Jack in the Box

Ate here last night for the first time ever and I wasn’t disappointed, but wasn’t amazed either. I’ve been wanting to try Jack in the Box for a while now, but not too many accessible to truck drivers. Well, that’s with a lot of restaurants and it’s sad, but I won’t get into that here. Anyway, I wasn’t all that hungry, so I just got a 5 piece nuggets and some bacon cheddar wedges to share with my husband, and he just got a Jumbo Jack. The nuggets weren’t too bad, but they seemed a little on the small side compared to Wendy’s and McDonald’s. The wedges were the best part, especially because they use real bacon on them. My husband’s burger wasn’t too bad; I liked it more than a McDonald’s one, that’s for sure. It had that classic burger taste, but it didn’t seem very «jumbo» to me. Still, the service was fast and the employees were very friendly.

Thank you Jesse, for being so nice and asking about our night even though we struggled way too hard on deciding our order :)

What a great server you had in the front that took my order and served me, I believe her name was Denise I haven’t been in your restaurant in years, so many new things to choose from, I had asked her advice and she showed me my options that’s right I had so many, she was professional and efficient I will be returning back again due to her prompt service. Thanks for this great lunch. Got a value of good service and good food. Thanks Denise and Jack in the Box.

They always short me on fries! Ordered a large combo and go a large fry container with a medium size fry. It’s just frustrating.

This isn’t a bad place to eat… as long as you don’t mind waiting. The food is much better than what you might find at other fast food chains, and it’s cooked when you order, and not before. That might account for some of the wait time, but as nice as it is knowing your burger hasn’t been sitting under a heat lamp for an hour, the time it takes to get food at this location could be better spent at, say, a sit-​down restaurant. Even the drive-​thru takes forever, but at least you get noticed right away, unlike when you stand around inside waiting for an employee to notice you. This isn’t really their fault, however — I have noticed them being severely understaffed on multiple occasions.

I gave them 2 stars cause the food is not bad. But the service sucks. I swear I stood there for 30mins waiting for someone to wait on me. Ridiculous!

I know its a fast food restaurant but the service was outstanding! I ordered the chicken fajita pita and some tacos which are always a must when coming here (with ranch of course) and after receiving my order I ask for some ranch for my tacos and some salsa for my fajita pita. I was handed my ranch and after searching two places was told they were out of salsa, that none had been made. Salsa is a must with the fajita pita so you can imagine the disappointment on my face. Though I understood these things happen and planned on eating it without salsa. I suppose the employee helping me could also see the disappointment on my face. After returning to my seat to eat my food the employee returned about five minutes later saying hopefully its not to late, but here is your salsa you requested sir. He also added a sorry we didn’t have it when you requested it. Now I know they get paid to serve us however this I felt was above and beyond what they had to do. For surely one of the better experiences I’ve had at any fast food restaurant! Much appreciated by me for the great service!

Went here twice… once into Missouri and once heading home. Going to Missouri, the service and food were great. The next time, oh dear. The order was short, wrong and the place was packed and the 4 employees looked completely frazzled. I miss Jack in the Chicago area but after the food and service the second time around, I’ll be okay.

Great place to stop and eat! Family friendly newly remodeled and great variety of food. Jack Rocks!

Service is horribly slow, usually only 2 people trying to work the front counter, drive-​thru, and kitchen. Rarely see a manager on duty, and staff is not mature enough to be left to their own devices.

First time eating at a Jack in the box. I must say it was pretty good for fast food. The tacos were pretty good and damn cheap! I also had the chicken bowl pretty good. It’s nice to have a big selection like that I will return. Next time for a burger!!!

Jack in the Box rules!
We go to Springfield, MO from Chicago a couple times a year to see our in laws. This Jack in the Box off Exit 18 on I-​55 marks the point where we stop for gas and for food. It’s 24 hours which is nice and the food is outstanding.
My wife loves the tacos, I’m a burger guy myself so I go for the double cheeseburger and seasoned fries. Yummy. Coming to this Jack in the Box is a staple part of our Missouri trip. I even brought home burgers home from here a few times, they’re that good. Not as good as In N Out Burger, but since we will never get In N Out Burger here, this will have to do.
Hey Jack — take note of Sonic — the Sonics that opened in the Chicago area are PACKED! We sat in a packed Sonic in Bartlett at 10:00pm last night to get food. Jack, PLEASE open shop up in the Chicago area. They would do so well!