CareSpot

My first visit was great. My second visit was horrible. The front office staff acted hateful when asking questions about billing and insurance. When asking about my first visit and how it was explained to me-​the girl called her Manager Carmen-​who told her I had already been billed and was in collections. NOT TRUE. I contacted Corp and they said they had never even billed me. I then contacted the district manager who told me he would look into it and never did. I had to call him back. In his reply he stated the he looked into and said he was doing nothing. Ok. Fine, no apology or anything. Money is not the issue but the lies and flat out hateful attitudes of the staff made me remove it from all referral lists and will continue to spread the word of this outlandish behavior and lies of Carmen and her staff. Poorly handled.

My experience was fantastic! They took great care of my son. They were very thorough and fast!

Always my first choice when I do not feel well. They are very friendly and very quick. In and out in less than an hour each time I go.

I woke up feeling like I had the flu today. Sore throat and feverish. I Googled urgent care centers that were open on Sundays, and I found CareSpot. I hate hospitals, so this was a great alternative to the emergency room if you need a prescription on the weekends. They’re open until 8:00 P.M. every day of the week, and they allow walk-​ins. They were very clean inside and the décor was very modern. Their prices were decent, ($ 99), and they didn’t try to pile on extra fees like most urgent care centers. I was in and out in less than an hour. I only had to wait about 15 – 20 minutes. The Physician Assistant on staff was very personable and nice. The office staff were all very personable and friendly as well. I would definitely return here if I need to see a doctor on the weekends.

I recently fell during a weekend and decided to visit Care Spot vs. a traditional Emergency Room since I didn’t think my wrist could wait until the following Monday.
I was very pleasantly surprised and delighted with this facility from the moment I walked in, through the «triage /​getting registered process» and the entire process with the medical staff.
I must say the cleanliness is the first thing you notice when you walk in (not always the case in South Florida, sad to say)
Registration process was done on an IPad — which was far more convenient.
I waited about 15 minutes and was seen by the PA and office staff, they were very thorough and professional during the process.
AFTER CARE NOTES:
— The next day they called and text me to see if I was OK or needed anything additional.
— A few days later I called (my orthopedic MD needed their X-​Ray results) and they faxed them right over and didn’t act like it was a pain.
I’ve told several others about this place, and you can be sure I will continue to spread the word and will use them again for any other «non-​life threatening» treatment I may need.
$ 30 co-​pay vs. ER $ 100 … for me, that’s a no brainer
Cleaner, faster and cost less
Thanks so much
Lisa Lee

Excellent service. They really care about you. I have been there several times and they always solved my problem.

I have been here for about 2 hours. I needed a strep test. That was done over an hour ago. Still sitting here. When I complained I was told that 2 emergencies came in. Isn’t that what hospitals are for? If I knew I was going to be dealing with triage rather than first come first served then I would have gone elsewhere. It’s bull anyway because all I have been listening to us chatter and giggling. Stay away from here if you have a life to live and don’t want your entire day ruined. I would have loved to go to my own doctor but I am out of town.

My wife went here on 3−25−13 for treatment after suffering all night with an excruciating ear infection. We went there knowing that they have taken our insurance (Humana) in the past. When my wife signed in, they told her that they stopped taking our insurance and that she had to pay $ 185 out of pocket before she could see the doctor. Though we were outraged, my wife was in too much pain to go somewhere else and we paid it.
Today, we received a receipt from Humana saying that Care Spot billed them $ 185 for the services we already paid them $ 185 for. According to the Humana receipt, Humana paid them $ 150, leaving us responsible for a $ 35 co-​pay. Care Spot is so crooked that they double charged for this service thinking we would not catch on. Please do yourself a favor and go somewhere else for treatment.

Very clean, usually not busy. When we’ve tried it the doctors have been very thorough. For a walk-​in clinic this place is awesome.