First of all this is a Chuck E. Cheese’s. It satisfies all of my expectations of a local indoor kids attraction. I don’t expect the staff to be geniuses or to treat us like royalty. We go there more often through the winter time and have been going on and off for the past 3 years. Based on all of our experiences I give it 5 stars. 1. Food– it was decently priced and the pizza is surprisingly good considering they are not a restaurant primarily. They have sufficient selection and a salad bar with free refills for the health conscious. It’s main attractions are the games– not the food. So for that– they get my vote. 2. Safety– they have a system to verify kids leave with who they came with. It’s well maintained and kept so nothing is falling apart. I can let my 3&5 year old roam free with a pocket full of tokens and I can sit and keep my eye on them from afar. Awesome! 3. Staff– has always been friendly and courteous with us. Their position doesn’t require a degree in rocket science so for what it is and what they are paid they do a good job. We even had a bday party there for one of our boys and it went over smoothly– way easier than me hosting it at home;) …also– by far the most affordable birthday location! 4. Games/Prizes– lots of games and variety of prizes– they let you pay the difference if you don’t have enough tickets to get whatever your little prince or princess’s heart desires– and from my experience at other places– you get a lot more play and prize for your buck here. 5. Cleanliness– it has always been clean including attractions, games, tables, bathrooms, etc. Each of these point above = 5 stars. Keep up the good work and thanks for giving us another place for our kids to expend their energy– especially during the long winter months!
Cinthia B.
Évaluation du lieu : 1 Troy, MI
By far one of the worst Chuck E. Cheese’s I been to INANDOUTOFSTATE! The staff obviously does not want to be there, but are there to collect a check or probation. The people on the counter have calculators to count the tickets the children have to redeem their prizes, they are ignorant to the point even with a calculate they miss count I had to do the math in my head before my party guest were cheated out for prizes. And the manager I hear was new, but not as properly trained. I made a complaint about the lazy disrespectful host who was in a rush to end the party, did not serve my guest what I paid for, had the brightest question on asking«I forgot to give the adults their drinks do you want me to take it off the bill?»(No please I insist on paying for a service I did not receive, please leave it on my bill, REALLY??) where do they get these people from? I asked for the manager she came over spoke with us apologized for the inconvenience offered us extra tokens and something else for the inconvenience, but at the end I had to go look for her because she was busy gossiping with the other staff members RIDICULOUS! Now the manager over her HA! she was hiding in the back the entire time she did not want to be bothered. To top it off before we walked out the door we were gathering everyone from my party to leave the girl by the ropes of the exit rolls her eyes because it was too much for her to hold a rope up such a difficult task jeez! Seems like everyone here should of stayed in school. Will never go back or recommend this franchise to anyone! BEWARE!
Abby S.
Évaluation du lieu : 3 Warren, MI
First time bringing my son to a chuck e cheese and it was good. Way different than what I remember. There wasn’t much of a play structure. Tons of games and they were all 1 token. It was EXTREMELY a loud in there and there were only 2 other families. Food is expensive, but pretty good. I’d like to check out other local chuck e cheese before I return again.
Jill C.
Évaluation du lieu : 4 Troy, MI
We’ve visited this place a half a dozen times, and it’s always been a fairly pleasant experience considering the circumstances. Friendly staff has always greeted us, and the happily took our money(I can’t say we were ripped off, we knew what we were getting into!). The pizza is surprisingly good. They’ve obviously made huge improvements from when I was a kid. It was fresh, and the high quality cheese was definitely the highlight. It’s certainly not gourmet by any means, but definitely acceptable plus. The salad bar is pretty good, overpriced for what’s offered though. Pretty basic with no bells and whistles really. Kids enjoyed all the games, can’t say that other patrons were respectful 100% of the time but it’s a safe place overall. They do offer a stamping security system so that your child cannot leave without someone with a matching number. They also allow you to purchase additional tickets should your child be short of their dream prize for 1 cent a piece. Good fun for kiddies of ages 3 and up!