Jimmy John’s

I love jimmy johns, but this location is NOT «freaky fast» an HOUR to get one sandwich?! Really?!

Set up an order for delivery and just asked the staff to write happy birthday somewhere on the wrapper! They take the cake on this one! Went above and beyond and I really appreciate their effort! And the boyfriend was quite happy with the sandwich. Made for a great day!!! Thank you

If I remembered my time here I would write a longer review, lol. But the subs are always delicious and very thankful for their conveniently late open hours and location right across the street from the Soho strip. Nothing like a good and fast sub to chow down on after a night of drinks in soho!

They need to have more jimmy johns locations. They really do make sandwiches so freaking fast you will freak. The staff had our sandwiches ready before we done paying! This is definitely a life saver to have a healthier option after a fun night of drinking at local bar.

They stay true to serious delivery! Our delivery guy was here in no time. Subs were great as always. Our delivery guy tossed our subs up the balcony to us, so we didn’t have to go out of our apartment building. Jimmy johns is the best.

I never have been one to eat JJ’s because I managed a famous sandwich shop in Seattle and JJ’s just couldn’t compete.
Today I decided to eat JJ’s just based on (what I thought would be) convenience. My coworker was ordering too so I figured «why not.» We ordered online and the estimated delivery time was 10 minutes.
It took us 2 ½ hours and calling at least 7 times for status to get our two lettuce wraps. At that time, our lunch was over and we were incredibly hangry and unable to eat lunch because our lunch hour was over. Every time we called they said «oh we are just wrapping those up right now,» or «those just left for delivery.» The story seemed to change every time we called.
I’m not going to comment on the food, because it’s just not a place a foodie like me normally comments on. I was just very disappointed that they couldn’t pull it together for two orders that were a five minute drive away.

Three of us placed a group order online. When the delivery man showed up he only had one sandwich. He had no record of the other two orders. We showed him that our accounts had been charged and there was the «thank you for your order» email. He asked us to call the store and take it up with the manager since he had more deliveries. The manager was Katie! And instead of apologizing she acted like I was a criminal. Even though we had paid and had record of this, she said there was nothing she could do. She was also refusing to give us our money back. It was unbelievable! I thought I was in the twilight zone or something. She finally very reluctantly agreed to make us our two sandwiches and I am not kidding she was huffing and puffing the entire time making no doubt she was annoyed. She told me that even though I left a tip in my original order the man delivering our new subs would NOT get any tip, then she hung up on me. We did get our subs, delivered by a very nice delivery man and HE truly apologized for his manager. He must have been at the shop and heard her talk to me rudely. Pretty bad when the employees must apologize for the management. The sub was delicious though and the delivery guy very kind, that’s why it got 2 stars not 1! Boo Katie! Worst manager ever!

It took them over an hour to deliver one sandwich. When I called to ask what was going on, I was just told that they are behind and he thinks the driver may be on the way. They do not really appreciate you as a customer. You are literally just another number.

Having moved from New York City to Tampa (yes, we actually did that) I knew I would have trouble finding local places that would deliver. I have since ordered many times from Jimmy John’s and they do a great job. The delivery is scary fast and I actually time it just for fun. One time it was 15 minutes exactly which is impressive. I order on their website which is easy and they do adhere to the preferences you note online of extra sauce etc. My only drawback is that the owner of Jimmy John hunts endangered animals in Africa and I’m not a fan of that.

I would have put a lower star rating, but I had a less than stellar experience today with a delivery issue and an accident in my order where I added avacado spread extra to a sandwich that had avacado.
I called and Gaston credited me a more than fair price back to my account.
Thanks Gaston!

Least welcoming staff ever. Felt like we were burdening them to do do their job. The music was so loud that we couldn’t hear each other. Then they acted like I was completely crazy for saying something about it. We were the only people in the restaurant and I had to practically beg for a napkin. I gave up and went into the bathroom to get paper towels. Such a disappointment for a great chain! Employees can make or break you! Our family won’t be back to this location.

So, the food at Jimmy John’s isn’t great. It’s probably my second-​least favorite sub shop chain (Quizno’s is first) for taste. However, their delivery IS amazing. I dropped my car off in the shop and needed lunch delivered to my office without the sting of a huge delivery charge. I ordered today at 11:45am and it was at my door by 11:55am — and it was CORRECT.
I would appreciate a better sandwich line, but I’ll keep ordering because of value and service.
It’s like the McDonald’s of delivery. Nothing fantastic to eat, but consistent, and fast. Something to fill the spot as needed.
Kudos to this store for working with what they got — and keeping the service exceptional.
P. S. I love the online ordering system. I’m sad you can’t deliver everywhere but if you did, it couldn’t be nearly as fast!

I order from here A LOT! Can someone please tell my why there is NEVER a napkin included in the bag when it’s delivered. It’s annoying as hell.

Unbelievable (literally) experience.
I placed a phone order. When the delivery arrived the driver didn’t have enough change forcing me to give a much more sizable tip.
I had ordered a Tuna Club with tuna mayo and cheese only, but received a Tuna Club with everything.
The unreal part started when I called back. The manager proceeded to deny that what I said could possibly be true. He insisted that I ordered what was delivered because «that’s what the ticket says», totally unable to comprehend the possibility that the order taker erred («because we always repeat back the order» an experience of which I retain no memory as it did not happen)
He also denied that the driver didn’t have change.
Even in the face of my claims he insisted. He advised me to «call the GM tomorrow», you know because that’s when I want my sandwich.
Unbelievable!

Saw them drop bread on the ground and stack it back with the other bread are you serious? It’s bad enough their sandwiches are made with ZERO love. Just slap it together who gives a damn? Store smells like gym socks.

Discovered Jimmy John’s today. They delivered our lunch order. The sandwiches were easily customized, and came with our names on each of our sandwiches. The turkey was fresh, the produce was fresh and crispy ! The best part of all was their delicious, apparently, home-​baked multigrain bread. I highly recommend this place…
Dr Y. C. Leon

This Jimmy John’s is about on par with the other JJ’s I’ve visited, so that’s why it’s getting three stars.
I would give it a boost, however, for its extraordinary hours because it is open SUPER late. On Tuesdays-​Saturdays, it’s open ’til 4 a.m. You read that right: 4 a.m.
Jimmy John’s is consistently speedy and is a pretty good sub place. It’s not better than Publix, but hey, Publix doesn’t deliver and Jimmy John’s does.
Great choice for a quick lunch if you’re not expecting a lot, better choice for a late snack when you’re also not expecting a lot but just want to eat.

I came here at around 1am or 2am on New Year’s. Never again. Never ever ever again.
I didn’t even eat. I was so disgusted by the bathroom that was splattered with vomit that I couldn’t. It was literally the stuff of nightmares.

It’s fast, friendly, and always open. I mean, club douche bags need to eat too, right? So why end up eating a small mediocre sammich when surrounded by so many other places? Because the man said so! Thats why.

Open late and consistent with the other JJ locations I’ve visited. Clean and friendly staff as well.
I popped into this locaton around 11:30 PM on a Friday night and my sandwich was being handed to me before I was done paying. That’s the first time I’ve had that happen.
#14 with cheese!