All Mobile Matters

Great service, by a professional and efficient young man. Yuri was his name. Thank you.

Vinny is the best! Great personality, friendly service, and overall satisfaction is ¹⁰⁄₁₀! Always coming back here!

Thought I’d have to buy a new phone, these guys fixed mine and I was able to pay ¼ of what I would have had to! Thanks so much!

I went to the Desert Ridge Marketplace Location and I have a LG G2.
The first time I went to get my phone fixed the employee was very nice, had the parts and fixed my cracked screen within 30 mins. which was great! If it ended there I would have given them five stars however it didn’t end there. My screen was lifting just an hour after he replaced it and the sensor on the phone was messed up. whenever I make a call my screen goes black and I have to power my phone off and back on again to see the screen. I took it back THAT day and he told me he fixed it. He didn’t. I went back again and a different employee working didn’t know how to fix anything other than iphones. … Went back again and the kiosk was CLOSED during their normal hours!!! I called corporate and they want me to drive an HOUR to their location and only give me a small discount. Then I called before I went and corporate had to change my appointment too! TERRIBLE communication and customer service. This will be my FIFTH attempt to try and get my phone fixed not to mention over a week later! WOULD NOT RECOMMEND this place unless you like jumping through hoops while paying a high price.

This review is intended for Vinnie. I was in the mall area this past weekend and just stopped by for pricing on repairing my daughters iPHone glass. Vinnie was friendly, polite and knowledgeable, even through the 100+ degree day he was working within. My coming by was a little late (almost 6pm) and although he was scheduled to leave shortly and close shop, he advised us he would stay a late to complete the screen replacement for me. The booth was busy with multiple people coming by. Vinnie politely answered questions, while still managing to complete the work on my phone to ensure I was not there later than he had originally communicated. I appreciated his professionalism and attitude. Once complete, he made sure I checked the phone to ensure my satisfaction. I was planning to next get a screen protector (Ghost Armor), where VInnie then used some nice upselling skills to convince me that using a tempered glass cover would be the better choice. He explained the differences he has seen between the two products and I ultimately chose to go with his solution and am pleased I did. Great job VInnie. You will get my future business. In my mind, I think VInnie may be under-​utilized in his current capacity. If you want great service and a positive person to deal with, I would recommend Vinnie over at Tempe Marketplace!

I certainly didn’t know my Samsung screen is going to cost $ 200 to fix since I had one of the pocket protector on with a sleeve but it was no match for the concrete on the employee parking lot. He didn’t have the part so we had to ordered it. It was promised in 3 days but the good didn’t arrive until one week later. Once he got it, called me right away and it was done in about 30 minutes. Very professional staffs and very prompt communication. He offered to sell me a glass protector but I felt my Outer protector is what is warranted in my Samsung S4. Highly recommended.

it was a pleasure to have Daniel work on my phone, he is very knowledgable and helpful. The service was very fast. Daniel helped turn a bad situation into something more positive. Thanks again Daniel

I would not go back to this place, or recommend to anyone to come here, I was given an estimated time of 45 mins for a screen replacement, came back hour and 15 mins later, and it was still not done, the guy who was supposed to be fixing the phone, was chatting with friends when i arrived, and after seeing me, he still did not start to work on my phone, after the gossip session had ended, and after i waited an additional 25 mins, the screen was replaced, and that too a pretty bad job, not worth the $ 145.00. Next time going straight to Apple.

Such a lifesaver Michael was a great help here at this location thank you so much for saving my phone would go back again and recommend to all my friends

Great service! I needed my phone glass and LCD replaced. They had the parts in stock and fixed it within 10 minutes.

Cracked my iphone 5 screen, and All Mobile Matters got it fixed in a hurry for me. They were professional and efficient and I HIGHLY recommend their services.

This review is for the Arizona Mills location, which is currently not listed on Unilocal.
My husband found All Mobile Matters through a web search, so I got a quote thru their website to replace the charging port on my HTC Incredible 2 phone. Last weekend I was unexpectedly going to be at the mall, thanks to my teenager, and called to see if they could fix my phone. They found they did have the part in stock, and said it would take about an hour. When I got there, the guy said they’d have to order the part, yet when I told him I had called and they said they had the part needed, he found it had been ordered for someone who had cancelled, so yes, they did have the part. I gave him my phone, he wrote me a pick up receipt, and I went shopping.
An hour or so later I returned to pick up my phone, and another guy was there, the one I had talked with on the phone. My phone was fixed and it was $ 45 ($ 4 less than the $ 49 email quote).
Later I found my volume bars didnt work, and realized it must have been from them working on it, so called and they told me to bring it in and they could fix it in a few minutes. I was not happy about this as we live 30 miles away! He apologized for the inconvenience, and said they do check that everything works before returning the phone to the customer. Of course I got to be the exception!
So today we trecked back there, and they fixed the volume without a problem.
All employees I dealt with (2 – 3) were nice and professional, and they provided a good service at a reasonable price. (Just make sure to check that all the buttons are working properly before you leave!)
Thanks All Mobile Matters!

Was very helpful and did an excellent job on repairing my Apple products. Very knowledgable and experienced techs and great prices.

My iPhone wouldn’t charge after buying a new cord. I was calling around town and these guys gave me the best price. Headed over to Tempe Marketplace and the guy told me it was going to take about 20 mins… Did one loop around the place and 10 mins later… It was done! Good as new!
Great price, Quick, I definitely recommend this place if you need a repair for your phone!

Excellent job. Highly recommend

I needed my Galaxy S2 screen replaced, and found this on Unilocal.They were extremely fast, it was finished in less time than estimated. Also very friendly. I would recommend All Mobile Matters.