The Lodge At Tiburon

Wish I had a better experience. I could hear the conversation and footsteps (seriously sounded like giants were staying above me). Tons of misquotes in my room. But this is not the worse of it. A guy walked into my room using his key. We were both mortified and thank goodness I was only working. The guy called the front desk, so I purposefully waited before calling to see if they would call to make sure everything was okay. I never heard from them until I stopped by the front desk to check out. Major customer service failure!

The Lodge At Tiburon was a nice surprise. Recommendation came from our server at Sam’s. If you’re looking for a place on the water, don’t come here, but if you’re looking for a nice place to chill outside in the sun (with lots of share), do come here!
We ended up on here on a Saturday evening around 5pm. There was live music on the patio, but nothing loud and obnoxious — just a guy with his guitar. There are a bunch of outside sofas which made for super comfortable seating while soaking in the last hours of sunlight.
Highly recommend this place! Very pleasantly surprised by the experience.

$$$
It’s alright. Why such a high rating? Location. In beautiful Tiburon, close to SF. It is pretty expensive at the 200‑1000 range (yeah, some rooms reach 1k).
Pretty clean, big rooms, nice TV, nice table BUT:
— Would be nice for another table and chair.
— Pay for more than what you get
— 1 of our beds creaked.
⁴⁄₅

We had a fantastic stay. I stayed here for work a few weeks ago and decided my husband and I needed a weekend getaway to this great place. The people were fantastic. From the front desk to the bartender and server, everyone was great. The room was clean and nicely appointed. Updated and modern beachy. Yes, it’s older and, as a result it’s a little drafty. But, the character makes up for it. The bed was very comfortable. Food and drinks were all great. We had happy hour nacchos, sliders and hushpuppies. Each were delicious.

I have to assume there are better room than the one we got with the Groupon package; at least that’s what it looks like on their website. Ours smelled, it was right over the fire dept parking lot (those engines are LOUD at 6am), cheap carpets… The website pictures make it look much more elegant than it is withe the right angles and lighting; it’s really an overpriced motel with a decent restaurant. Other reviews mention they felt that Groupon clients are given less attractive rooms so my advise is to skip the Groupon and go elsewhere. A hotel wanna-​be motel isn’t worth $ 165. Many 3-​stars given raise concerns that really warranted only 2-​stars.
No Movie on Demand but you can check-​out DVDs at the front desk; cute but mostly older movies. The restaurant looks nice, we only had breakfast there and it was good.
Without getting into a long description, the hotel manager has no clue what good service is and how to make up for his employee’s mistakes; that alone should make me give this place 2-​stars, he is clueless about good business practices so if anything goes wrong you will not get anywhere with him; not a good practice in the hospitality industry.
Overall, I would not stay there again

4 stars are for location only
Since our 1^st stay we returned ⁷⁄₂₀₁₅ & now ⁴⁄₂₀₁₆
2^nd stay uneventful, price was decent and room service for 3 not bad .
Let’s get to most recent 3^rd stay (noted on previous stay staff changed)
Front desk helpful with late check out request, since we where going to opening night Giants game & then leaving town. Room service charge seemed excessive ?? 15 $ hot food delivery charge, plus other incidental charges (breakfast for 2 47 $ ended up 75 $.)
They upgraded room from basic double to the belvedere with balcony (away fr pool) on 3^rd floor. Pretty decent rooms, clean & comfy beds .
Now let’s get to check out, after 3 days I noted no charge on our card even after check in (only T&E 30 $ fee, the young lady said 60)
Fast forward 3 days, they did a T&E charge of 298…, okay no problem, thought they would take balance a few days later. Yup they took balance alright … Charged the full hotel fee of 656., but did not reverse T& E charge of 298, funny it’s been over 5 days and the 1^st 30 $ was reverse the next day after check out. Now they have charged 954 $$ for 656 $ 3 night stay.
Of course found all this by contacting my bank
Called the GM, Eric .(different person this time)

We stayed for 3 nights this past week. At $ 175/​night it seemed reasonable given comparable options in the Bay Area. The room are clean and recently remodeled. Tiburon is a cute little village with some decent (not exceptional) dining options. The staff were friendly and helpful.

The price, cleanliness, amenities, and location give it a 4. But beware – the walls are thin, thin, thin. We could hear «very intimate conversations» and moderate snoring coming through the adjoining doors. Bring your ear plugs and enjoy!

My bf wanted to stay in the city but then decided on this place instead and he says that it was a great decision. I wouldn’t know because it’s my first time in Norcal but I can say that my stay here was nice. Check in was fast and they give you a parking key so that you can go into the parking area. It was a bit difficult as the card wasn’t swiping very well. The place is very nice and there’s a small garden by the pool.
I think the room was really clean and tidy. There were extra towels and toilet paper. Everything worked properly like the toilet, shower, and heater. The TV was fuzzy but I think it was because of the excessive rain and wind that was going on outside. There’s an iHome to play music and charge your phone.
We went to the bar as we were waiting for our lyft and the bartender gave us a discount since we work in the food industry which was awesome!
Room service was quick and the food comes from the tavern downstairs. The guy who brought up our food made conversation and was really nice. The food was pretty good too. There was an octopus blood sausage dish that my bf really likes. I only wanted a dessert so he ordered some type of bread chocolate thing for me. The portion was huge and it was super sweet but I really liked the pecan gelato on it. The taste was amazing.
Check out time is at noon so there’s plenty of time to sleep in and check out process takes like 2 seconds.
Overall I think it’s a nice place to stay at away from the city. The drive there is really nice too.

I bought a Groupon for a one nights’ stay for My man’s birthday (what do you get a man who already has 3 label makers??). I believe it was about $ 160 — but included a $ 50 credit at the bar — for food and/​or drinks. We used it for cocktails. (You charge them to the room and they take $ 50 off of the bill at the end).
We likely did NOT get the nicest room — right above the conference rooms on the street side.
But the location of the place is right in downtown, the staff is friendly. And the bar is beautiful.
Minor quibbles: shower takes a while for hot water, shower pressure is HORRIBLE — showers only — no tubs. My «lotion» in the bathroom was already ½ empty. Would have liked a clock on Both sides of bed, only clock was incorrectly set by a few hours. I noticed lots of rooms had balconies (our did not, likely b/​c we were «groupon people»)
What I liked: free video rental (up to 2 videos from DVD library in lobby), sheets were soft and clean, bed was big, loved that they had a white noise machine in the room. Front desk staff was enthusiastic and professional. Nice selections of teas and good quality coffee in lobby in the am (sadly cups provided are small).

Approx Date: 1÷26÷2013
First I would like to say Tiburon is very nice little town. It has great charm. This is my first time here and love it.
About this hotel. A very clean and nice hotel. Excellent customer service. Only thing I was expecting based on the site that a room with nice view and a bath tub. That is the only reason why I have taken out a star.
Would I stay here again? Absolutely. I would recommend this place to my friends and family a well.
Thanks to the staff for their hospitality.

The worst service I have ever experienced in my life. I had booked a room for Valentines night about a month in advance now and they thought it wasn’t necessary to contact me before my reservations about our room not being available. I traveled all the way to the destination just for the front desk to hand me a piece of paper apologizing that they don’t have a room available for me. Does it not occur to management that being courteous of other people’s time is part of good hospitality? Is that not the type of business they’re in?
Besides not being able to stay here we also canceled our dinner reservation at the tavern and had to find other arrangements for the night. I definitely won’t try to book accommodations here any more.

I don’t think I would stay here again if given the opportunity. While the room was clean and spacious. The layout is a bit wonky and it would be easier to find carmen sandiego than where your room is. The rain outside was coming down harder than the water pressure in the shower. Barely a trickle. The night we were there the neighboring rooms were noisy. Was going to have breakfast there until i saw the menu. $ 18 for pancakes? really? We ate across the street at ¼ the cost and just as tasty. Luckily we used expedia points and didn’t pay. This hotel screams of overpricing.

Second time staying here. Both times we did the travelzoo deal where we got the room for $ 130 including a $ 50 dining/​alcohol credit. Nice rooms and nice property with good amenities. Great location also.
The one strange thing is that there isn’t a regular door on the bathroom. It’s this sliding door that doesn’t close all the way. There’s always a big crack between the door and the wall where you can still see inside the whole bathroom when the door is closed.

We stayed here for one night on a Saturday after a Christmas party & found out stay EXTREMELY comfortable. We had a superior king room that was nicely appointed and clean. The bed was comfortable and we found the hotel very quiet. Staff at check in were friendly and very helpful. We ordered room service for breakfast and it was some of the best food we ever had. It was fast too! We are from the area and know that free parking & free wifi are unheard of in the Bay Area, so this was a very nice amenity. We would definitely stay here again! Thank you, The Lodge at Tiburon!

Stayed here for 3 nights while visiting San Fancisco with two small children. We are from Sweden so we didn’t know what to expect.
Worked perfectly for us, nice to not have to live in SF but still be able to take the short boat ride over to SF in no time at all.
Big room but with limited storage, at least for us with a lot of packing. Complimentary wifi which was much needed for us from out of town.
Also a nice little selection of DVDs for both kids and grow ups, complimentary as well.
Great pool which was enjoyed and used, nice and clean.
Close to other points of interests in the northern part of SF. Took us no time to drive to the fantastic Muir Woods for example.

What happened? I was here 2 years ago and the place was excellent. Staff was well spoken and courteous, place was clean and welcoming. I was pleased that they could accommodate us on a sat night, but shocked to find the place filthy, including large dark stains on the carpet and even blood on the walls in the bathroom under the toilet paper. The mini bar was non existent (unlike my previous 5 visits). I asked for some robes but left me quickly to notify me that the robes have no belts once I called in. The robes clearly have belt holes and there is now no way to close the robe to even walk to get ice.
Lastly, the most crazy thing, the pillows were dirty. I don’t know what’s going on, or what happened to this establishment, but it is sad to say, it feels this place has gone quickly downhill.

After spending time in Mendocino, we stopped here again here — our second stay in two years. The moment we checked in we were welcomed with complimentary cocktails, room upgraded, and complementary appetizers. I was like, uhh, this never normally happens to us. Everyone is super friendly.
The cocktails were outstanding — great G&T, then we hung out by the pool — kids had a great time while we lounged in cabanas. Breakfast was fantastic next morning. My youngest knocked over her leftover chocolate milk, and they made another one without even asking.
Btw, Don Antonios is fantastic for dinner — 5
mins walk.
Definitely recommend.

Tiburon itself is a nice area and if you’re staying here you have access to many conveniences and good views within walking distance.
Staff is friendly and there’s a restaurant on site that, like much of the Bay area, serves local seasonal food. Get the pork x 3.

Nice cozy hotel located in a hidden area to most folks in the Bay Area. From the 2^nd floor outside seating area you can see the ocean and bridge as well. The onsite restaurant is very convenient for drinks and a meal.
We first checked into a room located in the back of the hotel and ask to move because that room was way too dark and felt like a cheap motel. The room we move to was much better with vaulted ceilings and large windows with plenty of light.