that has no bread at all. Free refills and a fast assembly line for the food makes them a nice spot for a quick lunch.
The only thing about the place I’m not fond of is how loud the music is. It’s pretty deafening. The line cooks one day were having to shout to be heard and two of them standing right next to each other said «huh?» and «I can’t hear you» to one another so many times it was like being in a who’s on first routine.

Vito sub. Excellent price very quick and tasty, if your in a hurry for lunch this would be a quick stop.

WOW!!! Amazing customer service here. My wife made a large order and when I came to pick it up, everything was ready and they even loaded it into our car. Great Job Guys!!! We will be back

In my travels through Arizona, I have passed by several Jimmy John’s locations and was curious about the food. So today I gave it a try. The negative reviews concerned me about this location.
When I ordered my sandwich (Vito) I asked for the vinaigrette on the side. «We can’t do that.» And yes, he was serious. Why can Subway, Quizno’s, Jersey Mike’s, and Togo’s do it but you can’t? Ok, you lose one star there.
The sandwich, however, was good and given the size, a good value. Lots of meat and vegetables. Chips are fairly plain in flavor however and packaged under the Jimmy John’s name. Would have preferred a national brand.
So, overall 3 stars and willing to try it again.

Okay. Jimmy Johns earned another star from me, because the second time my boyfriend and I came here, the bread was softer and fresher…
This time I got the #9, Italian… I got it with all the condiments this time, with extra onions and the hot peppers. And it came out pretty good.
I also got their original potato chips and they were pretty good too.
I couldn’t give it 5 stars, because this time, there was actually a wait. And it wasn’t even busy. We waited more than 5 minutes which was unusual according to my boyfriend.

Ok, 5 stars on the sandwiches but 2 stars at best on the friendliness of the staff so average of 3 stars.
Sandwiches are fresh, tasty, and absolutely yum. The service is FAST but I found the staff a bit unfriendly. This was my first visit and they weren’t very helpful in explaining the menu at all. Also, they saw I was balancing a baby on my hip and knew I was dining in but had hidden the high chairs all the way in the very back of the restaurant so I didn’t see them at first. I was actually trying to eat with the baby standing next to me in the booth. The cashier watched me with him and there was an employee who was cleaning tables who saw me and neither one mentioned the high chairs or offered to help me with my tray or anything. That’s a downer for me. I did find the high chairs, but again, it was only after I just happened to catch sight of them all the way in the far corner of the restaurant.
I’ll go back but it’ll probably just be for take out.

I’ve heard all the hype about JJ’s for a few months now. In need of lunch I figured this would be a good time to give them a shot! Why not I thought, a good number of people I know tried them and thought they were good. This should be a pretty safe bet.
Strike 1 — Complete confusion with my order of two subs on-​line! They promote the fact you can order on-​line, but whats the point if it takes three employees who ask what your name is 5 times!
Strike 2 — The fresh baked French bread was rock hard, and had no flavor what so ever. You should promote fresh baked bread, if it comes off as being a few days old.
Strike 3 — The sub was named Smoked Ham Club. If you use the word «smoked» to describe the ham that is used, it should have a smoked flavor! In actuality, you will get the saltiest lowest quality tasting ham that can be sold.
My only hope for this franchise is that other locations have a much higher standard. If this is how every location is quality wise, JJ’s will not last very long in the Valley.