Italian Express

Ordered from here two meals — a lobster ravioli and a lasagna … It was meant for a 12 year old because I’m still hungry. It was all sauce and no lasagna the lobster must have jumped out of it because it was a cheese ravioli rather than a lobster one. The non lobster ravioli was burnt on the bottom and the sauce on it looked like it had sat there for a while. The cake for 299 was small the bread sticks were horrible and hard. I am very disappointed — very little food at a high cost. I’ll be sure never to order from here again.

Aweful!
Flyer in my hotel room and ordered seafood pizza and a meatball and cheese calzone.
Ordered no sauce in the calzone. order came and sauce was in the calzone and the pizza was like cardboard. The «seafood» on the pizza was supposed to be shrimp and crab. The shrimp were the itsy bitsy shrimps the size of a dime and the crab was the imitation crap… NOT crab as advertised. I counted 29 on the extra large pizza — again, they are the size of a DIME. The «crab» was just over a heaping tablespoon… again, this is an extra large pizza.
I call them immediately so the driver could turn around come back and get the food and reimburse me. The girl told me she would have to get her manager and that she knows she wrote down on the calzone no sauce. A guy named Mario picked up the phone and said he’s sorry he made the food he’ll bring me another calzone. I said no thank you you ruined my dinner plus the pizza is absolutely awful; it’s dry and there’s no seafood on it and I’m not paying $ 20 for a piece of cardboard. He said «Too bad, I’m in charge of the food and I’ll give you a partial refund but you’re not getting fully refunded just because you don’t like the food». I told him to come back and get his food I don’t want it this is not meeting my expectations in any way and he hung up on me.
I called back Mario answered and I said I want a refund he said I’m not getting one and hung up again.
Will be writing the BBB, consumer affairs and whoever else I need to.

Ordered a Chicken Florentina pizza. The price was more than other places and the toppings were pathetic.
Also ordered a 12″ Philly Steak sandwich… This is only a 8.5″ sub.
Don’t order from here or expect to get screwed over if you do…

RUDE WORKERS and MANAGER. Called to order delivery bc I was staying in a hotel and this flyer came under the door. When I called I explained the hotel I was staying in but the person on the phone said he didn’t understand what hotel that was and needed an address. Firstly, know where you advertise. Then he proceeded to tell me the store had magically closed because his boss said so. Looks like I didn’t miss much anyway since they seem to be serving dog food.

Extremely BAD first experience! If you like to wait an eternity for your delivery, go ahead and order!
Our order took 1 hr and 30 min to be delivered to our home. We called at the 40 min mark and were informed it’ll be delivered shortly. 30 min later we called again and the manager said the driver was on the way because the driver got lost. Unacceptable.
Our order consisted of a Stromboli, calzone, and a gyro. We also requested a 2 liter of soda but they gave us 3 cans of soda instead. It’s almost pitiful they’re in business.
We called once the food was delivered to expressed our disbelief and the manager only compensated $ 7 out of the $ 47 order.
They will never have the luxury to have us as a customer again.

Absolutely disgusting. I ordered delivery and the «Greek salad» was gross and the dressing looked like it had been sitting for ages. The only thing edible was the cheese and noodles in my over cooked «eggplant» parmesan. Even the breadsticks were gross. My soda was warm and the lady on the phone was absolutely rude. Just don’t even think about it.