Wendy’s

I visited the restaurant today expressly to eat a hot lunch, and was not disappointed there; but, I also chose that location as I anticipated the wifi issue I had discussed with upper management about on a previous visit some thirty days before would have improved. It wasn’t. NO INTERNET! I felt like, «why did I spend the money to eat here» when I could have gone across the street to the Schlotzsky’s and have eaten there AND enjoy a fast, free wifi as well? VERY DISAPPOINTED! I will NOT be returning to this location. And to think I gave them five stars the first time I entered a Unilocal review!

Sucky service! I can’t believe people of this low caliber think they should be paid $ 15 an hour. Counter person has no business waiting on the public.

This Wendy’s was terrible. I went through the drive thru and ordered a kids Frosty and large fry, which they told me would be $ 2.87…they charged me $ 8.87 on my debit card! Terrible service, and the server at the window seemed pissed, and to top it all off, I got overcharged when they told me my order would be $ 2.87. I will be going back in to get my money back. This was ridiculous.
*UPDATE*
I called the Wendy’s (number on Google is wrong so it took a while to find try right one), and spoke to a manager, he told me to come in and they would fix everything. I came in, and they refunded my money and were super nice about everything. Maybe it was just a grouchy person that took my order last time? Because when I went back everyone was very pleasant.

I went 2this wendys last night. And got a jr cheese burger. When i got home it was so hard. And i could hardly bite into it. It was so gross and old. Just a waste of money cause i threw it away. Eww i dont wana go back.

Came at rush hour w/​massive traffic and they were dead. That should have told me something. They got a simple order wrong. Employees were slow and appeared undertrained.

Horrible. At 2:00 the inside counter was slow and behind. Got even simple orders wrong. Tables were dirty

Went thru this location’s drive thru today; got back to work and found my spicy chicken sandwhich undercooked; so rubbery that I couldn’t bite /​chew it. Even worse was that I tried several times to call the location, but never could get anyone to answer the phone. Good luck with your order from this location!

I go to this Wendy’s often. Not because its that great, mostly because its the best place to get my spicy chicken sandwich fix. There was a lady that worked there that was always very nice and made sure everyone’s order was done right and fast. She retired and it hasn’t been the same since. The staff now seems to hate their job and the people buying their food. The food is usually prepared right but I’d just like to feel like I wasn’t a hassle.
Wendy’s in general irritates me with their constantly changing menu.

I feel like I’m going to some kind of special Unilocal Hell for reviewing a freaking Wendy’s. Unfortunately, it had to be done.
Dear Grumpy Counter Worker,
I’m sorry that you hate your job, and that my existence apparently chaps your behind. However, I rarely eat fast food, and I have better things to do than memorize your menu. When there’s no one in line behind me and I say I’m still deciding what to order, I believe it’s considered rude for you to roll your eyes at me.
Also, when my husband and I have both ordered fries and there aren’t enough already made to fulfill my order, perhaps it’s not the wisest choice to make my Frosty immediately and allow it to sit on the counter for several minutes while the new fries cook. Unsurprisingly, by the time our order was ready, my Frosty had started to melt. These things do happen when it’s 90+ degrees outside. I asked you politely to make me a new one, and you rolled your eyes at me (again) and all but threw the new Frosty at me.
Methinks you are not cut out to continue working in the service industry. If only my receipt hadn’t had an obviously false cashier name on it, I would have happily reported you using the toll-​free number emblazoned on the side of my bag. You weren’t wearing your name tag, either. I’m telling.
No Love,
Sarah E.
P. S. My Junior Bacon Cheeseburger was so hard, it felt like it had been sitting inside a camel’s butt (or maybe under a heat lamp) for the better part of a day. Isn’t it also your job to monitor the freshness of the sandwiches and request more when they get old? Just wondering.