Kneaders Bakery & Cafe

I’ve only been here once and it was in search of a good bakery place. I got the Hot Raspberry Bread Pudding ($ 3.99 and the napoleon ($ 3.99). I love bread pudding, in general. So, it was tasty enough for me, although I had better before. The napoleon was just okay… I let me friend have a bite and he also thought it was just okay… IF we ever go back here, we probably wouldn’t get that again.

Giving this place 1 star is a compliment. The wife and I went for the first time yesterday. As soon as we walked in I noticed the floors and tables had left over food. I noticed employees on their cell phones. The service was horrible. The food well I’ll be nice and say either of us had more than 3 bites and we left. Never again!

I stared coming to kneaders when they opened. I loved the atmosphere and the food. Saddly my last three visits I have been very disappointed. My visits were between 4 and 6 pm. They were out of bread bowls, soups, coffee, etc I am reluctant to try again. PS: customer service should be improve. I would hate to see this lovely store close do to missmanagement.

They do good with breakfast at least. Don’t go there for dinner and order a sandwich on a croissant because the ignorant staff doesn’t know what that is. That’s what I ordered and I got regular bread instead. I thought this place was a bakery? It seemed like the employees would rather sit around on their phones than work anyway.

Be prepared to wait, excessively long. I just needed a loaf sliced. Not busy, just not very fast. This has happened two times in the last three months. Maybe if I take up space in their drive thru, I won’t be easily forgotten.

Worst kneaders we’ve ever been to. Tonight will probably be the last night we ever go to this location and make a longer drive to another one just to avoid them. They consistently skimp on the meat. If I’m paying more than $ 8 for a sandwich, I would hope it would be more than just the bread. The waits are always longer than what we are used to and the customer service is NEXT TO ZERO. Also, EVERY time we have gone, they are always out of something. We were very excited when we heard they were opening one up in this area since we are originally from Utah and that’s were this franchise started but every interaction with this location has been negative. I recommend going to the other locations to get the REAL kneaders experience.

I love the soups! Good service as well!

This place is a hit or miss. I love their chunky French toast but sometimes it’s dry & not very tasty. Sometimes service is good & they’re friendly but it’s a hit or miss unfortunately. I was here with my grandma today & the girl working the cash register was rude to my grandma & I was kind of disgusted by her attitude because my grandma was slow while ordering but I mean come on… This place is in Surprise you WILL have senior citizens come here… The employees need to learn to be patient and polite.

I used to go to this place it was a love hate relationship. We used to get their sandwiches but they kept globbing mayo all over it, as other posters had stated (picture below).I decided I was going to start saving pics since it was so frequent. I liked the authentic quality I could get for lunch at a drive through instead of regular fast food, like an awesome salad or something more healthy. These are some other problems I have 1. they always forget forks 2. The food is assembled sloppy to an unedible point sometimes 3. I highly question their sanitation practices. I have so far received a bug in my salad? Do you wash your produce please?!! Why return. you’ll just give me another bug salad. Another time I returned my sandwhich that had a blonde eyelash in it. Yes, I have good eyesight. Also when I returned a sandwhich one time because it had only one piece of meat rolled up in a ball they took it even though I bit off it, put more ingredients in it and gave it back to me. How do you bring a bitten sandwhich back into the kitchen and play with it. With that unsanitary logic I have seen I doubt the chef changed his gloves before making the next guys sandwhich… ewwwwe!Not worth the wait in line or price.

I won’t be back. I have been here 4 times now and each time is just blah and so so.
None of the food is great or tasty. it’s just blah and boring. If you want plain and boring then this is your place.

MAYO ON EVERYTHING.
Literally mayonnaise on every single ingredient of my vegetable sandwich.
Barely edible.
Not healthy.

Ok… we decided to try this place, instead of going to Paradise Bakery. Well, the food was good, but the service was horrible. We ordered and the cashier was new and there was no one available to assist her. Then we sat down and waited… and waited… and waited. Finally I got up to see if the staff left and found out they were still there… helping others… anyway I could go on but you get the point… we won’t be back!!! That’s what we get for trying to escape Paradise!

Heard good things from a colleague so wanted to try it out. I stopped in for breakfast with a buddy. The employees were friendly, place was clean and the food was great. The place had a steady flow to it and was near packed for most of the time we were there but it still remained clean and overall just a good atmosphere.
I’ll be going back to try their desserts as they had a good selection and they were calling my name… lol.

Pretty neat place, had some time. Had french toast for breakfast. It was great! Very thick, so it’s going be very filling. It has a little gift store inside, reminds me of Crocker Barrel. Need to come back and try other things.

I love this place. The salads are always incredible — Chicken A La Mondo is the best but they’re all good. (Unlike what another reviewer said, they are always made fresh… dunno where he got that.) The bread, no matter what kind you get, is phenomenal. The salted caramel cheesecake was to die for.
The coffee is kinda pricey, but it’s worth it for the rest of the food. And I personally love the little stuff they sell. It’s like a more stylish version of going to Cracker Barrel. One of my favorite spots!

Such a cute little place. I had a chicken raspberry spinach salad and it was great! There was a good amount of chicken, the raspberry vinaigrette was delicious, and overall I think it was a good amount for the price. And the bread was super yummy! I was impressed.

Thus was my first time going to thus new bakery in Surprise, AZ. It looks nice when you walk in but then it happens… Something’s really reunited the moment. I spent $ 10 for a piece of cheese cake and a tart for a special valentines dinner. When I get home and looked the cheese cake it looked like a pit bull attached it. I was SOOOO disappointed. I waited 17 minutes for them to package up something that’s not edible looking, see my picture attached. I had to throw it away, I could never of used it for such a special day. I went to Fry’s grocery store, spent $ 9 for a whole cheese cake.

First time here very home like atmosphere, the food was good we actually came for breakfast. Prices are good & food quality is excellent. Place is very clean. No WiFi but who cares enjoy a meal and talk about your day… will definitely be coming here again.

Wayne was awesome at getting customers in and out. I came here yesterday with my daughter and her friend. Wayne was awesome. I came here this morning with my son, Wayne was awesome again. Then I can back after dropping my son off at work, with my beautiful love of my life and ate the French dip. Yummy. The amount of meat with grilled onions was an abundant amount. Very tasty. It was real busy too! I will return. I read a comment on here about a customer complaining about him being Mexican and the service he received. Well, I am Mexican and I was not discriminated against. All negative comments are from people who are not happy with who they are. Live on the dark side and receive what is dark. Kneaders in Surprise is a positive in my life!

No WiFi. Not impressed with the salad that I had (Citrus Turkey). All salads are pre-​prepared so they’re not fresh at all.
Lots of staff on break (3) and they take up 2 of the booths that customers would love to use. LOTS of trash on the floor (a pet peeve of mine).
I expected more, I suppose I set my hopes for a good bakery too high.