My neighbor ordered pizza today and it was delivered about 630/640pm as was quoted… The driver also decided to come break into my house. Yes, you read that correctly. My neighbor ordered pizza. After it was delivered the driver — black male, approx 6′ — 6’2″, slim build, early twenties from what I could tell, wearing a neon reflector sash thing, driving a small suv — kicked in my back door and stole at least 2 tvs, 2 video game systems, numerous pairs of shoes, and that’s all I know of for sure. I arrived back home right as he was leaving. I was caught off guard, I had my family in the car, my neighbors on the opposite side were outside too… It all happened too fast for me to realize I was being robbed. I called the police and made a report. They’re going to investigate and I will see to it the driver is punished to the full extent of the law. The neighbor didn’t say how good her pizza was.
Mary Grace P.
Évaluation du lieu : 1 Honolulu, HI
Customer service is terrible! Lady wanted to charge my husband extra for cheese even though he didn’t ask for extra cheese… doesn’t cheese usually come on a pizza?! And their buffalo wings barely had any sauce… overall just a bad experience.
Barb S.
Évaluation du lieu : 5 Tacoma, WA
Best pizza hut in town. Perfectly cooked. Always friendly, and great deals on carryout when you order online.
Nicholas L.
Évaluation du lieu : 5 Tillicum, WA
I ordered from here last week. I got a couple of pizzas, wings, a desert pizza, and some waffle fries. They all arrived hot in less than the 30 minutes they quoted when I ordered. For this order last week I think they deserve a 5 star rating, as they included plastic utensils, paper plates, and napkins with the delivery. This is something that has never happened to me when I ordered pizza… from anywhere! Pizza Hut went above and beyond to take care of me and the delivery driver was very friendly and patient even though it took me a couple minutes to locate my wallet.
Mrs M.
Évaluation du lieu : 4 Tacoma, WA
I work at a different location but this is the one I order from. The food tastes like it’s supposed to, I’ve always got in about 20 minutes even though they quote 30. The drivers are always good sports as my husband is drunk and says crazy things to them. Timing 5 stars, hot food 5 stars, customer service 4 stars… by this I mean when I call. The manager wants to nickel and dime everything. Things I don’t and other stores don’t do.
Mister J.
Évaluation du lieu : 1 Oakland, CA
I can’t comment on the food because I never received any. I can comment on the service and management. This location is supposed to close at 1:00am on Fridays. I called at 12:33am and stayed on the phone for 31 minutes before hanging up. I emailed Pizza Hut through their website and they said they would forward my complaint to that location and I would hear back from them within 3 days. I gave them 6 and still nothing. I could care less what their food tastes like because their service sucks. I would rather give my money to Dominoes or Papa John.
Frederick H.
Évaluation du lieu : 1 Tacoma, WA
I just got a coupon deal at this restaurant two large three topping pizzas. It took them over an hour and a half to deliver it. It was delivered cold. I suggest that you order pizza anywhere but from this store. They do not honor all Pizza Hut coupons. They do not deliver quickly. You will not enjoy why is delivered. Sad… I really like stuffed crust.
Catherine W.
Évaluation du lieu : 1 Seattle, WA
Had so many bad experiences with this location. I am glad I am moving just so I can order Pizza Hut again! I once had a delivery driver show up clearly stoned out of her mind, tried to hand me the wrong order, didn’t check how much money I gave her and didn’t give me change. Then, I opened the order and it was stale and microwaved. I called the restaurant to talk to a manager and got a guy with a very high pitched feminine voice calling me «hun» constantly in one of the most obnoxious tones I’ve ever heard. I kept getting told the manager wasn’t there and then an employee tried to pass himself off as the manager. After like a week and a half I finally got a refund, including the money the delivery driver took that wasn’t for the order, with not even an apology from the store. Like, thanks for refunding the money and all, but that isn’t really enough to keep customers. Considering I didn’t even eat the food aside from 2 – 3 bites because it was so disgusting, that’s literally the least they could do.
Alyssa S.
Évaluation du lieu : 1 Tacoma, WA
I typically love the pizza I get from here. The last few times though their customer service on the phone is so rude. I just ordered this evening, I placed an online order and then some friends decided to come over so I wanted to add another pizza so I called instead of placing a second online order. The lady was crazy rude. I said I wanted to add another pizza to my order and she said«well why don’t I just put some pineapples in a cup for you and send that with your pizza» with a lot of attitude. I said I wanted another pizza, not pineapples. Then when the pizza arrived I got one pizza. Called and talked to Heidi. Thankfully she gave me a pizza for the $ 7 online price without a second delivery charge. Might try them one more time, but it’s getting old pretty fast.
Kim S.
Évaluation du lieu : 1 Tacoma, WA
Normally this PH is pretty decent and theres a lady that works there I think her name is Beth, shes GREAT!, but we order from here alot and when its delivered you never know what your gonna get and thats super frustrating. Last night we ordered a large pizza with pepperoni and easy sauce, we got a round piece of cardboard literally and it was cold as heck, no sauce at all, i called to complain and the manager didnt even apologize… very upsetting switching pizza deliverers.
Corinne M.
Évaluation du lieu : 3 Tacoma, WA
I love this place solely because of how great their customer service is. I don’t know what is up, but their dough has been having too much of a yeast taste to it. I haven’t said anything, but it’s been on going, so someone really should check the yeast amount, the rise times, or maybe they are serving old dough, I don’t know, but it does not taste good. PLEASE look into it, because the pizza used to be awesome from here, but not so much lately.
Sandy G.
Évaluation du lieu : 5 Tacoma, WA
I love pizza. I am not a fan of Pizza Hut in general, but I have to review this one because it’s close to my house, so we always order from here. First, we get the same thing. Family meal box for ten bucks with Chicken/Bacon pizza and double breadsticks, no cinnasticks. They don’t normally do that for a meal box, but each time they accommodate us. It is the same consistency each and everytime. It’s really delicious and fresh. Real bacon, some big chunks! White meat chicken that is soft and moist, and very high quality cheese. Second, everytime I call, no matter who answers, they are the friendliest, nicest, most accommodating staff I have ever spoke with. They seem to love working there! And they are ALWAYS busy! Third, I don’t know why it makes me so happy, but each time I pick up my order, they open the box to show it to me. It’s like, they know it’s good, they want me to know it’s good, so we both know the other knows it’s good. :) You guys are great, keep up the great service and good pizza. Our family will come back to you everytime.
Jeff L.
Évaluation du lieu : 1 Tacoma, WA
Quality has gone down hill lately, likely won’t order from these guys again.