After getting familiar with our BMW for a few weeks we went in for the new car followup training experience. Nicole is truly exceptional in explaining the features of our BMW and we loved leaving the dealership with our washed and gassed up showroom fresh BMW!
Ryan F.
Évaluation du lieu : 5 Shorewood, Milwaukee, WI
Awesome communication and experience. Every component of the transaction flowed smoothly and was extremely transparent. In addition, my deal took weeks to put together and they were patient and helped with all my extensive information requests. The whole organization is top notch. I worked with Nicole B. On my deal and she was great and I’ll buy my next car from too.
Kurt M.
Évaluation du lieu : 4 Harbor Springs, MI
The service department was very helpful in dealing with a seat malfunction. Experienced some delays in getting the part and problems with the repair itself but they provided loaner car and offered to deliver car even though we are located over an hour away.
Linda R.
Évaluation du lieu : 4 Harbor Springs, MI
This team was highly responsive to my needs, going so far as to pick up and return my car to my doorstep. i will certainly buy my next car from them.
R J.
Évaluation du lieu : 4 Fort Worth, TX
For the most part, Fox is a good service department to work with. They experienced a multitude of problems in diagnosing and repairing our X5’s stabilization system problem… won’t go into that, but they made it right, finally got it fixed and it’s trouble-free for the past 1100 miles(knock on wood). Matt, the Svc Mgr was pleasant to deal with, helpful, and did his best to deliver what you expect from a BMW service department.