At first I wondered why this place recieving low ratings because I have always recieved great service. Until today. I ordered two mcdoubles on only got one and ONTOPOFTHAT the one i got only had ONEPATTY. Mcdoubles are supposed to have two. The employees need to pay attention in not only taking orders but also what they’re doing.
Scott C.
Évaluation du lieu : 1 Roseville, CA
I was really hungry on the way home last night so decided to stop at this McDonalds and get something to eat. This place was a joke. Female managers were yelling at each other in proximity of customers, they were very unprofessional the way they talked to other employees. The fries were cold and it was the worst burger I ever had at a McDonalds. I can see why the In and Out Burger place next door was so busy with a line of cars around the building while McDonalds was empty. I am cured from eating at any McDonalds for a while.
Joe h.
Évaluation du lieu : 2 Hayward, CA
Ok. I love McD .but this place is a joke. The food was cold. The order was completely wrong. Even after they get the order wrong I have to wait 20min for the right one. Every Time I come here, they always get it wrong. The food is terrible because no one there gives a flying F.
Hugh L.
Évaluation du lieu : 1 San Francisco, CA
Slowest MCD ever. Fries under cooked. No napkins. Never again. We waited 30 min for 2 large fries and the fries were undercooked.
Yolanda C.
Évaluation du lieu : 1 Manteca, CA
If I could give this place no stars I would. This place is so dirty. The workers are rude and have no sense of customer service. I know this is a minimum wage job but geese people if you hate it this much don’t work there.
Robin D.
Évaluation du lieu : 5 Tracy, CA
Lilyana honestly gave me the best customer service I have received at any Mc Donald’s, EVER! I was having a bad day, came to grab a bite with my kids and Lilyana helped us. She was so friendly and helpful. Her kindness honestly changed my day around. It’s so refreshing to see that there are good people in the world. I felt blessed just to have met her. She was my little angel that day.
Michael N.
Évaluation du lieu : 3 San Jose, CA
I have written many review for McDonalds and I guess I have to write another one, they are all about the same. The food is there if you eat too much you will be spending some quality time in the restrooms. The employees here at this McDonalds were friendly, fast and accurate. I am guessing that is about all you can ask for when you want fast food. This location was clean and the restroom which I have already mention were also clean, so over all a good experience.
Jason E.
Évaluation du lieu : 1 Antioch, CA
Horrible. Every time i make the mistake of trying to get food here the line, long or short, moves at a rate of about 1 car per 5 minutes. Sometimes more. I’ve seen them send cars to park to wait on orders presumably to get the next car in line their order but nope… then that car just ends up waiting another 5 – 7 minutes. One would think that after waiting a minimum of 5 minutes per car over the course of 5 cars(25 minutes later) their order would be ready to go by the time they got to the window but that’s not the case. And considering the wait times you would think they were slaughtering cattle somewhere in the restaurant and cooking them fresh but cold soggy burgers are the best you can hope for because not only are they not fresh, but rarely correct to what you ordered. There is one good thing this restaurant has going for it that few have… An exit port before the pay window so you can leave.
Pat M.
Évaluation du lieu : 4 Sacramento, CA
Lilyana was the only clerk at the register. The excellent service she provided was so nice. No one in the back was helping her. There were 7 employees back there at 1pm and she was running the register so cool and calm. Moving the line of customers. It is tough to work like that when you don’t have other staff helping you, but she was a pro. I thanked her for her hard work.
Andy A.
Évaluation du lieu : 1 Mountain View, CA
Just did a 2 day hike with my friends at yosemite and on our way back to sf we wanted a snack so made a quick stop at this McDonald’s. We were all really tired and just wanted something small(i.e. coffee, sundae etc). We ended waiting for 20 minutes just for these small things. There were other people waiting for their orders too and I noticed the people before me waited just as long for their orders. I even heard one of the managers there yelling«why do I see all this food not going out?» Clearly there are workflow management issues with this McDonalds. Foodwise, my friend was not pleased with his McFlurry. It was super iced and frosty. He could not taste the ice cream. Also, there were way too little sauce on his ice cream.
Diego M.
Évaluation du lieu : 1 Tracy, CA
Incredible. I arrived at this location at about 9:58pm, not knowing exactly what time their lobby closed, and stood in line for about 8 minutes. It wasn’t until 10:06pm that the lady,(looked like the supervisor), began to walk towards the doors and said that she was closing down the lobby. Now, I don’t know if they were having a bad day or if they were just too busy. However, the fact that I was waiting in line for a while before being told anything, really dissatisfied me. Plus, the fact that she didn’t even apologize for the inconvenience was really unprofessional. I’ve worked in the customer service industry for a while now, and one thing I know is that I always ensure superb satisfaction. I don’t usually post negative reviews, however, this has been one of the worst experiences for me.
Brian Q.
Évaluation du lieu : 1 San Jose, CA
Worst McDonald’s I have ever been to. They had two lines for their drive thru and they served two people after me when I was already there waiting. Not to mention they took insanely long to serve people. Get to the window and my order was still missing stuff, this one needs some work.
Tim R.
Évaluation du lieu : 1 Stockton, CA
This by far is the dirtiest I’ve ever been too. The bathroom was disgusting. The food was horrible. Fries like they been there for about 2 hours. Trash overflowing floors covered with trash under tables. Cmon McDonald’s you’re better than that!
RAVNEET T.
Évaluation du lieu : 2 San Jose, CA
Service: Horrible. No hello no thanks(it’s McDonald’s so no big deal) Dive thru: slowest ever. So slow that I wrote and edited this review like 5 times. Food: i stopped by bc I was craving their Oreo frappé and it tasted as I expected so giving them 2 stars.
Cora A.
Évaluation du lieu : 1 Modesto, CA
Not a good McDonalds at all, very slow when it gets crowded, staff are not professional, chewing gum while taking customers’ orders…
Brittany P.
Évaluation du lieu : 1 Stockton, CA
This mcdonalds seriously sucks! I live in Livermore and this mcdonalds is the closest from where I go fishing and every time I go there they have messed up on my order. I’ve had everything you could imagine from a soggy breakfast sandwich to burnt mcmuffin. One time they forgot one whole meal along with 3 Hashbrowns. I’ve even found a hair in my pancake platter!!! Its seriously ridiculous. And they also take forever. I keep on going back because I think maybe they won’t mess up this time. But nope, they need new management or more help.
Jasmine X.
Évaluation du lieu : 2 San Francisco, CA
Such a grim Mickey D. I stopped by here because my friends and I were on our way back from Yosemite… good lord no one should have to wait 30 min for food at a McDonald’s especially when there are only about 2 – 3 groups in front of you. It was so overwhelmingly evident how unmotivated the employees here were. I literally said my order over five times before they got it down… and then it took forever for him to figure out how to input the transaction and take my credit card. Then it took even longer for the food to come out despite the fact that the only thing I got were chicken nuggets… eep. tldr; honestly you’ll probably still end up stopping here if you’re on a road trip and it’s the only food in the area… but be warned. Lines aren’t really long but it’s super slow and inefficient here
Libby T.
Évaluation du lieu : 1 Manteca, CA
As gross as it gets. We pulled into the drive thru, ordered 2 Iced Caramel Mochas. They were out? So we ordered 2 cheeseburgers and 2 caramel iced coffees and a 20 peice… big mistake. We paid at 10:54, and were asked to pull into a space ahead whike they prepared fresh nuggets. At 11:17 they walked out, handed us our food and drinks and walked away. Mind you the doors were locked for the lobby. We tried the drinks, worst rendition of iced coffee EVER. We then went to check out the food… it was literally thrown into the bag, cold and completely wrong. Suprise suprise. Never again.
Suzanne Z.
Évaluation du lieu : 1 Rocklin, CA
Stopped here for lunch on the way home from the Bay Area. All the tables were dirty. The bathroom was absolutely gross, wait til you get home! They got our order wrong. None of our drinks had tops on them until we asked for them(after waiting for several minutes), napkins were included with our order, one per person, I guess that’ll do. They seem to be short on supplies and management here. We watched a father with young child ask for a table to be wiped down for over 5 minutes, he had to go back and ask a second time, when I suddenly realized my elbow was stuck in some goo on our table… Yuck. We’ll stop at Wendy’s or In ‘n Out next time!
Marivel O.
Évaluation du lieu : 3 Oakland, CA
Its well McDonalds. Its relatively clean and has the kids play area. However, some of the video games dont work. They more often than not, get your order wrong. That was the case today, but they fixed it and were relatively nice. The food had been sitting for a long time and well it doesn’t have that freshly made taste. The chicken nuggets were hard and rubbery.