Buzz Off Automotive

I bought a Living Social deal for an interior and exterior detail. I thought their service was top notch. My car looked better than new. They also got the books and crannies that some other car washes/​detail places miss.

I was in an emergency situation as i had to turn in my leased vehicle the next day. I had some pretty bad scrapes and dents and I knew I was going to get charged a ridiculous amount by the dealer after inspection. I took my car to Buzz Off hoping to mitigate the damages as much as possible. The guys took my car and in under an hour was able to get the car in much more presentable shape at a shockingly low price. The inspector assessed the car and determined it was normal wear and tear and I would not be responsible for additional fees. This was a miracle and I only have Buzz Off to thank. I will be back.

I was really happy with the service at this place. A friend gave me their Groupon to use here after I purchased a used car. Buzzoff cleaned the inside of this car up well past my expectations. I was able to drop the car off and pick it up after hours. Couldn’t have been easier. Strongly recommend

Horrible. I’ve had my car detailed at quite a few places, and this is by far the worst. It’s as if they have some young kids (who could care less about their work) do all the detailing, then a supervisor doesn’t even take the time to go over things to double check the work. No quality control whatsoever. The top half inch of all my windows were still filthy. They didn’t take the extra step to roll the windows down enough to clean the top edge of the window. They also must have spilled something on the leather in my back seat, because there was a new stain on the seat that I didn’t notice until I got back home. No way was I going to take it back there to have them attempt to clean it. I would never go back.

Very poor communication with customers. I had ask to have my headlights looked because I believed my ballast on my headlights was shorted. I was not told I would need to pay just to have it looked at. There mechanic cut of my old ballast from my headlights and my relay. He threw them on the counter saying they where a junk brand and to buy there’s at $ 75 a piece. When I mentioned I seen the same ballast he showed me online for less than $ 30.00 I was told I had to pay a shop fee for them to cut out my wiring and to tel me what I already knew. When I tried to explain to the mechanic I was not informed of any shop fee prior to them taking my vehicle he brushed my off and Ignored me and walked to the back. Great way to run a business.

I bought a groupon for an inside and outside detail. They called back later and asked for $ 25 more because of the pet hair. It was on the groupon so I couldn’t complain as my car was full of dog hair.
(The one thing that does irk me overall in auto detailing /​car wash industry — I drive a MINI Cooper it’s half the size of a regular car, yet I never get a discount for bringing in such a small car. But for sure they will charge anyone for a SUV /​Crossover /​Truck — NOT a ding on Buzz Off — just an overall annoyance when dealing with car wash /​detailing places).
The detail was done well — my car looks brand new and it’s 4 years old. The one thing I wish they would have warned me about — my floor mats were still wet. The next morning my car smelt musty because of this. Had I known I would have left the windows open or pulled the mats out overnight. I solved it by leaving the windows open a few days and spraying Fabreeze on them.

I bought a car detailing groupon for this location — decent job, but car seats were still stained after service.
On top of that, I also purchased an oil change to be finished during this time. Quoted 6 hours from start to finish, they finished in 7 hours… and by the end of the 7 hours, they realized they never performed the oil change! Super disorganized, very poor service. Would never come back.

Purchased some Philips HID bulbs for $ 275 installed with what was supposed to a «lifetime replacement» warranty but when I went to cash in on it not only did it take weeks to get them done but they were sent the «wrong ones» had to settle for a slightly different color which were horrible to see so I insisted on what I had before. They then proceeded to tell me that they were going to have to charge me because their vendor was no longer supplying them to them! I’m still not quite sure how a) as a business they could have the audacity to say that to a customer who you originally ripped of for bulbs that are market priced for $ 65.00 for a set and take 15 – 20 mins. To install by the way and b) how is it my problem that the vendor is not supplying to them? Anyway, it pissed me off so bad that I had to report them to the better business bureau since they were jerkin me around so much. And just when I thought they finally made right after all that…9 months later my cheap non Philips bulb, which I learned were not Philips because when one blew out I took it out myself and nowhere on the bulb was Philips to be found. Moral of the story, don’t waste your time, money, or agrevation on this joint! Worst part about it was despite one of my friends telling me this place was garbage and not to go there I gave them the benefit of the doubt and trusted them and got burned like the shitty business morals they use and the shitty replacement bulbs they put in my car.

I had my car fill up with about 8 inches of water during the flood we had over the summer. It fried my speakers and radio and made the car smell like mold. I took it in, and TJ helped me out and was really great to work with. Super friendly, and was able to work with the insurance check my insurance company gave me so that I didn’t even have to pay anything out of pocket. TJ and the team there re-​wired all the speakers, put in a new radio, and did a REALLY great job shampooing the carpets and neutralizing the smell. I really enjoyed my experience with them which was contrary to a lot of the comments here, for what it’s worth.

Bought a living social deal for this place for detailing. I bought it Saturday and called today and was told the first available appointment for detailing is ¹¹⁄₇. Yes, NOVEMBER 7^th and this is August 19^th. Totally unacceptable level of customer service. I have contacted Living Social for a refund.

Went to Buzz Off automotive to have tint on my VW golf redone due to scratching on one of my rear windows. I was told the tint film would be a «close» match in tint and color.
I was hesitant because I wanted an exact match, but I went through with the tinting because I wanted it done quickly.
I ended up paying $ 78 (rip off pricing– should have known better) for tint that was NOT a close match in either tinting or color.
This business is a shady operation and I was told by another tint business that the owner is not trustworthy and runs a poor business.

I picked up my car to find that it’s still dirty! I was about to purchase $ 50 dollar groupon when the manager, TJ told me to not purchase it since it’s the same price at the store anyways.
Not only is my car dirty but my driver seat mat is missing and there is a blue stain on my backseat leather! He told me it’s my nail polish… Sorry babe, I don’t wear blue nail polish.
They did not TOUCH my trunk. And the tech was confused if that’s included or not? Seriously? How do you not know? There was a pretty young lady that said it was included and that it should of been done. Tech was still confused.
The guy that worked on my car, I was able to listen to him yell very awful things and use inappropriate language about me, while I stand right there! The other guy working with me sincerely apologized on his behalf.
TJ basically told me his guy does not lie and he only pulled 3 floor mats although he keeps offering me 4 new cheap floor mats. That’s not what I want?! I want the floor mat that was purchased from the dealership with my car. TJ has a very odd and confused look constantly. I think he has other personal stuff going on so for that I’ll pray for him but the owner really needs to be around and see the outcome of daily activities.
My advice, find someone else and spend the extra $ 5 bucks elsewhere. They may be cheap… And now I know why they are cheap. Don’t waste your energy.
5÷8÷14 Update — called to speak with Bill who wrote response and he doesn’t exist! When I phoned the person that answered was confused and had no idea who Bill was. This business is coming off as very shady.

I purchased a Groupon for interior car detailing for $ 49. Made my appointment 2 weeks in advance. Dropped my car off at 8am expressed NUMEROUS times that I needed my car by 4pm. When I arrived the guy had just started my car!!! I had him finish vacuuming and had to leave to pick up my child. 30 mins late!!!
Seats and floorboards were soaking wet!!!
An inch of water in both cup holders!
Zero wipe down of interior!
I WILL NOT RETURN!
P.s horrible customer service too

So glad I read these reviews! I had just bought a car starter from groupon for $ 129 & when I called for an apt. It was just as another reviewer wrote… extra $ 100 because of the «model» of the car. Luckily, I was able to call Groupon & get a refund. Thank you to everyone who posted!!!

In nature, certain animals have color patterns that warn other animals to «stay away». Take bees and wasps for instance, one of which happens to be this business’ mascot. I should have heeded the warning. Based on other reviews, which oddly are no longer viewable on Unilocal for some reason, I decided to support a local mom and pop business, especially since another business in the area didn’t keep their appointment with me (Mickey Shore maybe?), and Best Buy had fried the head unit in my first car by placing the amp to close to it. That’s a fun story, too.
The first gentleman I spoke to in person there, when I made my appointment, was not unfriendly, though I don’t think anyone there is going to win an award for charisma. I explained what I wanted to have installed, and everything was all set to go except we got into a bit of an argument over where my satellite antenna would be placed. I told him I wanted on the outside, exactly where my old satellite antenna was, and he insisted it should be on the inside of the vehicle. Why argue with what the customer wants, not to mention what the INSTALLATION MANUAL says? Anyway, he agreed to put in on the outside, and he quoted me the price for installation, clearly stating that it might be $ 30 more than the initial quote if they had to get a special part.
The way my schedule worked out at the time, I unfortunately had to sit in their waiting room while my head unit, satellite tuner, Bluetooth mic, and satellite antenna were installed. If you still decide to patronize this business after reading my review, and it’s during a cold time of the year, I suggest you bring several layers of clothing in addition to perhaps a snowsuit. I’m not sensitive to the cold, but this place was a meat locker. I, along with other customers who were waiting, complained about the temperature to some of the employees, and the response was something like: «well, we have this installation area in the back that isn’t heated, so unfortunately every time we have to walk in and out of the doors between the waiting room and the installation area, the cold air comes in, so there’s nothing we can do». During my wait in the arctic room, I watched other customers come and go, often with complaints, while I shivered and watched dust settle on top of and swirl around in miniature tornados under a Ford Mustang on display.
When my car was «ready», I went to pay the bill. The gentleman I had originally talked to was gone, so when I asked the other employee ringing me up why my bill was not thirty, but forty dollars more than the original quote, all he could tell me is I’d have to talk to the other guy. I was in a hurry to get to dinner (and find a source of heat) immediately after my car was ready, so I didn’t have enough time to notice the following: the gaps around the improperly-​fitted housing for the radio unit, the satellite antenna that was not even close to where I asked it to be mounted, the Bluetooth mic that wasn’t where I wanted it (come to think of it, they didn’t bother to ask), and the fact that the AM/​FM radio — that’s right, the RADIO in the car RADIO — wasn’t functioning.
I came back the next day, made my concerns known, and they went right to work «fixing» the problems. When my car was ready (again), the installer explained that the housing installation, with its poor fit, was simply the best he could do, that the antenna and mic were in the best places, so he left them where they were, and that he simply had forgotten to connect the head unit to the terrestrial radio antenna. Seriously? I took my car out to the parking lot and checked everything out. At least everything was working this time.
The next day, the Sirius radio wasn’t functioning, but I guess that comes and goes. For the most part, it works OK. To be fair, this could just be the head unit or the tuner. The fact that the clock on the unit never states the right time when I get into the car, no matter how many times I reset it, or that the radio is temperamental regarding what source it is set to or even whether it is on, regardless of what condition I left it in, could also be attributed to faulty equipment and not necessarily an error in installation.
So… whatever the opposite of a sauna is, I don’t know what it would be called, but it would feel like this business’ waiting/​sales room in the colder months. Any season, however, the reception you’ll receive from the staff will likely be just as chilly, and you may feel a «sting» when you consider what you got here for the price you paid. Bee-​ware, it’s a buzz kill.

I had two cars tinted and they turned out great and the communication was great with Buzz Off. My remote start was a different story and I was dissatisfied with the install. I took it somewhere else to be fixed and it cost me $ 100.00 to get it fixed. Buzz Off Auto was kind enough to give me a store credit for that amount, but I don’t plan on making any more purchases there so that’s a waste for me.

these guys treat customers the way every business used to. they opened up for me on a day they were closed to install a remote start in my car because i was leaving the next morning on a road trip. i really wanted the autostart since i was traveling to a cold place and wanted to be able to warm up the car and keep the battery charged without having to go out every morning. buzz off is a great spot to get any custom installations done on your car. alarm systems, stereo, exhausts, rims, remote starts, headlights, etc. highly recommend these guys. to notch. i just wish i had more time (and money) to get things installed in my car by these guys. they were awesome.