FloHawks

Called on Sunday… out on Monday. Very professional and knowledgeable. I have used them for 8 years and have never had a problem. Highly recommend.

It’s not a glamorous business, but when you need them, you need them. I didn’t know who to choose. Checked out a couple. Finally a friend who does property management recommended FloHawks. I was very pleased. It wasn’t an emergency, but they were out within a couple of days. I think that’s pretty prompt. The technician was friendly, super helpful and didn’t mind answering all my questions. The price was very reasonable. There were no complications. They were nice. I don’t require a whole lot more. Definitely a fan.

Do not ever use this company. I contacted them regarding replacing a drain field and they completely tried to rip me off. They were rude and condescending and out right lied. Go to the Department of Health website and get a licensed contractor from the state. Save yourself time and money.

Do not use Flohawk. They make the wrong repair then give you a partial credit (less than 25% of the cost) then document an even lesser amount in the system then want you to schedule the correct repair before they will discuss the credit.
Oh and by the way, apparently not reading notes and not documenting the account proves you are not telling truth. Example, I say I need septic pumped she says my notes say it was done Saturday. I explain we cancelled due to their error in repair. She says but it is done why do you need it pumped. Do you think I would know if the septic was pumped or not???
Customer service much???
Details: We asked them to unblock main line. Then cancelled it due to another opinion. Later that day called to replace baffle and drain septic. They showed up and charged us to unblock main line (we were out of town, friend housesitting). When asked about draining the septic, they showed up the next day but we had to cancel when they showed up as we found out they did the wrong repair.
Called today to follow-​up since we are back from vacation and was argued with told we we wrong and finally got $ 60 credit of $ 247. Called to schedule $ 650 repair and was told the credit was $ 50 but since we were just out why did we need it scheduled? By the way did I mention, I was told we asked for the main line when we called the second time which is a bald face lie. What do you expect from a company that pumped the imaginary septic as well.

Came in $ 12,000.00 under a competitors bid!!!
Called Flohawks to replace a sewer line that had collapsed. They went out of their way to get the permits from the city, and got the job done quickly. It pays to get more than one quote!

I am nonplussed by the helpfulness… The service technician pumped out the tank reasonably well… It cost $ 399 to pump my tank and $ 22 for a county report –plus tax the bill was $ 458.11. The tech noted «mainline blocked about 2′ from inlet baffel». –all he did was shove a garden hose up the inlet pipe and it wouldn’t go any further (It bends at 2 feet to go into the building). This report will be submitted to the county. When I called to have the report amended that the system has no blockage I was treated cooly and condescendingly by the telephone operator. He has to report «what he sees!» My problem is that the LINE WAS NOT BLOCKED!!! Why would I leave my tenants with a sewer line that was blocked?! I payed for a pump and got screwed with a negative report.