The woman that works there was incredibly rude! She hung up on me when I called to ask about part of my order that didn’t get delivered, after she yelled at me about how busy she was. She never sent the food, btw. Hung up on me each time I tried to call about it, also. I had to go to the restaurant for a refund. I wouldn’t have even tried this place if I came to Unilocal first. Reading these reviews, it appears that this woman has a problem with her phone etiquette yelling at people for no discernable reason.
Gilda W.
Évaluation du lieu : 4 University Place, WA
I don’t know… this is a sort of Chinese fast food place… I enjoy the«diet menu» of steamed vegetables & chicken. The owner has always been pleasant during ordering for pick-up. I had one meal delivered last year & it was just right. So, if you want quick service and free drinks, go in person for pick-up. It isn’t inviting for sitting and eating a meal, yet it has all the standard favorites and a variety on their menu.
Emily H.
Évaluation du lieu : 1 Olympia, WA
Why do you not answer your phone??? I’ve been try to call for almost an hour and I keep getting your voicemail! Don’t advertise delivery if you aren’t going to answer.
Benjamin O.
Évaluation du lieu : 4 Puyallup, WA
Really good chinese food for the broke college students. We spend around $ 35-$ 40 each time we order and they deliver fast! After gorging ourselves with food there is usually enough for at least four more full meals. The pork Lo me in is great along with the general Tso’s and sweet and sour chicken. They always give us extras that we did not order as well, usually drinks.
Sergio M.
Évaluation du lieu : 1 Youngwood, PA
By far the worst Chinese«food» I’ve ever had. The sweet and sour chicken is mush, the hot and sour soup is like a viscous flavorless goop and the Mongolian beef tastes like rubber. Do not waste your money.
Bonnie F.
Évaluation du lieu : 1 Tacoma, WA
Uhh… so I just called this place to make an order for delivery –seeing that they are literally ALWAYS littering my apartment complex with their menus, and I’ve read the terrible reviews, but I thought I’d give them a try anyway… So I call them and tell them my address, and before I can even make my order, the lady tells me to call back and order after 5PM because she’s only got one driver and her delivery guy is an hour behind. It’s almost 2 now, and she’s telling me to wait three hours before calling back, and then she hangs up. Byeeee
Kellie L.
Évaluation du lieu : 1 Tacoma, WA
I just ordered from here for the first time. Seriously disappointing. No flavor and everything is covered in a red sauce. The people were nice but it took a long time and the food was not worth the waite.
Samantha A.
Évaluation du lieu : 3 Lacey, WA
Decent chinese food. Avoid all beef dishes and I always get the sauce on the side. They always include extras and a TON of rice.
Beth W.
Évaluation du lieu : 1 Waxhaw, NC
I wish there was a 0 star option because this place is disgusting. The lady there was so nasty and mean. I took my 2 year old and 4 year old niece to the restaurant next door. While waiting for food, my niece had to go to the bathroom and couldn’t wait. The only bathroom was occupied. So I took the kids next door to this restaurant because my niece was about to explode. The restaurant was empty when we rushed in with the bathroom wide open. We rushed in and the bathroom was filthy. Even the kids talked how dirty it was. My 2 year old niece was holding her nose because of the smell. After we were done we got out and the lady(owner?) asked you no buy? I said no, the kids needed to use the restroom. She started yelling at us really loud, scared us to death. «You no buy why u use my restroom!!» She screamed that over and over again. I took the kids near the door and told her it was an emergency and the kids really needed to go. She was still screaming at us and the kids were really shaken up. We rushed back to the restroom next door and told the people there what a rude and nasty person she was and they agreed that she’s very mean. Our appetite was ruined. What a b*tch! How can anyone be so mean to two little kids like that? Don’t come to this place!
ZahRaa E.
Évaluation du lieu : 1 Kelso, WA
Omg! BEWARE! Had I looked up my fellow Unilocal ers reviews… I wouldn’t have wasted my time or money. Checked into a local hotel we «get away» to, seen they delivered… Beef fried rice, Hunan beef, shrimp Lo mein, with a side of crab Rangoon . The two beef dished had NO flavor. NONE. I think I would have preferred flavor(at least salt) to color. So I guess it was ok the delivery guy tipped the bags sideways and ALL the sauce spilled all over everything else and in the bag. The shrimp lo mein had some flavor, but the long black hair in it… Killed it for me. When I called to express my concerns about the hair… She yelled NOREFUND into the phone and hung up. When called back, they simply let voice mail get it. Gross Gross So Gross…
Megan P.
Évaluation du lieu : 1 Scottsdale, AZ
Horrible food and atrocious customer service!!! I do not recommend. If you ask what’s in the food, you’ll be met with defensive hostility, no answers and rudeness. Wondering why they’re in business?! Especially when you call to ask what’s in a dish and they say the don’t know and don’t care and they’re to busy to help you and then HANGUP on you. I’m just appalled they can get away with that. Food is poor poor quality and bland. Staff has inexcusable behavior. Steer clear!
David M.
Évaluation du lieu : 1 Tacoma, WA
After being quoted an hour for delivery and waiting nearly two hours for delivery when our food arrived the chicken fried rice was bright construction orange we called them up to ask why it was orange because my wife has dietary restrictions and allergies and when we asked what was in the rice that made it orange for allergy reasons they said it’s a new secret sauce from New York and wouldn’t tell us what’s in it. And said we are stupid to order something we cant eat she said the managers were away and she was very busy and then hung up on us. Whoever was on the phone that night needs to be fired. Ive never ever heard someone be so utterly disrespectful on shift at a place of business. We couldnt risk going to the hospital for eating fried rice especially with a 5 month old baby at the house. So our dinner was ruined. Never again
Racheal P.
Évaluation du lieu : 1 Port Orchard, WA
I ordered a broccoli and chicken combo with shrimp fried rice(upcharge $ 2 for shrimp instead of pork) with beef skewers(appetizer), amounted to about $ 16 and I received 2 free soda’s. The soda and beef skewers were the best part, although the skewers were pretty oily. Yes, my fried rice was orange and my shrimp was definately frozen and mushy, however my broccoli was okay. I did not get delivery because I like to see the source and condition of the restaurant my food is coming from, if I wasn’t starving and the restaurant I was originally going to wasn’t closed, I would have walked out. There were TUBS of EXTREMELY dirty children’s toys, racks upon racks of soda in the seating area on pallets, everything looked like it hadn’t been wiped down or mopped in a long time. No view to the kitchen area(semi accustomed) but I’m assuming it’s no different in back. I heard a small child in the back as well… I doubt it’s safe for him or her to be back there… Definitely not impressed at all.
Mimi S.
Évaluation du lieu : 2 Tacoma, WA
I just don’t know how many stars to give this place. The egg foo young(shrimp I think) was really pretty decent but the gravy was a *little* salty. Not bad, just a little more than I would have liked. The chicken teriyaki was *ok* but the ribs were really, really, really bad. I ended up throwing it away. Not really sure why the fried rice is orange though… They keep putting flyers(menus) on the door and they deliver so we ordered. On the upside it was fast and the delivery guy was nice. The food however, I just am not even likely to ever go back/order again. Mostly I tried it because they deliver and was thinking ‘how bad can it be?” The boneless ribs are supposed to be soft. They are not supposed to be like beef jerky that’s been sitting out in the sun for a week. They were soooo inedible. I’m going to go with two stars because of the speed of service and the delivery guy, but for the food I would only give one star and that would be only because it won’t allow me to give zero stars. Some of the reviews say that some of their stuff is good, but it’s not worth my time/money to sift through the menu until I find something good. There are way to many other choices out there.
Natasha J.
Évaluation du lieu : 1 University Place, WA
This was the most horrible food ever if there was rating less then zero I would give them that… the pictures I took of there food did them justice but I will never order from them again
Michael L.
Évaluation du lieu : 4 Tacoma, WA
After reading the bad reviews this place got(most of them posted a year ago) I believe this place really stepped their business up. I recently moved to lakewood, appartments off bridgeport. Came one one day to see their flyer/food menu on my door.(which I did not mind at all) I ordered food later that week. Delivery was very fast! Food was very hot as if it just came off the wok! It was very tasty and they got my order 100% right. So far I have tried the Orange chicken, Shrimp Lo Mein, Grab Ragoon, Spring roll and dumplings. I got the large order of Orange chicken and Lo Mein. Each came with more than enough good for 2 people. Everything I ordered tasted great! Since then I have ordered a few more times and will not hesitate to order from again. With all that being said. For some reason they have a recording stating they are closed but will be open tomorrow. I called last Friday to put in an order and heard that, and even today I called to see if they were open. Same answering message. Wonder whats going on? Anyways hope they reopen soon!
Anna E.
Évaluation du lieu : 4 Tacoma, WA
Some things are good, some things are absolutely disgusting. You just kind of have to pick and choose until you find something you like and then stick with it. The plain white rice is good and so are the pot stickers and dumplings. That’s usually what I stick to. Just stay away from the ribs and the infamous orange«fried rice». Another downside is they’re often not open when they say they are. The service has always been very very friendly and the portions are usually large, so that’s a plus.
Joseph H.
Évaluation du lieu : 1 Tacoma, WA
So I wish there was a star that stood for should not b open or in business so please do not support this local business ran by people from New York as the lady out it to my girlfriend as she called and said u got our order wrong. Ladies response to order was wrong was I’m not from Tacoma I’m from NewYork if u don’t like it call the cops. Well I thank u for confirming the ignorance and sheer lack of a human being spirit and showin us that either peoe from New York r that crude or people from ur own country should b barred from ours. I really hope I drive by one day and see this place closed with the deportation agency out in front of it cause there is no place in theis state or country for these type of crude rude mean people.
Douglas K.
Évaluation du lieu : 3 Tacoma, WA
I now understand the Spanish rice comment from other posts… it is strange when pork fried rice comes out orange, but the positive side is that it tasted good. The rest of my food was decent as well. This restaurant definitely isn’t first class food, but it isn’t bad for the area. There seems to be little competition for Chinese Take-out around University Place/Lakewood.
Missy O.
Évaluation du lieu : 1 Clearfield, UT
So, I arrived starving to my hotel after a long day of travel. The front desk ladies recommended this place since they deliver. They both indicated that other fellow hotel guests had tried it with rave reviews. I was feeling lazy and decided to order in… big mistake. I did not look to my fellow Unilocalers and just ordered… The food was not far from horrible… Shrimp LoMein: The shrimp was definitely previously frozen and squishy. It was large portion of food, but you get what you pay for! Hot & Sour Soup: How can you screw up soup? They did, no flavor and oily. The moral of this review is, don’t be lazy and pick up your own food, just not from this place!