Bill Marsh Buick GMC

Traverse City, États-Unis

3.5

Ouvert en ce moment

10 avis

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Téléphone :
+1 231-668-9140
Site :
www.billmarshgm.com
Adresse :
1621 S Garfield Ave, Traverse City, MI, 49686
Catégories :
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Informations professionnelles

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Oui

Aujourd'hui

Aujourd'hui 8:30 – 19:00
Ouvert en ce moment
Heure locale (Traverse City) 16:59 lundi 9 juin 2025

Horaires d'ouverture

lundi 8:30 – 19:00
mardi 8:30 – 19:00
mercredi 8:30 – 18:00
jeudi 8:30 – 19:00
vendredi 8:30 – 19:00
samedi 9:00 – 17:00
dimanche –

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10 avis sur Bill Marsh Buick GMC

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Évaluation du lieu : 5
Traverse City, MI
Josh Lawson did it again! Made a car buying experience amazing! He even went the extra mile on this one, being our second buy from him! Thanks again Josh!!!
Évaluation du lieu : 2
Traverse City, MI
The salesmen are great. We bought our 2013 GMC there. Service, very disappointed. Took car in for loud noise in the rear. They said they could not find the noise. «Drive it until something breaks.» 6 months later rear brake pad is gone. They offered to replace all on back end for full price. Poor diagnosis. Early pad failure because of it. If they can’t solve a simple problem, Not going back!
Évaluation du lieu : 1
Benzonia, MI
came back for a follow service, another AM service tech didn’t show up to work, gave my wife a tiny loaner car, then told her they had to keep our Acadia longer because it had to be that tech to do the work. Once again a call ahead of time to avoid another wasted day would be great. it seems like there could be better policies and logistics in place.
Évaluation du lieu : 1
Kalamazoo, MI
While I had my car in for servicing (to check out a noise that was coming from the underside) I was informed that one of the people servicing my vehicle broke the tire sensor. I wasn’t concerned at first as I assumed that they would just replace it as it was their doing in the first place. They told me that I had to pay for a new one if I wanted it replaced. The whole situation was very annoying. I left with my car in worse shape than I brought it in. They also could never figure out what the sound was. Totally unprofessional. Do not go there if you need servicing done on your car. Go to Williams or Godfrey.
Edit: Thanks for the generic apology that you used on all the other complaints.
Évaluation du lieu : 5
Traverse City, MI
I brought in my 2013 GMC Sierra for an oil change and tire rotation. I arrived on time for my scheduled appointment. My truck was taken in for service immediately. Before heading to the waiting area, I grabbed a snack and drink from the much appreciated snack shop. I was pleasantly surprised when wOrk on my truck was done in about 30 – 35 minutes. I didn’t even have time to finish reading my magazine! I plan to return again for my next oil change.
Évaluation du lieu : 5
Chicago, IL
I recently purchased/​leased a 2015 Buick Encore from Bill Marsh GMC Buick. Never have I had such a positive experience when purchasing/​leasing a car. Carol V. was so professional and helpful. She made the experience so enjoyable for me. I love my new Buick Encore and will continue to give my business and refer friends and family to Bill Marsh.
Évaluation du lieu : 5
Traverse City, MI
All I asked was to make the deal quick and easy. If it was any easier they would have paid me to take the Acadia. Mark B did a great job I really appreciate the service. It was the quickest I have ever purchased a car and left the dealership. That is what I asked Mark to do for me.
Évaluation du lieu : 5
Traverse City, MI
I worked with Josh Lawson. We have always bought GMC vehicles. Just traded in my Terrain Denali for my new Acadia Denali, and I love it. Looked at the SLT, but the color of the Denali was what I wanted, along with the whole package. It’s my second Acadia, and I love it even more than my first one. Marsh is always on top of everything and make the transition from old to new vehicle easy peasy. Geoff Rohdy was on vacation, and he is the salesman we’ve always dealt with but Josh did a wonderful job. Always a great experience at Marsh GMC… AND that’s why we keep coming back!
Évaluation du lieu : 5
Harrietta, MI
We have just least our first vehicle from Bill marsh one thing I liked was they answered all my email questions quickly no matter how silly they where and when we where ready to test drive a few different vehicles they were very accommodating to our wants they even suggested a vehicle for us to test drive which was cheaper than the ones we were looking at and better on mpg. We actually least the one the told us about they have been good so far even after the sale we needed some service work done and while I waited around they always asked me if I needed anything water coffee what ever I asked for I received just real excellent customer service I will lease from them again we had are dealings with CAROL V. I will keep you posted on future dealings.
Frank
Évaluation du lieu : 1
Traverse City, MI
Purchased a new GMC Terrain, $ 38,000 the truck has regular starting and stalling problems and just developed a click in the left front CV axle. They have had my truck in service several times and have not fixed any problems. This dealership treats me like I know nothing about cars and always try to sell thins my car doesn’t need. I won’t buy/​service my truck here again.