Panera Bread

Hands down the worst Panera in the state. Consistently out of product; the turkey sausage for the breakfast sandwiches was out for the third time-​the only reason I frequent the faux fresh establishment. Low morale among the staff judging by the quality of service. Try Mr Bagel

I love that there is a fast way to get clean food. I’ve had a couple careless mistakes here but nothing to pitch a fit about. Everyone makes mistakes. They’re pretty clean and efficient. I love the rewards program it seems like I’m getting a free hot drink/​smoothie regularly. Definitely worth the price and wait time.

No bread bowls. Again. 3^rd time here recently, all mid afternoon or earlier. I only come for the bread bowls. May just have to give up and find somewhere that can handle stocking the items they sell on a regular basis.

The drive thru service was extremely friendly and efficient. My meal came out faster than when I typically order inside at other Panera’s. Though spicy mustard was forgotten, the sandwich was made with only the freshest lettuce, tomatoes, onions and bread, ham and cheese. If I loved in the area, this would be my normal lunch spot.

I came here at a friend’s request because we needed somewhere to eat and talk. She ordered chicken noodle soup, two pieces of sourdough bread, and two thai flatbread sandwiches. Not only was my hibiscus iced tea bitter and nearly impossible to swallow, but the food was even worse. The soup was salty and looked like it had been microwaved from a can of Progresso. The thai sandwiches were limp, not crusty, and very messy. They did not taste like «thai» at all. They tasted like salad wraps with no dressing or any flavor of any kind. No peanut sauce, no spice. No heat. But that wasn’t the worst part. The worst part was after taking an unsatisfied first bite and seeing something glinting in the fluorescent light at me from my sandwich. I pulled out a long plastic wrapper from my sandwich’s innards. It was either a clear plastic straw wrapper or a ripped-​off piece of plastic from a salad bag. Whatever it was, it was absolutely disgusting and completely unappetizing. I brought back our sandwiches, which had arrived cold anyway, and got a refund. The manager and the cashier were both very understanding and knowledgable, and offered twice to cook us new food. But we had both lost our appetites at that point, so I took the refund instead. We ended up nibbling on our sourdough bread while we talked for nearly two hours.
I was extremely unimpressed with the staff, aside from the manager and cashier. The employees were mainly young folk, college age. They were all loudly talking with their friends who had come in to eat. Two female staff members did not work at all for the time we were there and instead talked to their friends at a table not far from us. The customers who came in were unfriendly, unhappy and didn’t look like they were enjoying their food much either. Unlike me and my friend, however, everyone else ate their plastic-​free food.
We left ten minutes before closing and swore to never return. This particular Panera Bread was a step down from McDonald’s.