Applebee’s

So I used to call them Crapplebee’s. On Father’s Day my love wanted to go there. I reluctantly agreed cuz the only menu item I really cared for is the pretzel sticks appetizer. I ordered a steak, VERY well done. 9 out of 10 times its wrong wherever I go. To my pleasant surprise the steak was absolutely phenomenal! Cooked to my perfection & not the least bit dry. A very close 2^nd best to the very pricey Morton’s. Kudos!

Awesome new menu, well prepared and always a super friendly staff. We come here often to the 72^nd street Tacoma location. They have always been really good to us. If we have a problem with something, which does occasionally happen, they have always made good on it for us. We highly recommend this location.

My bf and I have been going to this location since we moved here over 8 years ago. And through the years it has been a great place to go to.
However, in recent months they have hired basicly all new staff and let me tell you, I will probly never end up going to this location again. Which is sad because they have great food compared to other applebees locations BUT their new staff are just rude as hell.
We came for lunch over the weekend and there were about 6 booths open so we requested a booth and the blonde curly haired hosstes was just rude and snotty that we requested one. Then she continued to tell us that she couldn’t seat is at any of them because they were in an area where the waiters has to many parties. Hello! The place was empty.
So we left and went to the location in Lakewood. Great service there but their food was not as good and i had to send mine back due to over seasoning.
This makes me very sad.
COME ON APPLEBEES!

Rude hostess thought we should wait to be seated when there were 8 open clean booths. The restaurant was empty other than two parties. We go to this restaurant at least once a month. Might have to find another location.

We showed up today with a party of ten and no reservation and we’re quickly escorted to a great table. The waitress Marrie was one of the best. She quickly and efficiently organized our orders and waited on us as if we were her one and only table (while juggling a whole section of the restaurant). The food was spot on delicious! I had the BBQ riblets and they were wonderful; extremely tender. The fish and chips were really delicious too. My husband and I are reheating the leftovers now for dinner. Pretty cool!

I will try to be fair in my review. First I will say my review is much less about the food, we all know what to expect from the food.
My complaint is mostly about corporate America trying to do everything they can to eliminate the human experience! We now are trying to be forced to tell our neighbors sorry you lost your job, but it was so important to me to save 50cents on my meal that I will talk to a cash register dropped off at my table.
The plus side is, if I want to ignore my children, all I have to do is pay $ 1.99 for some mindless game that hopefully keeps them from doing anything but talking to me!
So, in short, if you are looking for sub par food, service from young overweight girls, spending your time ignoring your children or whoever else you might be with, and knowing that you are sending jobs to the lowest bidder of the flashy touch screen at your table, you have found heaven!

The hostess and our server David both engaged with us beyond the expected level. Flexible, clear communication and friendly, helpful manners!

Awesome food, great job on everything, went around 10pm the cooks where awesome tonight, great food a little bit pricey but awesome

Went there For the first time Service good but we waited over 30 min to get are food and they were not that busy we asked waiter to leave picture of water at table and the manger who was rude said we can’t do that. Bathrooms were clean I give 1 star because of a witch of a manger .
Truly not Disney world service …

Great meal as always thanks Applebee’s. Had the app trio and a couple of drinks. Great service.

Awful. The food was almost as cold as our server. Refills took twenty minutes and sauces never came. If you must visit, please do not order the mac&cheese. My boyfriend’s mac&cheese was unsettlingly sweet and unnecessary spicy.
Will not be returning. This location definitely confirmed all my bad experiences with Applebee’s.

We came in christmas eve at 7pm with a hour to kill eating dinner. seemed easy enough.
not so fast… they had many empty tables but said we needed to wait 5 – 10 minutes for a table. Hostess was giggling with another gal and did not seem to show any sense of urgency. once seated we had to raise our hand and ask for drink refills and the check.
1 hour and 20 minutes later we finally got out of there…

Service is amazing… the host was sooooooooo sweet as well as our server… I gotta say tho the portions are small for the price you pay. only thing I was disappointed in… over all great experience

The main hostess was great. Smiled a lot, very friendly, (genuinely), and engaging. «The two» young ladies, who were also greeters in waiting, left me wanting service and respect. As daughter three, her hubby and I entered the restaurant we were met with the latter two young ladies first. Since they did not initially greet me as we came through the door, I excused my interruption, and asked if we should seat ourselves. They both made eye contact with me, but continued their conversation and laughter. I stepped closer in, made eye contact again and asked louder, ‘Should we seat ourselves?’ I was loud enough, (but not rude), for the main hostess to turn from the customers she was helping and greet me politely and told me she would seat us. She came over within seconds and apologized for «the two», who had left the area. Still, this young lady made up for the disregard of «the two» and settled my ruffled feathers.
Our waitress, was equally engaging and professional. My family members ordered beverages, (and were carded — the waitress said she would have carded me too, but I didn’t order a drink) and we had appetizers that came very quickly. My son-​in-​laws ordered a beer on tap, but noticed a slight smell in the glass that wasn’t beer. He didn’t mind, as it was a hint of a smell that wasn’t beer. The appetizers were somewhat tasty, (nachos and cheese sticks). I forgot that there might be meat on it, (it was brisket), so, I only ate the portions with cheese. The chips under the brisket were a bit greasy. I’m not sure what from, or how they came to be, since there wasn’t a ton of meat and can only imagine that the brisket was drizzled from a greasy pan. These chips remained on the platter.
Our meals were filling. I ordered the grilled lemon chicken, served over rice and cranberries with a cucumber «relish» on top. The portion was just right and an interesting mixture of flavors. My family enjoyed what they could of their orders, but had leftovers.
I also ordered dessert, (I am on vacation!) A mini bundt cake with chocolate sauce infused into the center with vanilla ice cream on the side — all drizzle with hot fudge syrup. Very tasty and a must share — or not if you’re greedy.

I don’t like chains but the happy hour is decent and I can get a beer and a quick snack.

Food is average, not too bad. It seems they have changed a bit, including changes to the menu. It almost seems like prices have gone up a little while portions have gone down a little. Service here seems to be worse than the other Applebee’s.

Came in for dinner and made contact with hostess who started to look for a table for us 4. I take the kids to the bathroom to wash and come back. After 15 min we notice people arriving after us are getting seated. We ask the hostess what’s the deal and she said ohhh you’re waiting? (We were standing right in front of her the whole time)
We get to the table and order beers and juice and waitress didn’t know what beers they had and told us to walk to bar and see. (Are you kidding me)
I order another beer and waitress says they don’t have that kind… I look at bar and bartender is pouring that beer. I tell the server to go ring it it and I’m sure the bartender will figure it out.
We cash out and the server brings us back ticket books with no pens… She comes by and says she is out of pens. I lost it and said well I guess we just wait till you figure it out… She literally said yeah. I lost my mind and table next to us gave us a pen.
Ridiculous… I know it’s applebees so I don’t expect the world, but little things like this are simple

Christina the manager is extremely unprofessional and rude. How could you as a manager talk down to a group of educated professionals in the manner which is derogatory.
She literally picked up our food and walked away with it while arguing with us when we are simply asking for additional cheese sauce. Excuse me? We simply asked for cheese sauce. Why are you attempting to argue what we simply need. An additional side too?
I have come to this Applebees since 2006 when I was completing my undergrad, and I can honestly say I will never return unless I get an email from their District Manager apologizing for their inhumane manager Christina, racist behavior. What a shame!
I have never in my life played a race card, but she is disgusting. This location should be boycotted. By all means!
Despicable. Absolutely DISGUSTING
*Even our server Annabel recognized how rude and ridiculous her behavior was*
Stay AWAY UnilocalERS!!!

This Applebees is horrible. And even that is too nice of a review.
First, the host wasn’t available to greet us. Then, when he did, he wasn’t happy about it. We were seated in the bar only to find out my friend forgot her ID and had to be reseated in a booth which obviously annoyed him. Our waitress brought us our drinks but then did not come back to take our order for 20 minutes. (Applebees now offers a presto machine like BWW that has a «call server» button that was on at our table… which, from what I can tell, is just a red flashing light. Several servers walked by us and didn’t notice the light. Waste of money.)
Finally, our server comes to our table, turns off the light and rudely says she’ll be just another minute. She finally took our order but was not customer friendly at all. After being served our food, not receiving refills on our drinks, I asked for the check. My credit card was ready and I asked her to just take it because we didn’t want to have to wait any longer than we already have. She walked away without my check. The presto machine allows you to pay on there, so I did and walked past her as we left. I saw her turn immediately to the table… oh, now you want to show us some attention?
The only person who didn’t seem stuck up or rude was the manager. Normally, I would complain to the manager about the horrible service, but being that I just came from church, i decided to pay and pray for them instead. Lol. ;)
And, I get that it’s football season again and everyone is all about the Seahawks and being the 12^th man… but with all jokes set aside, there should really be a limitation to how much pride is worn on your face. Our server had so much eye shadow on that I was afraid her makeup was going to fall into my food or drink every time she blinked an eye.

Great service and a fun atmosphere. I’ve been several times over the past month and I always request the same server because he takes great care of us and is super outgoing. There is such a nice variety on the menu and lots of great deals like the 2 for $ 20 and Take Two combos. I was impressed with how quickly the food came out on all of my recent visits. They also have a new touch screen device at each table, his name is Ted. He allows you to place an order, play games, call your server to the table, and even pay your bill. We utilized it today and it worked perfectly. I also recommend signing up for the loyalty program with email or text and you’ll get special coupons and deals, get a free appetizer just for signing up.
The food is delicious. Their steaks are nice and reasonably priced, and there are lots of great chicken and seafood entrees as well. There are quite a few happy hour specials also. The only thing I would like to see implemented is a military discount. Other than that, they’ve got it all covered!