First it advertises as having a pool with pictures to prove it. Guess what? They are pics from Quality Inn! Second apparently it’s also a halfway house for the homeless, I heard someone asking about their voucher and the social worker they needed to call. A bunch of men were hanging out in the dirty parking lot drinking, I felt safe, NOT ! I stayed one night because of extenuating circumstances I feel like a now need a tetanus shot. To top it off the coffee maker was broken and I know it had been a while because the unused filter from the last person was still inside the maker…
Rikki B.
Évaluation du lieu : 1 Citrus Heights, CA
Warning no wifi for three days. I don’t think anyone even called AT&T to have it repaired. The front desk has no idea when it’s going to be fixed. Every time I’ve called they set an appointment and give you a three hour window. I couldn’t imagine that they give less curtesy to a commercial hotel in high demand paying close to a 1000 a month I think the staff at Ecno lodge just doesn’t give a fuck. Management not the poor girl up front who is extra nice and taking allot crap and handling it with care and concern I blame management for not being on the ball and informing there staff what’s going on.
Kristina G.
Évaluation du lieu : 2 Culver City, CA
I stayed here for 1 night its your typical freeway exit MOMO a place youd think people just go have sex and leave. I wouldn’t walk in the room barefoot or even with socks shoes or sandals are a MUST! The staff was friendly check in and check out was super fast and easy which is always a plus. The sheets didn’t feel clean thankfully i always take a large sheet to cover the bed and my own pillow and blanket for that exact reason.
Rachel C.
Évaluation du lieu : 1 Fremont, CA
We booked here because we were attending a wedding and it was the cheapest hotel we could find in that area. BIGMISTAKE! After all the inconveniences, I would have gladly paid the extra $ 30-$ 40 for Best Western or Holiday Inn. We get there around 1:30PM(check-in is at 1). During the check-in process we are interrupted by a gentleman complaining about the hotel and telling us that we should save our time and go elsewhere(I should’ve listened to him!!!) The lady at the desk didn’t handle it very well. A lot of attitude and eye rolling. It was really uncomfortable and definitely didn’t set the right tone for the rest of our stay. Problem #1: We get our keys, and carry our luggage up stairs to the second floor, room 412. Our key cards don’t work. My boyfriend goes back down to the lobby and gets the keys«re-scanned» while I stay with our luggage. He comes back upstairs, they still don’t work. He goes down to the lobby for the second time, and they«re-scan» them again. Comes back upstairs. THEYSTILLDON’T WORK. My boyfriend goes down for the THIRDTIME. This time they give us two different key cards and a different room, 414. Low and behold the key card actually worked. Problem #2: We get in, and it’s HOT in the room. I try to turn on the AC(it’s about 95 degrees outside at this point, so the room was pretty warm too. The AC makes an awful rattling sound and there’s no cool air coming out of it. We call the lobby. They say they’ll have someone from maintenance come up and see if they can fix it. He comes up and begins working on the AC. By this time, it’s around 2:45PM and we had to leave for the wedding at 4. I didn’t want to begin getting ready with how hot it was in there and with the maintenance guy working in our room. He then determines that the fan was broken, so even if they could adjust the air to be cooler(that device was broken as well) the fan won’t actually blow the air into our room. He said he would go downstairs and see if they can get us another room OR a discount. I tell him we would need another room AND a discount, and as soon as possible, because we are on a time crunch because of a wedding. He said he will have them call us. Problem #3: We hear NOTHING from them for another 30 minutes. Finally I call, and tell her that this is ridiculous and a huge inconvenience. We had to leave for a wedding in less than an hour and we are stuck in this hot room, and no one has even checked on us or given us an update or ANYTHING. She apologized and said they were waiting for another room to be cleaned. Finally I say F**K it and start getting ready. Right when we were about to leave for the wedding, my boyfriend calls downstairs to let them know we have to leave or we’ll be late. Not 2 minutes later, a man comes up with another key card for room 417. He apologizes profusely and tells us we can get 30% off our stay. Room 417 was fine– I was relieved that the AC worked. As fast as we can, we move all our luggage over to THAT room and leave for the wedding. Problem #4,(BIGGESTPROBLEMOFALL): We were late to the wedding because of all of this. Problem #5: The next day we go to check out and I tell the lady we were promised 30% off our stay by the manager who helped us switch rooms. She says«oh yes, I took the discount out already». I look and it’s only a 10% discount. I tell her hmmm, this is only 10%. She says«Are you sure he promised you 30%? Maybe you misheard him because of his accent. hahaha…» Uh no, my boyfriend is Mexican and he understood him JUSTFINE lol. She apologizes and laughs and says«You must be better at math than me!!» NO… I think she was trying to see if we would even notice… So then she gives me the 30% off as promised, which equaled about $ 24 off. On the drive home, my boyfriend and I laughed it off and decided it was a lesson learned, and I just want to put it out there for the rest of you so you don’t make the same mistake I did by booking here! This place is a wreck! BYEFELICIA!
Mrs. R.
Évaluation du lieu : 1 Stockton, CA
Never again. Forget that this place looks like it was never cleaned of mold or updated to make you feel like you’re in a clean and sanitized place… low-cost or not, you should feel comfortable. We needed a place for the night, and decided to give this place a chance. My BIGGEST complaint, not only did the cleaning lady just come into our room… sorry I did not hear the apparent«knock», BUT there was even a couple that was trying to get into our room. I opened the door to get the guy to finally go away. But I ended up stay awake the whole night, even though I locked up, I was still alone and didn’t know if someone else would try. The room started to smell to smoke, did smell like smoke when we entered the room. We sprayed the room and beds with Lysol. Despite that, eventually the smoke smell came back. We checked the bedding the best we could, but after spraying, still put a blanket we had on the top to sleep on, still left feeling itchy. The bathroom door had holes in it, flooring was… well it left you wondering if it had been cleaned after the last person was in there. Our room had a iron spot in the rug. Honestly, renovated? Heh. Sorry, but we will not be doing business here again. You should have more pride in your business and in making the rooms comfortable for people to want to return, not them leaving and wondering what they just laid on. Maybe if you take into considering, «would I lay on it or touch that or even want to see that?» And improve, perhaps the negative opinion would change.
K Bobby G.
Évaluation du lieu : 2 Los Angeles, CA
We just needed a room for the night… We were greeted with a smile… We asked for a nonsmoking room… We with to the room… There were cigarette butts all on the landing to the unit. And a piece a bread, that was clearly there for some time it was hard as a rock… Inside I have learned from the past to check ALL the bedding… for, you know… I found 2 dead ones in the trim of the mattress… Nothing alive… I could clearly see that the front door was forced at one time… The paint around the jamb was peeled/torn from the wall… The sofa bed in the room had stains on it… The bathroom door has an obvious patch hole where a fist went through it… In order to close said door you must lift it or it drags on the tile floor… We left our luggage in the bathroom for the night…