Pizza Hut

Pizza is always cold and the cheese is never melted all the way… USED to be an often customer. Clearly not anymore.

Do not order from this place. I ordered online and it said my pizzas would be delivered in 25 min. It took almost an hour. Tried to call them and no one would answer the phone. Pizza was cold and tasted old. Not all of the cheese was melted.
A frozen pizza is better than the crap I got.

I’m always ordering from this place and only had one problem the cheese wasn’t melted all the way but I noticed they were super busy other than that the pizza is always delicious, the wings are perfect and the staff is always friendly.

Ordered on the phone went in to receive my pizza, they messed mine up with someone else’s but I was cool about it and so was the guy. He was nice about it and gave me a free soda for the confusion. But I walked in to great smiles and all the employees where happy like one big family.

This Pizza Hut has the worst service of any metro Phoenix Pizza Hut. The pizza is good. The delivery drivers are nice. The «order takers» or front desk people have zero customer service. They are rude and supercilious.

Wow. I called this place three times, only to be hung up on the first two times. Driver did not follow instructions to not ring the doorbell, but to leave the food on the doorstep but found my note AND food missing, so I called the restaurant to only get attitude from the man answering the phone for him to hang up on me twice and accuse me of hanging up on him the second time. WOW. Also told me his driver tried calling me when he was outside… never happened. Not sure why I was lied to. Never had a problem with this place until tonight. Totally done with this establishment.
Clearly, I’m not the only one to that feels a one-​star review is warranted. Get a clue, guys.

Poor customer service and the thin crust taste like cardboard, no sauce hardly on the pizza and very salty. Wings are very good thou.

Poor customer service! I was told 15 minutes for my personal pizza, it has been 30 minutes and still nothing. I remember why I do not come here. The wait is too much. Best to place an order literally an hour before you get hungry. Let’s hope this is worth the wait.

We, after seeing the new bacon cheese stuffed pizza crust commercials, have tried to order one several times in the last week or so. And every time we try the local store here has ran out of them?
WOW, when we called the store at 12:24 pm to find out if they had any because the website was once again letting us get all the way to checkout before voiding the order, were told by an employee that they had already sold all 6 of them… ALL 6 OF THEM? ALL sold within an hour of opening? Pretty poor dam service!!! The commercial should say that you are too cheap to make enough for everyone so don’t even bother trying to get one.
WORST experience ever and worst service ever from such a big pizza chain store!!! Pretty sure there will be no response, and NO we did not order one of the «IN STOCK» pizza crusts.
We probably will not try again after being burned this many times on an item you promoted so much.