CVS/Pharmacy

Came here a couple days ago for some intimate wash. The manager came up to me and told me not to get it because it was bad for my vag and it would clean out the good & bad bacteria.
She’s super nice. Made me feel like she really cares about the wellbeings of customer’s
Only sucky part is they don’t take Applepay :(

Typically don’t stop at a cvs however on our quest to find a plunger the wife suggested we try cvs after the epic let down at save mart who are located in the same complex and were all out of plungers … How does one run out of plungers …
Well cvs to the rescue — they had a plunger and it was cheap but it did the job it needed to.
A solid 3 stars for cvs for having a plunger and the customer service :-) the rep didn’t know they carried them.

I usually only come here to pick up my parent’s medications. Every time that I have been to the pharmacy, the employees there have been friendly and helpful.
A couple of times, actually… I’ve stopped by if I do stop by here, it’s for random, last minute items. I’ve been there two times recently, to purchase new headphones. One time, my cat chewed my cord. The second time, my kid broke the headphones. I was able to stop here on my way to work because I didn’t have time to go anywhere else. I was able to pick up a pair for $ 10.
The store always seems to be in transition whenever I’m in there. One time they were putting out Halloween. More recently, they were putting out Thanksgiving. It’s your basic local drug store. I find it convenient when I need something in a hurry and I’m in the area. It’s a good location, right off 11^th and Corral Hollow, close to the freeway. You can earn good rewards with their card.

DO NOT SHOP HERE!!! I went online to check the price for a camera and was quoted 11.29, when I went in I was told it was 14.29. When I told the cashier she called up a «manager» named Derrick. Seriously RUDE. You could tell he didn’t care what I had to say. I would have gotten better customer service talking to a wall. I tried to tell him, I went online, put their address in, asked pricing for a disposable camera. He wouldn’t even look at the online page. He said I should know that is only good online, it was implied because I was online. That just because it didn’t say it was only good online, everyone knows pricing is for online purchases only. If I didn’t like it buy online. I couldn’t buy online because my sone leaves for outdoor school tomorrow morning and it wouldn’t get here on time. He sneered at me and said, then I guess you are paying the 14.29 then.” I will take my pharmacy purchases else where as well. I hope the $ 3 was worth the $ 150 month in prescriptions each month from my family. Such a small minded idiot, who does not understand customer service.

I really want to like this place since it is close and my rx plan requires either this or a mail order service. Not sure if there are just too many customers and not enough staff but the customer service has either been surprisingly helpful or severely lacking. There is frequently a wait for the pharmacy and when you do get up to the front they are sometimes pharmacy students in training. Last time I went, the student could not find me in the system and referred me to another tech. I was told by that tech that my rx was ready but they did not tell me to go back in the line I was in originally so I wait until it is clear that the tech is longer assisting me. I ask if someone is going to get the rx and that person tells me to go wait back in the original line again to get my meds. Did not grab them or assist in any way so back in line I went… annoying. Other times I have waited for the rx but their PA system lacks so you can’t hear it anyway and end up circling the store for a long time until you wonder WTH! Calls are not much better with on hold times of 15 minutes. If I had my choice I would go elsewhere for a more consistent experience.

Incompetence at best.
Total of 2.5 hours wasted waiting on one prescription with no one ahead of me. The most annoying part was being sent from one window to the next several times before the could figure out what to charge me. I should mention I called ahead this time to see if the prescription was ready and was told it was.
If I needed to drive 20 miles to find another pharmacy, I would not hesitate. Luckily there are several close by. I will not be back.

Ok, So I ve been inside this Establishment a few X’s, and I tell ya it gets no better really. It always seems understaffed, and the lines can be long depending on T.O.D. Anyhoo, I still frequent this place because of the awesome deals I get with my Extra Care card, and coupons. (Yes I can be a Extreme Coupon-​er if the time is right) but yesterday was the worse service by far. First of all It wasn’t just me who received bad service. The clerk was ringing up the customer before me, and I kinda noticed she was slamming her items around. I just kinda bypassed it since it wasn’t me she was doing it too. Then it came my turn, and i had nail polishes two different kinds of the same color… but no price wasnt on them so i needed to have her price check. She Snatched them from me… Ok First Let me say one thing… IM BLACK! The last thing you want to do is snatch anything from a black girl. But being the Respectable person I am … (Plus My kids was with me) I let it slide. Anyone who knows me knows that I usually don’t let that slide. but I ve grown ALOT so It kinda takes a Load to take me out of character these days. Plus I Dont really like Showing out in front of others lol. How would that look? So I just gave her a dropped jaw look, then she proceeded to tell me the price. I told here which one I wanted then she threw the rest in a bucket of some sort on the floor next to her. I had a bday coupon so I proceeded to use it, but then she told me I had to buy more to get the value… so i told her to get the nail polish back. Look the whole time her body lang was so yucky… she probably should NOT have been helping ppl. Clearly she was upset about having to work or something. She even referenced on how she wasn’t in the mood today… o0 Who does that? Im like girl you really need a reality check/​News Flash no one is holding a gun to your head to work here! SMH! I cannot stand when cashiers do that, throwing off all that — Energy on others! At least she said thank you and have a nice day… WTF?. The Cashiers name was Brittany and She was a blonde — haired white lady … If i go there again i wont have her ring me up, I just go to the Rx or something. I dont think I wanna allow her to press her luck with being rude to me Twice… Im just saying.
* Update* Son Reminded Me That she also proceeded to OPEN my Lip Balm Because she couldnt get to the Barcode!!! I Forgot about that… I was in disbelief… but then she gave it to me for $ 1 …and She didnt touch it with her hands so I got it anyway. It just floored me on how frustrated she got becuase she could not scan it! I mean Dang… Im proud of myself for not Throwing a few choice words her way… I m contacting HR… wasnt at first but now I am.

I stopped for a new prescription at 7:45pm after all the other pharmacists in town had gone home for the evening. Fortunately for me, Pharmacist ‘Heather’ was on duty. I am a senior citizen who doesn’t hear well, so she took her time with me. The meds I required were pretty expensive, but Heather suggested that I take the lower dose capsules available in that medication because it would save me quite a bit of money. Wow! It saved me more than $ 40. While I was waiting for the prescription to be filled, I had an opportunity to talk to other employees; they were all cheerful and helpful. I have come to find that people in Tracy are much friendlier than the cities by the bay, and so are the people in the stores who assist us in our needs. The friendly, helpful folks at this store give Tracy a good name, and is a great reflection on their company.

i love CVS in general!
they have all the general items around the house i need for a lower price. what is even greater is that i group things together in order to get coupons, then use the coupons to get more discounts on the rest of the items im going to purchase.
great store, always great service!
also, the pharmacy does their job quickly too! if you get your meds here, you usually get a coupon of $ 5 off anything in the store. so while im waiting for my meds, if i need anything, like shampoo, snacks, etc, i usually get it for free since i get that coupon.
love this store!

We only come here when we need to, which is not very often.
The store is well stocked and the shelves are neat. Pretty decently clean inside and they have a lot of deals on drinks and food items.
Staff are chatty!

Just an irritating review with a better ending…
I frequent this retail store often, typically running in on a lunch break or after work for make-​up, medicine, feminine items… whatever the day may call for. I ran in to grab some mascara because mine was out. And, trust me… you DON’T want to see me with no make-​up or mascara on… I look like my ugly twin sister. (okay, I don’t have a sister, that was my poor attempt at humor)…
Anyway, I race to the only line open and, of course, there was a lady being help with a CARTFUL of shit! (well, not real shit… but everything from food items to laundry baskets to bug spray… one of THOSE shoppers!) So, I’m thinking, «Crap, I really gotta get back to work!» There was a gentleman in front of me with one item and he was patiently waiting. As I stood there, the cashier, Renee, couldn’t find a price on one of the items so she called her gopher boy over to do a price check run. Then, the next item wasn’t scanning… UGH! I walked over quickly to the photo center to see if anyone was working there so I can get my measley beauty aid rung up and paid for. No one there (my luck). I went back over to the line and the gentleman sort of chuckled like, «We’re gonna be standin’ here a while.» A few minutes went by and I finally asked the cashier if there were any other registers open. She looked right at me, looked at the line of registers down the row, looked up at her register light with the #1 on it, then looked back at me and said, «No.» What a bitch, right? So, I said, «Is there someone available in photo who can ring us up?»
Again… she said, «No.»
I asked, «Well, can you call someone please?»
She shook her head back and forth, snickered sarcastically, picked up the phone and looked directly at me while calling for assistance. I stared straight at her. You could almost hear the music right before a gunfight (whistling)… I said, «Thank you, I know that was hard for you.» I walked over to the photo center, got rang up, and she still wasn’t done with the shit-​cart lady.
I never call a store manager to complain about someone, but Miss Cashier just irritated me with her attitude, never mind the fact that she didn’t have the wherewithall or common decency to call for assistance to take care of other customers when she knew she was going to take some time with her current one.
After speaking to the store manager who heard me out, she was extremely nice. She didn’t make excuses and said that she would handle the situation because all of their customers should walk out feeling satisfied and want to come back. This was good customer service, even if she was bullshitting me. All customers want to feel acknowledged and helped. Maybe Miss Cashier will learn a little something about being aware of her surroundings and not making customers feel as if calling for help is putting her out.