Starbucks

Folks! Yes, the drive-​thru, when rated in isolation, merits a solid ONE-​STAR! but in my experience the staff is completely FIVE-​STAR! always cheerful and overcompensating for the moronic single-​lane drive-​thru that causes daily frustration. Please refer to my previous review for additional info.

This is the SLOWEST drive-​thru in Tally. Get it together, guys! Mornings are busy and you’re the only Starbucks by Downtown.

Starbucks my go-​to for fast, good coffee. Unfortunately, this is the slowest Starbucks I’ve ever encountered. Consistently takes more than ten minutes in the drive thru. Inside isn’t better either. I suspect that they are understaffed. The employees are always having to juggle heating food, making drinks, and running drive thru. They need to hire more people!

I’m not a normal coffee drinker. I like the sweet stuff like the caramel macchiatos and vanilla lattes… especially if it’s iced. I don’t go here often but it’s hard to pass up a chance to treat myself and get the white chocolate mocha, hot in the winter and iced in the summer. Yummm! Drive-​thru is very convenient!

As far as Starbucks go this one is well below average, I’m not sure how such a corporate business with the impeccable training program these employees go through could fail so miserably. Very slow service, 6 employees 8:30pm, the service area was a wreck, looked like a tornado had been through there, we waited for several minutes for the guests in front of us to finish their order them waited longer for the cashier to actually fill the order, unsure as to why one of the other employees couldn’t have handled the tea order but I guess it is what it is, while we waited NO ONE even acknowledged our presence, no «we’ll be with you in a moment» or «just a sec» nothing, when I commented to my girl friend about the slow service it seemed one of the kids heard us and the snails pace decelerated farther, when they finally did get to us and ordered a dark roast we were informed it would take several minutes, it was late, it was a pour over so I can excuse that, they simply were inattentive, very slow and seemed quite disorganized, I must admit this is the first time I have EVER seen this type of service from a Starbucks. Very unfortunate, hope they get it together.

S L O W… 13 minutes!
Saturday night, 9pm,
1 cold brew + 1 S’bucks Double Shot
(When you’ve got 1 person doing the side work and everybody else working the drive thru, that’s gonna happen.)
But Hey, these kids have a party to get to!

I was actually driving to Panera when I saw the Now Open sign in front of this Starbucks. It’s right by my apartment, so I figured I’d check it out. The interior has nice wood or faux wood paneling everywhere, the obligatory generic coffee shop art on the walls, and old school tunes playing quietly over the speakers.
The baristas were professional. They had suggestions when asked. My bacon & Gouda sandwich was good as was my venti flat white.
The only negative I can really come up with is that all of the indoor seating is on hard wood chairs (outdoor seating is wicker), and the interior is just one big open space. I prefer the seating and space at the Southwood location where there are some soft chairs and the place is subtly divided into separate spaces.