Hiro’s Tokyo

This place is completely unacceptable, we didn’t even stay for our meal. After being seated at 8pm, the waiter came by took our drink and food order and everything was fine. A family of 5 was promptly seated after us. They proceeded to order food from the kitchen, in the hibachi section mind you, and now here it is 1 hour later and still not a hibachi cook in sight. The waiter did come by to ask us if we wanted more soup and salad, which we did not like. We got up and left. I understand that we weren’t the only ones in the restaurant but if someone is going to sit in the hibachi section to order food from the kitchen they should have gotten their own table or the food should have been brought out at the same time. We will never be back to this establishment. First and last time. If I could this place 0 stars I would.

Hiro’s is a fantastic restaurant! The hibachi chefs are very entertaining and the food is incredible! The sushi menu has a great selection for all palates. I have a seafood allergy and they made sure to address my allergy without making me feel singled out or like I was an inconvenience. An example of the helpful staff happened today when we stopped in for an early dinner. We ordered two different rolls of sushi (a Godzilla roll and a cucumber roll). When the server brought it out on one plate, she asked if that was ok. We said as long as there wasn’t any cross contamination it should be ok. She decided rather than risk it, she would have the cucumber roll remade. The waitstaff is great! They are efficient and super helpful! Every time we have ever come to dine, the smiles from all of the staff are infectious! A great time for the whole family! And the prices are great! The only down side I have for Hiro’s is the floor is always sticky. The restaurant is clean, a little dark but overall a great meal at a great price. I’m glad that we found this hidden gem!

The food tastes good but the place seems filthy… I will never go back.

I rate this place as middle of the road, or just ok. The food was ok, the atmosphere was ok, and the décor was ok.
I might put this on my list of places to get take-​out from or to have week night dinner, but I would not rate this as a date night location. Admittedly if you read my other posts you’ll understand that I have expectations for anyone who is going to sell me something my wife or I could prepare ourselves.
I ordered the chicken hibachi dinner. The noodles were ok, they didn’t crisp like I expect from a flat top grill, the chicken was eatable but not overly flavorful. The meal comes with a basic side salad which it needs to balance out the carb-​load and a basic beef stock soup that I don’t believe is made from scratch.
Here is where I could have removed a star. The rice… This restaurant is using a frozen vegetable mix in their fried rice. I know this because I hate lima beans and there were several limas and large hunks of green beans in the rice. I actually don’t care if this is the house standard, but for the sake of the diner these details matter, disclose, disclose, disclose. There is a way to note on the menu that previously frozen vegetables are used in the fried rice. Try this: Fried Rice with a medley of fresh frozen vegetables.
All that to say it’s not a buyer beware location, but it won’t wow you.

I was not too impressed when eating at Hiro’s Tokyo this weekend. I love hibachi and was very disappointed. When we walked in it was very dark and cold. Not too welcoming. We walked through a HUGE cloud of smoke getting to our table. It seemed to be that the cooks were burning the food and creating tons of smoke. I am surprised the smoke alarms didn’t go off. After settling in with our table the cook started cooking, he had an entire bowl of salt & pepper mix that he continually poured on our food. I think we literally had an entire bottle of salt and pepper. When he served the food and I tasted it I had to spit it right out. It was awful. Tasted like I was just eating salt. I had ordered the veggie plate and my husband chicken. I kept looking for his chicken since that was the last item cooked and discovered it had been sitting underneath the cart. it was out in the open and had been for about 20 minutes while the cook was cooking the other food. It looked disgusting under there. Trash, grease and everything else. Nothing was covered! The butter looked like it had old food in it. I was NOT impressed with this place and will not be back!

I feel like this place is the red-​headed stepchild of Kobe a few miles down US-​19. It doesn’t have the ambiance or the polish, but it’s still a solid hibachi restaurant. The food is good, the price is right, I give it four stars!

The family and I went to Hiro’s on a Tuesday evening for the hibachi. It wasn’t very busy so we were seated promptly, drinks arrived fast and once we ordered the chef was out in no time. He was an excellent host and cooked with skills. Nice to be served fresh sushi both cooked and raw! The scallops were amazing and the sides were as well. Would definitely go back to explore the menu more prices are reasonable and leave your stomach full! No disappointment that’s why I chose 5star.

Haven’t been here in years! Still great service and delicious food at decent price! Large portions, friendly staff! Definitely going back

We walked in the front door & were told someone would be with us soon. 7;15 on a Saturday evening, the ‘Sushi Bar’ had 1 couple at a table, no one at the bar.
When someone did ask if they could help, we were told to just sit anywhere. We choose a booth w/​a window to the pond. The rice paper had been torn out of the screen, the view obstructed by the dirty, dirty, dirty, window. It was clear (no pun intended) that it had been quite some time since there had been any pride in this restaurant either the owner or the staff.
When our waitress FINALLY showed up, she asked if were were ready to order? Not exactly, a menu would be nice helpful. She did return within about 3 minutes W/​our HOT (not) Green tea.
I give this restaurant credit for the menu. It’s double sided laminated menu. Each item available has a little box. You are given a marker. Brilliant. It would have been nice if we had been given markers for each person. I gave up possession of the marker & that was it, I didn’t see it again. (Can you tell we do NOT share well?).
We ordered: HOT green tea, HOT miso soup. Shrimp tempura, 3 Sushi rolls, Edamame.
A nice start, & we could order more if we wanted more. The HOT green tea was anything but hot, and anything but green. We mentioned this to the waitress, she did say ‘sorry, I didn’t know’. (OK, I didn’t expect you to stick your finger in my tea, just please bring HOT tea). She took that pot of cold tea away & returned w/​one that had tea that was equally cool. **I give up, so I’ll drink cold black tea instead of hot green tea.** (She NEVER came back to see if the 2^nd pot of tea was better.) The 1^st item to be dropped at the table was the Tempura. I thought this kinda strange as I would really have liked to have some hot soup. She wasn’t there long enough for me to ask, as I said she dropped and ran. Tempura was quite good, so I was hopeful that it was just the wait staff that sucked in this place. The next to come was the Edamame. Hot as we requested, but lacking seasoning. I asked for iced tea as the HOT tea was anything but. Don’t think she understood as I got the Deer in the headlights look. I got my ice tea, hubby ordered a beer.
We finished our tempura & edamame. Tried to enjoy the pond outside our window. Decided I really should not do that as I was thinking … if the windows are this dirty??? Decided to check out the Benihana room. As I checked it out, I noticed that an entire section was not being used. Lights out, depressing and sad. The lit area had 4 tables. Only 2 had patrons. The 1 table w/​6 (4 at one end, a couple at the other) all looked very bored and unimpressed. They were sitting with no action at the grill. What were they waiting for? More patrons? Who knows, didn’t ask?
Got back to my seat hoping that something had come out of the kitchen only to find a bored hubby staring into space. About this time, a tiny Japanese man walked by. On his 3^rd trip by our table, hubby did get his attention. We asked if he was Hiro? (Yes) Where in Japan did he come from? (Okinawa) Told him we had lived in Japan for 10 years. (Oh) During this conversation, I didn’t see any spark of hope, passion or enjoyment from this man. He impressed me as broken and defeated. When we told him that we had had 2 pots of COLD HOT tea, his suggestion was to tell the waitress. WTH — As the owner shouldn’t he address this?
Now hubby checked out the back room. Still waiting for our food. Aahh, finally, our sushi rolls. We had not ordered complicated rolls. California roll, Spider roll, and Dragon roll. (And still no soup). The flavor of the rolls was surprisingly good. The size surprisingly small. NOW the soup arrives. Lukewarm at best, and again, missing seasoning. I thought I was drinking warm seaweed water. I did finally find A piece of tofu in my soup, no kidding, it could not have measured more than 1/​8″. I felt like WHERE’S THE TOFU? Horrible.
We didn’t discuss ordering more, just give us our check so we can get out of here!!! I am glad that we had a Groupon coupon. That made the final bill sort of acceptable. We even got charged for the not so hot green tea even we sent it back. WTF? We rationalized it that we got a lot of food (not all good), but a lot of food for what we paid.
We will not go back again. The place needs a good cleaning, if the windows are this dirty, you stick to the floor, and the bathroom is dirty and smells, what is going on in the kitchen. I do believe the owner needs to relook the entire place. The wait staff needs to come out of their comas and give a crap about what they are doing. I counted 5 wait staff and the ‘hostess’ With this amount of staff, and as few patrons as were there, our service should have been spot on even if the food was not. My advice to the owner??? Call Gordon Ramsay of Kitchen Nightmares. As I see it, that would be the only chance to get some life back into this place.

If you are interested in mediocre sushi and mediocre service this is your place. The food came out at 5 different times for 5 different plates. This included other tables being served in between. The food was not as ordered. Overall mediocre experience at best.

Pasta in miso soup (instead of traditional tofu) was just strange!
We were put at a hibachi table alone (everyone else was seated together at another table) and we had to wait a long time for our chef, who was mediocre in his presentation (probably from lack of an audience), and the rice and noodles were so-​so. The scallops and shrimp I had, however, were cooked perfectly and seasoned well.
The floors were «sticky» and I felt the place generally unclean.
We won’t be back, not when there are so many better places in the area. Sorry Hiros you lost two customers anyway.

Hiros used to be good. However now there is no ambiance. The food is lackluster and why is there a hookah at a Japanese steakhouse? Yes I said hookah. They used to offer fresh salmon for the hibachi but now it’s just frozen grayish «salmon». It may have been just the cook I had that night but who presses salmon on the grill like a $ 2 burger? Cooking sacrilege! Service was great but it could’ve been because there was no one else there for food. I will not be going back, this once yummy restaurant needs a major overhaul.
The wife and I even thought about contacting «Restaurant Impossible» tv show for them because this is a place we used to love.

I found this restaurant not clean in any way, I will not go there again. Also, I don;t know who runs this restaurant but some of the staff was dressed very inappropriate and the chef uniforms could use cleaning. Yuck!!!

WORST EXPERIENCE EVER!!! We are here from out of town. We have been here since 8! No food yet!!! It’s 9:53!!! We asked the owner for a discount and she said no!!! Don’t come!!!

Should have brought a pillow, could have taken a nap when waiting for the chef and our second drink.
The addition of Italian pasta to the Japanese dishes is an interesting touch. It’s the first Hibachi grill I’ve been to where they didn’t have chopsticks along with the silverware.
Finally, the place needs cleaning. The floor felt sticky under our chairs and the windows look like they need a good washing.

The sushi, service, and prices are always great here. Very nice quiet, calm atmosphere. A gem in Tarpon Springs.

Great ambiance if you sit at the tables. Food is amazing. Used a Groupon saved half off our meal. Will be back and will be looking out for other deals. We ordered the chicken tempura, shrimp teriyaki box with sushi and potstickers and Beef Negamaki. Everything was delicious and we were unable to finish it all.

This place used to be one of the best places in town back in the day, but has absolutely gone so downhill. It has obviously changed ownership from original owners. Almost positive that it’s not Japanese owned anymore, just can’t be. The reason why I think this… There is a bunch of American college kids who don’t give a damn about the place, or customers, who work here.
It used to be my go to sushi place back in the day. They had the BEST well presented decent sized sushi, so tasty, but the last times I’ve been here, it’s been below average. Sushi is half the size. The very last and final time I ate here, the rice for the sushi was undercooked, hard still. On one of my better days, sushi has been just ok, but definitely no where near on the same hemisphere of where it used to be.
This place also has the most HORRIBLE service. The only reason I gave it a second, and last chance is because my friend said it was good the last time she was here, but that was also a long time ago. I warned her it wasn’t the same, and she was just like, c’mon lets just give it one last chance because she was starving.
When we got there we literally stood by the front desk waiting for someone to sit us as they just kept passing and passing. That happens every time FYI. They saw us, but nothing. I looked at my friend and gave her the look. The I told u so look, with a smirk and side eye. Haha, so ridiculous it’s humorous. Like how can service be this bad? Then after letting my friend suffer enough, I gave a Hello with a little hand wave, and asked if anyone was going to sit us or do we just sit ourselves. The girl there was like, umm yeah umm sure, Hold on. The 2 front booths to the left were both dirty, but just needed to be wiped down, there were no plates, just glasses and water splashes, and she acted like my guest and I were a bother because we asked to be sat in one of them. The place wasn’t even busy! She told us just a minute while I get it cleaned, and she didn’t even come back! Oh my god, we don’t want to burden you all to clean a table or two so real live customers can come in, eat and bring you business.
Haha, really?! Note to Management: You all need to hire real people to work for you, not these young college kids amateurs that don’t give a crap about your business. Seriously, I’m never coming back again. It’s just too aggravating

Stopped in after work, sushi chef was friendly and the selection was nice. Grabbed some edamame, 2 rolls and a hand role. Everything was delicious.

My coworker told me to try this place & it was fantastic. I’m a vegetarian & my boyfriend a meat eater. We just moved down from Philadelphia & this will now be our sushi place. My veggie rolls were great & the carnivore was actually full after his 2 rolls & appetizer.
Again this place is great. I can’t wait to go back & try the hibachi next.